Page 1
Quick Start Guide SenseFace 2A Version: 1.0 Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between the actual product and the written information in this manual.
1 Overview Microphone 33.30mm 74.20mm Flash Camera Near-infrared Flash 2.4-inch Color Screen Keypad Doorbell Button Reset Fingerprint Sensor Speaker Card Reading Area Bottom Front Side 2 Terminal Block Lock, Door Sensor& Exit Button 12VIN Power In Network Tamper Switch...
3 Installation Environment Please refer to the following recommendations for installation. 10ft KEEP DISTANCE AVOID GLASS AVOID DIRECT AVOID USE OF REFRACTION SUNLIGHT ANY HEAT SOURCE AND EXPOSURE NEAR THE DEVICE 4 Device Installation ① Stick the mounting template sticker to the wall and drill holes according to the mounting template sticker. ②...
5 Standalone Installation Door Sensor Exit Button Wireless Doorbell Lock ZKBio CVAccess TCP/IP ★ Note: Features and parameters with mark are not available in all devices. 6 Power Connection AC Adapter DC 12V 1.5A Recommended AC Adapter 1) 12V ± 10%, at least 1500mA. 2) To share the power with other devices, use an AC Adapter with higher current ratings.
7 Ethernet Connection Connect the device and computer software via an Ethernet cable. As shown in the example below: ZKBio CVAccess Default IP address: 192.168.1.201 IP address: 192.168.1.130 Subnet mask: 255.255.255.0 Subnet mask: 255.255.255.0 Enter [COMM.] > [Ethernet] > [IP Address], input the IP address and press M/OK. Note: In LAN, the IP address of the server (PC) and the device must be in the same network segment when connecting to the software.
9 Lock Relay Connection The system supports Normally Opened Lock and Normally Closed Lock. The NO LOCK (normally unlocks when power-on) is connected with 'NO' and 'COM' terminals, and the NC LOCK (normally locks when power-on) is connected with 'NC' and 'COM' terminals.
Page 7
10 Connect the Wireless Doorbell This function needs to be used with the wireless doorbell. First, power on the wireless doorbell. Then, press and hold the music button for 1.5 seconds until the indicator flashes to indicate it's in pairing mode. After that, press the doorbell button on the device, if the wireless doorbell rings and the indicator flashes, it means the pairing was successful.
11 User Registration Press the M/OK key to access the main menu in case the device has not been configured with a super administrator. When creating a new user, assign the User Role as Super Admin. This action will prompt the system to request verification from the administrator before granting access to the menu.
Page 9
When an appropriate server address and port is set on the device, the searched device displays automatically. SenseFace 2A Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each drop down list and click [OK] to add the device.
Page 10
Method 3: Register on the phone: Click [Personnel] > [Parameters], enter ‘’http://Server address: Port’’ in the QR Code URL bar. The software will automatically generate a QR code. Scan the QR code or login onto ‘’http://Server address: Port/tokenAdreg’’ by the mobile phone to register users.
Page 11
12 Ethernet and Cloud Server Settings Press M/OK and enter [COMM.] > [Ethernet] to set the network parameters. If the TCP/IP communication of the device is successful, the icon will be displayed in the upper right corner of the standby interface. Press M/OK and enter [COMM.] >...
13 ONVIF Settings This function needs to be used with the Network Video Recorder (NVR). Set the device to the same network segment as the NVR. 2. Press M/OK and enter [Intercom] > [ONVIF Settings] to set the User Name and Password.
Page 13
4. Select the checkbox for the device you want to add and edit the parameters in the corresponding text field, then click on OK to add it to the connection list. 5. After successfully adding, the video image obtaining from the device can be viewed in real-time.
14 SIP Settings This function needs to be used with the indoor station. Local Area Network Use Set the indoor station to the same network segment as the device. Press M/OK and enter [Intercom] > [SIP Settings] > [Advanced Settings] > [DTMF] to set the value as same as the value of DTMF in the indoor station.
Page 15
Press the key on the device and click the calling shortcut keys to call the indoor station. Direct Calling On the SIP Settings interface, enter [Calling Shortcut Settings] > [Call Mode] > [Direct Calling Mode]> [Add]. Select the IP addresses of the indoor stations that you want to call, then the indoor stations will be displayed in the list.
Page 16
Once the SIP is set up correctly, the yellow dot in the upper right corner of the call page will become green, indicates that the device is connected to the server. You can call the account name of the indoor station. For more details, please refer to the SenseFace 2A User Manual.
Need help?
Do you have a question about the SenseFace 2A and is the answer not in the manual?
Questions and answers