ZKTeco SenseFace 2A User Manual
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ZKTeco SenseFace 2A User Manual

ZKTeco SenseFace 2A User Manual

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Product Name and Model Number
User Manual
SenseFace 2A
Date: April 2025
Doc Version: 1.1
English
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
P a g e
| 1
For further details, please visit our Company's website
www.zkteco.com.
Copyright©2020 ZKTECO CO., LTD. All rights reserved.
User Manual

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Summary of Contents for ZKTeco SenseFace 2A

  • Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 2 Copyright © 2025 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
  • Page 3 SenseFace 2A User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
  • Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
  • Page 5 The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 6: Table Of Contents

    Register Face ......................................... 28 8.1.5 Card ..........................................29 8.1.6 Password ........................................29 8.1.7 Profile Photo ......................................... 30 8.1.8 Access Control Role ....................................30 All Users ........................................31 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 7 Calling Shortcut Settings................................... 65 14.1.7 Advanced Settings ...................................... 66 14.2 Doorbell Setting ...................................... 67 14.3 ONVIF Settings ......................................67 ACCESS CONTROL .......................... 70 15.1 Access Control Options ..................................71 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 8 CONNECTING TO ZKBIO ZLINK MOBILE APP ................122 24.1 Login to the Mobile App ................................... 122 24.2 Add Device on the Mobile App ..............................123 24.3 Video Intercom ..................................... 124 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 9 Requirements of Live Collection and Registration of Visible Light Face Templates ............. 129 Requirements for Visible Light Digital Face Template Data ......................130 Privacy Policy ........................................131 Eco-friendly Operation ....................................133 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 10: Safety Measures

    Lightning - Can install external lightning conductors to protect against electrical storms. It stops power-ups from destroying the system. Recommended installing the devices in areas with limited access. P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 11: Electrical Safety

    AC 24V power supply to the DC 12V input port. Make sure to connect the wires following the positive polarity and negative polarity shown on the  P a g e | 10 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 12: Instruction For Use

    2m. Users may slightly move forward or backward to improve the quality of facial images captured. Recommended Standing Posture and Facial Expression  Standing Posture Facial Expression P a g e | 11 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 13: Face Template Registration

    If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses,  authentication may fail. Do not cover the face, allow the device to recognize both the eyebrows and the face. P a g e | 12 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 14: Finger Positioning

    Enter any number to access the User ID input interface.  When there is no Super Administrator set in the device, press M/OK to go to the menu.  P a g e | 13 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 15 For the specific operation method, please see "Shortcut Key Mappings." Note: The punch state options are disabled by default when the device type is set as an attendance terminal. P a g e | 14 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 16: Verification Mode

    If the user has registered password, card and fingerprint in addition to the face, and the verification method is set to Password/Fingerprint/Card/Face, the following screen will appear. Select Face to enter the face verification mode. P a g e | 15 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 17: Fingerprint Verification

    In case users are unable to gain access using the 1:N authentication method, they can attempt to verify their identity using the 1:1 verification mode. Enter the user ID and press M/OK to enter the 1:1 fingerprint verification mode. P a g e | 16 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 18 If an employee registers a password, card and face in addition to the fingerprint, the following screen will appear. Select Fingerprint to enter fingerprint verification mode. Press the fingerprint to verify. Verification is successful: Verification is failed: P a g e | 17 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 19: Card Verification

    If an employee registers a fingerprint, face and password in addition to the card, the following screen will appear. Select Card to enter card verification mode. P a g e | 18 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 20: Password Verification

    Select Password to enter card verification mode. Below are the display screens after entering a correct password and a wrong password, respectively. Verification is successful: Verification is failed: P a g e | 19 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 21: Combined Verification

    But, since the employee has only registered their password and not their card, the verification  process will not be successful, and the device will display the "Verification Failed." P a g e | 20 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 22: Overview

