Xtool EZ400PRO User Manual

Xtool EZ400PRO User Manual

Smart diagnostic system
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User Manual
EZ400 Pro Smart Diagnostic System
V6.5
Shenzhen Xtooltech Intelligent Co., LTD

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  • Page 1 User Manual EZ400 Pro Smart Diagnostic System V6.5 Shenzhen Xtooltech Intelligent Co., LTD...
  • Page 2: Copyright

    CO., LTD. In countries where the trademarks, service marks, domain names, logos, and the name of the company are not registered, XTOOL claims that it still reserves the ownership of the unregistered trademarks, service marks, domain names, logos, and the company name. All other marks for the other products and the company’s name mentioned in the manual still belong to...
  • Page 3: Operation Instructions

    XTOOL. Use the device only as described in this manual. XTOOL is not responsible for any consequences of violating the laws and regulations caused by using the product or its data information...
  • Page 4: Cautions

    ⚫ Do not switch off the power or unplug the connectors during testing, otherwise, you may damage the ECU and/or the Diagnostic Computer. AUTIONS ⚫ Avoid shaking or dismantling the unit as it may damage the internal components. ⚫ Do not use hard or sharp objects to touch the LCD screen; ⚫...
  • Page 5: Table Of Contents

    ONTENT TRADEMARKS ................I COPYRIGHT ..................I DECLARATION ................I OPERATION INSTRUCTIONS ............II CAUTIONS! ................... III AFTERSALES-SERVICES ............III GENERAL INTRODUCTION ..........4 Tablet ....................4 Front View of Tablet..................5 Back View of Tablet ..................5 Host Ports ......................6 Technical Specifications...............
  • Page 6 UPDATE & DELETE ............15 Update ....................15 Delete....................16 DIAGNOSIS ................ 17 Vehicle Connection ................17 Diagnosis ................... 18 Vehicle Selection ..................18 Basic functions ..................... 19 SPECIAL FUNCTIONS ............24 5.1 OIL RESET .................. 24 5.2 EPB ....................26 5.3 SAS ....................
  • Page 7 File Manager ..................52 REMOTE ASSISTANCE ............53 FACTORY RESET ..............55 FAQ ..................59 Q1: Failed to generate diagnosis report ..........59 Q2: How to print diagnosis report ............61 Q3: Failed to extract files ..............61 Q4: Mailbox supported ............... 61 Q5: How to make an appointment for remote support .......
  • Page 8: General Introduction

    TABLET The main unit of the EZ400PRO is the tablet, which has a built-in VCI module, which can be directly connected to the tablet and the car with the main test line, without the need to connect to an external VCI box via...
  • Page 9: Front View Of Tablet

    FRONT VIEW OF TABLET Fig 1-1 Sample of Tablet Front View The front of the main unit is a touchable display screen, you can use your fingers to operate on the screen to complete the car diagnosis. BACK VIEW OF TABLET Fig 1-2 Sample of Tablet Back View...
  • Page 10: Host Ports

    The product model and S/N are laser-engraved on the back of the display tablet, and the small hole at the bottom is the Loudspeaker. ① Nameplate: Display basic information such as S/N and model etc. ② Loudspeaker: external sound can be played, supporting the playback of music, etc.
  • Page 11: Package Kit

    Connectivity Wi-Fi Gravity sensor, light sensor Sensors Microphone, speakers, 4-band 3.5mm Auto Input/Output stereo/standard headset jack 4000mAh, 3.7V lithium-polymer battery Power and Battery Power Voltage Power Consumption -10~50℃ Operating Temperature -20~60℃ Storage Temperature <90% Humidity 218*150*29mm Dimension (L*W*H) 2. G ETTING TARTED ACTIVATION...
  • Page 12 Fig 2-1 Select Language before Activation After setting the system language, you will enter the activation page, as shown in the figure below. You can also click the "Trial" button in the upper right corner to try it out before activation. Fig 2-2 Sample of Start Activate Click Start Activate to enter the activation page, as shown below:...
  • Page 13 Fig 2-3 Input your Email Address in the Field A pop-up window showing Activation Success indicates that you have completed the first boot setup, click OK to enter the diagnostic system and start using the device. Fig 2-4 Sample of Activation Success...
  • Page 14: Main Interface

