Repair Costs; Loaner Service - Decagon Devices WP4C Operator's Manual

WP PotentiaMeter
4C
11. Repair Instructions
Ship to:
Decagon Devices Inc.
ATTN: Repair Department RMA#_______
2365 NE Hopkins Court
Pullman, WA 99163

Repair Costs

Manufacturer's defects and instruments within the one-
year warranty will be repaired at no cost. For non-war-
ranty repairs (including cleanings for instruments in their
warranty period), costs for parts, labor, and shipping will
be billed to you. We have a minimum repair charge, and an
extra fee will be charged for rush work. Decagon will pro-
vide an estimated repair cost, if requested.

Loaner Service

We have loaner instruments that can be provided while
your instrument is being serviced. There is, however, a
limited number of loaner instruments. They are granted
on a "first-come-first-served" basis. This service is in
place to help you if your WP4C needs service during criti-
cal operations.
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