    SenseFace 2A User Manual Overview Appearance Description Microphone Flash Camera Near-infrared Flash 2.4-inch Color Screen Keypad Doorbell Button Fingerprint Sensor Card Reading Area Reset P a g e | 21 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 23: Terminal And Wiring Description

    Terminal and Wiring Description 5.2.1 Terminal Description Interface Description Lock Door Sensor & Exit Button 12V Power in Network Interface Wiring Description 5.3.1 Power Connection P a g e | 22 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 24: Door Sensor & Exit Button Connection

    ‘NC1’ and ‘COM1’ terminals. The power can be shared with the lock or can be used separately for the lock, as shown in the example with NC Lock below: P a g e | 23 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 25: Ethernet Connection

    Note: In a LAN, the IP addresses of the server (PC) and the device must be in the same network segment when connecting to the software. P a g e | 24 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 26: Installation

    Fix the backplate on the wall using wall mounting screws. Attach the device to the backplate. Attach the device to the backplate with a security screw. P a g e | 25 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 27: Main Menu

    Screen, Audio, Microphone, Keyboard, fingerprint sensor, camera and Real-Time Clock. To view Privacy Policy, Data Capacity and Device and Firmware information of the System Info current device. P a g e | 26 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 28: User Management

    During the initial registration, you can modify your ID, but not after registration. If the message "Duplicated!" appears, you must choose a different User ID because the one you entered already exists. P a g e | 27 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 29: User Role

    Please face towards the camera and place yourself in such a way that your face image fits inside  the white guiding box and stays still during face registration. P a g e | 28 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 30: Card

    "Password not match!", where the user needs to re-confirm the password again. The password may contain 6 to 8 digits by default.  P a g e | 29 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 31: Profile Photo

     When press the finger corresponding to the duress fingerprint on the sensor and pass the verification, the system will immediately generate a duress alarm. P a g e | 30 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 32: All Users

    Note: The process of editing the user information is the same as adding a new user, except that the User ID cannot be modified while editing a user. The process in detail refers to "User Registration". P a g e | 31 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 33: Delete User

    Delete Profile Photo Only: Deletes the profile photo of the selected user.  Display Style When the device is on the initial interface, press M/OK and enter [User Mgt.] > [Display Style]. P a g e | 32 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 34 SenseFace 2A User Manual All the Display Styles are shown as below: Multiple Line: Mixed Line: P a g e | 33 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 35: User Role

    M/OK key. First tap on the required Main Menu function name, then press M/OK and select its required sub-  menus from the list. P a g e | 34 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 36 But if there is no super administrator registered in the Device, then the device will prompt "Please enroll super admin first!" when enabling the User Role function. P a g e | 35 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 37: Communication

    The default Subnet Mask is 255.255.255.0. It can be modified according to Subnet Mask the network availability. The Default Gateway address is 0.0.0.0. It can be modified according to the Gateway network availability. P a g e | 36 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 38: Pc Connection

    Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi network, you can toggle the Wi-Fi to disable the button. Select Wi-Fi Settings on the COMM. Settings interface to configure the Wi-Fi settings. P a g e | 37 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 39 Note: After successfully adding the Wi-Fi manually, follow the same process to search for the added Wi- parameters. (The added network must Wi-Fi manually. Fi name. exist.) P a g e | 38 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 40: Cloud Server Settings

    10.4 Cloud Server Settings Select Cloud Server Settings on the COMM. Settings interface to connect with the ADMS server. Function Description Function Name Description P a g e | 39 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 41: Network Diagnosis

    It helps to set related system parameters to optimize the accessibility of the device. When the device is on the initial interface, press M/OK and select System. P a g e | 40 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 42: Date And Time

    Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving  Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch P a g e | 41 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 43: Access Logs Settings / Attendance

    January 1, 2021. 11.2 Access Logs Settings / Attendance Select Access Logs Settings / Attendance on the System interface. Access Control Terminal: Time Attendance Terminal: P a g e | 42 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 44 Periodic Del of Access Logs Users may disable the function or set a valid value between 1 and 999. P a g e | 43 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 45 Save on successful verification: Photo is taken and saved for each successful verification. Save on failed verification: Photo is taken and saved only for each failed verification. P a g e | 44 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 46: Face Parameters

