Kodak EASYSHARE-ONE-6 MP User Manual page 92

Troubleshooting
Problem
Camera cannot connect to
EasyShare software —
"Camera cannot connect
to the expected EasyShare
software or expected
network" appears
85
Possible causes and/or solutions
■
Authentication in EasyShare software is needed the first time
you try to connect. Click the Help button in the Kodak
EasyShare software for details.
■
The Enable Wireless Connection option in EasyShare software
is not checked (under Tools > Preferences > Wireless).
■
EasyShare software is not running. Open EasyShare software.
Once open, you may close the active session; however, make
sure the Kodak logo appears in the system tray.
■
EasyShare software is not installed. Load the EasyShare
software CD that came with the camera, or download it from
the Web (www.kodak.com/go/easysharesw).
■
The EasyShare software is an older version that doesn't support
wireless service. Load the EasyShare software from the CD that
came with the camera, or download the latest software from
the Web (www.kodak.com/go/easysharesw).
■
The network SSID is not being broadcast. Using the software
program included with the router or through the interface of a
connected device, note the network SSID (see the router or
device documentation for details). Enter the SSID in the
network profile on the camera.
■
The camera battery is too low for the Wi-Fi card to effectively
receive a signal. Replace the battery with a fully-charged one.
■
The computer is on a different network. Set the network profile
settings on your camera to match those of the network.
■
The camera is connected to the wrong wireless router using the
same setting.
■
See Camera cannot connect to the wireless network, above, for
other possible causes and/or solutions.
www.kodak.com/go/support