    MAIN INTERFACE OPERATION SYSTEM As shown in the figure below, this interface is the main page of the operating system of the device. You can also return to this interface at any time by clicking 【⚪】on the bottom navigation bar. Fig 2-5 Sample of Main Page The icons on the right, from top to bottom, are browser, photo album, application square, file manager, and system settings, as shown below:...
  • Page 15: Diagnosis System Entrance

    Settings for Android System Browser: Click on the browser icon to enter the browser to view the official website of XTOOL or search for other information. Gallery: Click the Gallery icon to enter the album to quickly view the pictures or screenshots stored on the device. You can select the...
  • Page 16: Function Buttons

    Fig 2-7 Sample of Smart Diagnosis System Homepage The main interface is mainly composed of Function Buttons and Navigation Buttons. The touch screen navigation is menu-driven, and you can quickly access functions by clicking on the option title and answering the dialogue window.
  • Page 17: Navigation Buttons

    In case of failure, you can control the diagnostic equipment remotely Users can upgrade the available software with one click Users can set the language, unit, Bluetooth, and repair shop informatiand on, also can view information about this software Users can view more extended functions NAVIGATION BUTTONS Instructions for operating the navigation bar buttons at the bottom of the screen, as described in the table below:...
  • Page 18: Notification Bar

    NOTIFICATION BAR Slide down to open the notification bar. Users can adjust the brightness of the screen when they need it, and you can also connect Wi-Fi and so on. Fig 2-8 Sample of NOTIFICATION BAR...
  • Page 19: Update & Delete

    3. U & D PDATE ELETE UPDATE After activating the device, please update the software in "Update" first. The device will pull all currently supported software packages, and you can download them as needed. ALL software updates directly via the Internet. To access the update application, open the diagnosis application and click UPDATE, shown below: Fig 3-1 Sample of Update...
  • Page 20: Delete

    Fig 3-2 Sample of Updating * Xtool Devices support bilingual upgrades, usually English and the local language. To switch other languages, please contact your dealer. DELETE Long-press the unwanted software until it has been selected, then click the Delete button shown on the upper part of the screen. And you can select and delete multiple software at once.
  • Page 21: Diagnosis

    (ABS), airbag system (SRS), and perform kinds of actuation tests. VEHICLE CONNECTION The diagnosis operation needs to connect the EZ400PRO smart diagnosis system to a vehicle first so that the tablet can establish correct vehicle communication. Please perform the following steps: Turn on the tablet;...
  • Page 22: Diagnosis

    Click this button to experience and learn the operation process of the diagnostic function. VEHICLE SELECTION EZ400PRO Smart Diagnosis System supports 2 ways to access the vehicle diagnosis system. You can select "Automatic Detection" or "Manual Selection" to enter the diagnosis system.
  • Page 23: Basic Functions

    object. If you choose "manual selection", then you can start the diagnosis by selecting the vehicle brand, year, and model of the vehicle. Enter "manual selection", you can also diagnose the car according to the system according to your needs after selecting the model. Fig 4-3 Sample of Diagnosis Methods BASIC FUNCTIONS The diagnosis system supports 5 basic diagnosis functions, as follows:...
  • Page 24 Read ECU Information: This function is to read ECU version information, which is the equivalent of "System Identification" or "System information in some electronic control systems, all mean to read ECU-related software and hardware versions, models, and production date of diesel engine, part number, etc.
  • Page 25 *Tip: In the process of diagnosis, if the device shows “System is OK” or “No Trouble Code”, it means there is no related trouble code stored in ECU or some troubles are not under the control of ECU, most of these troubles are mechanical system troubles or executive circuit troubles, it is also possible that signal of the sensor may bias within limits, which can be judged in Live Data.
  • Page 26 Fig 4-8 Sample of Live Data 【Combine】 supports merging multiple line graphs *Select up to 5 curves at a time Fig 4-9 Sample of Multi-line Chart Actuation Test: Actuation test, also known as bidirectional control, is a generic term used to describe sending and receiving information between one device and another.
  • Page 27 The vehicle engineers responsible for designing computer control systems programmed them so a scan tool could request information or command a module to perform specific tests and functions. Some manufacturers refer to bidirectional controls as functional tests, actuator tests, inspection tests, system tests, or the like.
  • Page 28: Special Functions

    The special functions interface is shown below: Fig 5-1 Sample of Special Functions ** All special functions supported by EZ400PRO are subject to the actual special functions displayed on the device. Due to the limitation of screenshots, the special functions shown in this picture are not complete.
  • Page 29 This function can be performed in the following cases: ⚫ If the service lamp is on, you must provide service for the car. After service, you need to reset the driving mileage or driving time so that the service lamp turns off and the system enables the new service cycle.
  • Page 30: Epb

