Kodak EASYSHARE-ONE-6 MP User Manual page 90

Troubleshooting
Problem
(Continued from previous
table)
Camera cannot connect to
the wireless network —
"Camera could not
connect" appears
Camera cannot connect to
the wireless network —
"Limited connectivity"
appears
Camera cannot connect to
the wireless network, or
the connection is lost —
"Wi-Fi card has become
unavailable" appears
83
Possible causes and/or solutions
■
If using a router, check with the manufacturer for a possible
firmware update.
■
Make sure your camera is using the latest firmware. Check
www.kodak.com/go/easyshare-one6mpdownloads
The wireless router did not assign a valid network IP address to the
camera. Check and change the router settings, as indicated below.
You can usually view the network settings with the software
program included with the router.
■
Enable DHCP on the router.
■
Change the setting on router to allow both 802.11b and
802.11 g Wi-Fi protocols.
■
Change router settings to allow enough IP addresses for the
number of wireless devices on the network.
■
Disable MAC filtering on the router.
■
Temporarily disable the QoS (Quality of Service) setting on the
router.
■
Check with the router manufacturer for a possible firmware
update.
See the router documentation for details.
■
Make sure you are within the operating range of the network.
■
Check for sources of interference in the wireless signal, such as
a microwave oven or a cordless telephone.
■
The camera battery is too low for the Wi-Fi card to effectively
receive a signal. Replace the battery with a fully-charged one.
■
Disable MAC filtering on the router. See the router
documentation for details.
www.kodak.com/go/support
for updates.