Repair Costs - Decagon Devices pawkit Operator's Manual

Pawkit User Manual
7. Support and Repair
nuts or bubble wrap), ensuring the instrument is suspended
in the packing material. Use a box that has at least 2 inches
of space between your instrument and each wall of the box.
Include a copy of the RMA form in the shipment. Please
verify the ship to and bill to information, contact name, and
problem description. If anything is incorrect please contact
a Decagon representative.
Tape the box in both directions for added support.
Ship to:
Decagon Devices Inc.
ATTN: Repair Department
2365 NE Hopkins Court
Pullman, WA 99163

Repair Costs

Manufacturer's defects and instruments within the one year
warranty will be repaired at no charge. Non-warranty repair
charges for parts, labor and shipping will be billed to you.
An extra fee may be charged for rush work. Decagon will
provide an estimated repair cost, if requested.
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