    Figure 5-3 Sample of oil reset function (screen 2) Message of ‘Reset success’ displayed when Oil Reset function has successfully performed. 5.2 EPB Electronic Parking Brake (EPB) System reset is a popular special function. You can use this function to reset the electronic parking brake system and brake pads, which also supports the brake pad replacement (retraction, release of the brake pump), G-sensor, and body angle calibration.
  • Page 31 ⚫ The brake pad indicator lamp is on. ⚫ The brake pad sensor circuit is short, which is recovered. ⚫ The servo motor is replaced. The operation guidelines of the EPB function are shown below: Enter the EPB menu and choose relevant models according to the vehicle being tested.
  • Page 32: Sas

    Figure 5-5 Sample of EPB function (screen 2) Wait until the message of ‘Successful operation’ pops up. And press OK to exit the menu. Enter the Exit maintenance mode menu and wait until the message of ‘‘Successful operation’ popes up. 5.3 SAS Steering Angle Sensors (SAS) System Calibration permanently stores the current steering wheel position as the straight-ahead position in the SAS...
  • Page 33 The operation guidelines of the SAS function are shown below: Enter the SAS menu and choose relevant models according to the vehicle being tested. Enter the Set steering angle sensor menu and follow the instructions displayed. Figure 5-6 Sample of SAS function (screen 1) Wait until the following instruction is displayed and press Yes after completing the instructions shown.
  • Page 34 Follow the instructions displayed and press OK after completing the instructions shown. Figure 5-8 Sample of SAS function (screen 3) Wait until the following instruction is displayed and press OK after completing the instructions shown. Figure 5-9 Sample of SAS function (screen 4) Message of ‘Function execution is completed’...
  • Page 35: Dpf

    5.4 DPF The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component replacement teach-in, and DPF teach-in after replacing the engine control module (ECM). The ECM monitors driving style and selects a suitable time to employ regeneration. Vehicles driven a lot at idling speed and low load will attempt to regenerate earlier than vehicles driven more with higher load and speed.
  • Page 36 instructions shown. Figure 5-10 Sample of DPF function (screen 1) Read the fuel tank level and make sure that it fulfills the requirement displayed. Read the carbon deposit load. Choose the drive to warm up and follow the instructions listed below. And press OK after completing the instructions shown.
  • Page 37 And press OK after completing the instructions shown. Figure 5-12 Sample of DPF function (screen 3) Follow the instructions displayed and press OK after completing the instructions shown. Please pay attention to the Note. Figure 5-13 Sample of DPF function (screen 4) Press the OK button to start the regeneration.
  • Page 38 Figure 5-14 Sample of DPF function (screen 5) 10. Wait for the value of the carbon deposit to decrease until a message of ‘Emergency regeneration has been completed’ popes up, this process may take up to 40 minutes. Figure 5-15 Sample of DPF function (screen 5) 11.
  • Page 39: Bms Reset

    Figure 5-16 Sample of DPF function (screen 6) 12. Press Drop out to exit the DPF function. 5.5 BMS RESET The Battery Management System (BMS) allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
  • Page 40 The operation guidelines of the BMS Reset function are shown below: Enter the BMS Reset menu and choose relevant models according to the vehicle being tested. Turn on the ignition switch. Press OK to continue the BMS function. Enter battery capacity (within the given range) and press OK after the input.
  • Page 41: Throttle

    Figure 5-18 Sample of BMS function (screen 2) Enter the 10-digit battery serial number and press OK after the input. Figure 5-19 Sample of BMS function (screen 3) 5.6 THROTTLE Throttle Position Sensor (TPS) Match, this function enables you to make initial settings to throttle actuators and returns the “learned”...
  • Page 42 The operation guidelines of the Throttle function are shown below: Enter the Throttle menu and choose relevant models according to the vehicle being tested. Enter the Auto Recognition menu and turn on the ignition switch. Read carefully and complete the requisites listed before performing the throttle regeneration function.
  • Page 43: Injector Coding

    Figure 5-21 Sample of throttle function (screen 2) Press the F2 button and wait until a message of ‘Match successfully’ pops up. 5.7 INJECTOR CODING This function can write the identification code of the fuel injector into the ECU so that the ECU can recognize and work normally. Write actual injector code or rewrite code in the ECU to the injector code of the corresponding cylinder for controlling accurately and correcting cylinder injection quantity.
  • Page 44 Read the note displayed carefully and press OK after the reading. Figure 5-22 Sample of injector coding function (screen 1) Read and confirm the value stored in the cylinders. Figure 5-23 Sample of injector coding function (screen 2) Enter the Change the value of cylinder menu of the replaced injector(s), enter the new 5-digit value, and then press OK.
  • Page 45 Figure 5-24 Sample of injector coding function (screen 3) Wait until the message ‘Write successfully’ pops up. Turn off the ignition switch. Wait until the message asked you to turn on the ignition switch. Re-enter the Fuel injection nozzle injection volume adjustment menu to check whether the new value(s) are shown.
  • Page 46: Gearbox Match

    5.8 GEARBOX MATCH After changing the gearbox or changing the gearbox ECU, you need to use the gearbox matching function to re-match the engine and the gearbox.  Before resetting the gearbox, please check the gearbox control unit to ensure that there is no fault code. If there is a fault code, the gearbox memory function cannot be reset.
  • Page 47: Gear Learning

    5.9 GEAR LEARNING The crankshaft position sensor learns crankshaft tooth machining tolerance and saves to the tablet to more accurately diagnose engine misfires. If gear learning is not performed for a car equipped with a Delphi engine, the MIL turns on after the engine is started. The diagnostic device detects the DTC P1336 'Gear not learned'.
  • Page 48: Settings

    Release the accelerator pedal and press OK to exit the gear learning function 6. S ETTINGS Click the Settings button to adjust the default settings and view information about the EZ400PRO Smart Diagnosis System. There are seven options available in the system settings: ⚫ Language ⚫...
  • Page 49: Language

    LANGUAGE The languages supported by this device are listed in Settings. In areas outside the English area, the default language is English and the local official language. Users can switch between English and local official languages on the device by themselves. If you need to switch other languages, please contact the dealer to unbind the current language configuration and rebind it to the language configuration you need to switch.
  • Page 50: Units

    UNITS You can switch the unit used by the system. EZ400PRO Smart Diagnosis System provides you with Metric, Imperial, and U.S. units. You can directly click on the unit you need, after the switch is successful, a blue checkmark will be displayed behind the unit’s name.
  • Page 51: Firmware Information

    Fig 6-3 Sample of Workshop Information Settings FIRMWARE INFORMATION Fig 6-4 Sample of Firmware Information You can view the firmware information here, including the firmware name, the latest firmware version, the currently used firmware version, and the firmware type.
  • Page 52: About

     The diagnosis tablet supports automatic firmware update, please make sure that the device is connected to the network when you enter the diagnostic software and the firmware will be automatically updated to the latest version. ABOUT Tap on ABOUT, you can check the serial number and APP version here. Fig 6-5 Sample of About EPORT A diagnostic Report is used for viewing and printing the saved files, such as...
  • Page 53: Report

    Fig 7-1 Sample of Report Function REPORT This feature provides a history of diagnostic reports, where you can view and delete the vehicle's diagnostic reports according to your needs. Fig 7-2 Sample of Report Records When you open the report, located in the header of the table is the studio information you filled in advance in the system setup, then the information of the vehicle, as shown below:...
  • Page 54 IP address of the printer in the APP, or you can contact your dealer for help. EZ400PRO Smart Diagnosis System doesn’t provide the printer driver  software, please install a third part App on the tablet if you need the print your diagnosis report Step 2: Back to the Android main menu, go to Settings ->...
  • Page 55: Replay

    Fig 7-4 Click to Print Step 4: Click the top-left corner of the screen and choose the printer you added before. Then click the button on the right to print. Fig 7-5 Choose the printer REPLAY This function allows you to replay the living data recorded during the diagnosis process.
  • Page 56: File Manager

    Fig 7-6 Sample of Live Data Replay FILE MANAGER This function allows you to check and delete files on the device. Please use this function under the guidance of professionals. Ordinary users are not recommended to use it by themselves, as it may cause software to missing or malfunction.
  • Page 57: Remote Assistance

    If you encounter problems and are not able to solve them, you could open this application and ask for remote assistance. To obtain remote support from your partners or XTOOL After-service Center: 1. Turn on the power of the tablet.
  • Page 58 4. Provide your ID to the partner or XTOOL technician, and then wait for him/her to send you a remote-control request. 5. A pop-up window will be displayed, asking you to confirm to allow the remote-control program to control your device.
  • Page 59: Factory Reset

    ACTORY ESET Once the device is restored to factory settings, historical data cannot be restored. Please use this function under the guidance of professional technicians. Xtooltech is not responsible for all economic losses caused by restoring factory settings, please use this function with caution. Here are the steps to restore factory settings Step 1 Clicking Settings Fig 9-1 Sample of FACTORY RESET (Screen 1)
  • Page 60 Fig 9-2 Sample of FACTORY RESET (Screen 2) Step 3 Click on Reset Device Fig 9-3 Sample of FACTORY RESET (Screen 3) Step 4 Click on ERASE EVERYTHING...
  • Page 61 Fig 9-4 Sample of FACTORY RESET (Screen 4) After you complete the above operations, the device will automatically restart and enter the factory mode to pull the new software. Please keep the network stable and follow the instructions on the page. You can select the language in the following interface.
  • Page 62 Fig 9-6 Sample of Wi-Fi Connection Select a network to connect to on the Wi-Fi connection page. After a successful network connection, the automatic system will jump to Factory mode to download the software: Fig 9-7 Sample of Factory Mode Once the software has been downloaded, the tablet will automatically reboot and request the system language selection again.
  • Page 63: Faq

    Fig 9-8 Sample of Language Selection Since restoring the factory settings will erase the user information on your device, you need to enter the email again to activate your device Note: Once the device is reset to factory settings, historical data cannot be recovered.
  • Page 64 4. If the report still cannot be generated after troubleshooting according to the above prompts, please try to exit the APP, enter the system settings, and then choose to clear the APP cache. ➢ Enter the path: Setting>>Apps>>Diagnosis>>Clear Cache Fig 10-1 Sample of How to Clear APP Cache (Screen 1) Fig 10-2 Sample of How to Clear APP Cache (Screen 2)
  • Page 65: Q2: How To Print Diagnosis Report

    Report. Q3: FAILED TO EXTRACT FILES Since the XTOOL tablet is equipped with an Android system, you have to confirm the system type of receiver. For Android: supports transferring files via Bluetooth, USB cable, etc.;...
  • Page 66: Q5: How To Make An Appointment For Remote Support

    Due to the adjustment of Google's security policy, from May 31, 2022, the Android system of this device will no longer support users to log in to their Gmail accounts in the mail client. To use the Gmail mailbox service, please log in to the web version of Gmail in the browser.
  • Page 67: Q9: Failed To Activate Or Register

    engine), If your tablet is equipped with a VCI box, please check the status of the VCI box indicator. 3. Confirm whether you have entered the correct diagnosis menu. 4. Confirm whether the AUTO-SCAN function can assist you to enter the correct diagnosis menu, or whether the OBDII function works.
  • Page 68: Q12: Failed To Update App

    ERVICES Shenzhen Xtooltech Intelligent Co., LTD.(the Company) warrants to the original retail purchaser of this XTOOL device that should this product or any part thereof during normal usage and under normal conditions be proven defective in material or workmanship that results in product failure...
  • Page 69: Compliance Information

    Damage from exposure to excessive temperature or extreme environmental conditions; Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company; Defects in appearance, cosmetic, decorative, or structural items such as framing and non-operating parts; Products were damaged from external causes such as fire, dirt, sand, battery leakage, blown fuse, theft, or improper usage of any electrical source.
  • Page 70 are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 71 Declaration of conformity Herby, Shenzhen Xtooltech Intelligent Co., Ltd declares that this Car Diag nostics Tablet, P700 complies with the essential requirements and other relevant provisions of Directive 2014/53/EU. By Article 10(2) and Article 10(10), this product is allowed to be used in all EU member states. UKCA Herby, Shenzhen Xtooltech Intelligent Co., Ltd declares that this Car Diag nostics Tablet P700 satisfies all the technical regulations applicable to the...
  • Page 72 Shenzhen Xtooltech Intelligent Co., Ltd Company address: 17&18/F, Building A2, Creativity City, Liuxian Avenue, Nanshan District, Shenzhen, China Factory address: 2/F, Building 12, Tangtou Third Industrial Zone, Shiyan Street, Baoan District, Shenzhen, China Service-Hotline: 0086-755-21670995/86267858 Email: marketing@xtooltech.com Fax: 0755-83461644 Website: www.xtooltech.com...

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