    1 to 9 means identifying at intervals. 11.3 Face Parameters Select Face on the System interface to go to the face template parameter settings. P a g e | 45 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 47 Face Enrollment Threshold When the similarity between the acquired facial image and all registered facial templates is greater than the set threshold, it P a g e | 46 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 48: Fingerprint

    It has facial algorithm related information and pause the facial Face algorithm template update. 11.4 Fingerprint Select Fingerprint on the System interface to go to the Fingerprint parameter settings. P a g e | 47 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 49 Show for Match: to display the fingerprint image on the screen only during verification. Always Show: to display the fingerprint image on screen during enrollment and verification. None: not to display the fingerprint image. P a g e | 48 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 50: Device Type Settings

    Note: After changing the device type, the device will delete all the data and restart, and some functions will be adjusted accordingly. 11.6 Security Settings Select Security Settings on the System interface to go to the Security settings. P a g e | 49 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 51: Usb Upgrade

    If no USB disk is inserted in, the system gives the following prompt after you tap USB Upgrade on the System interface. Select USB Upgrade on the System interface. P a g e | 50 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 52: Update Firmware Online

    (this function does not clear registered user data). Select Reset on the System interface and then tap OK to restore the default factory settings. P a g e | 51 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 53: Personalize Settings

    When the device is on the initial interface, press M/OK and select Personalize to customize the interface settings, voice, bell, punch state options, and shortcut key mappings. P a g e | 52 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 54: User Interface

    This function can be disabled or set a value within 1 to 999 minutes. The style of the main screen can be selected according to the user Main Screen Style preference. P a g e | 53 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 55: Voice

    Select Bell Schedules on the Personalize interface to configure the Bell settings. New Bell Schedule:  Tap New Bell Schedule on the Bell Schedule interface to add a new bell schedule. P a g e | 54 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 56: Punch States Options

    On the All Bell Schedules interface, tap the required bell schedule, tap Delete, and then tap Yes to delete the selected bell. 12.4 Punch States Options Select Punch States Options on the Personalize interface to configure the punch state settings. P a g e | 55 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 57 Select whether an attendance state needs to be selected after verification. ON: Attendance state needs to be selected after verification. Punch State Required OFF: Attendance state need not requires to be selected after verification. P a g e | 56 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 58: Shortcut Key Mappings

    On the Shortcut Key interface, tap Set Switch Time to set the switch time.  On the Switch Cycle interface, select the switch cycle (Monday, Tuesday, etc.) as shown in the  image below. P a g e | 57 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 59: Data Management

    Note: When the function is set to Undefined, the device will not enable the punch state key. Data Management When the device is on the initial interface, press M/OK and select Data Mgt. to manage the relevant data in the device. P a g e | 58 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 60 To delete all the profile photos on the device. Delete Wallpaper To delete all the wallpapers in the device. Delete Screen Savers To delete all the screen savers in the device. P a g e | 59 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 61 The user may select Delete All or Delete by Time Range when deleting the access records / attendance data, to Delete by Time Range, you need to set a specific time range to delete all data within a specific period. P a g e | 60 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 62: Intercom

    Select whether to enable the SIP server. When it is enabled, the SIP account needs to be set. SIP Server Note: Every time this feature is turned on or off, the contact list will be reset. P a g e | 61 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 63: Audio Options

    Select Audio Options on the SIP Settings interface. Select the audio encoder for intercom. Both PCMU and PCMA provide better voice quality, but they take up more bandwidth, requiring 64kbps. P a g e | 62 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 64: Video Options

    25Hz, does not support modification. Encoder Whether to enable H264 Encoder. 14.1.4 Call Options Select Call Options on the SIP Settings interface. P a g e | 63 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 65: Contact List

    When the SIP server is disabled, the room number and call address of the indoor monitors can be added here. Select Add to enter the Add Contact List interface. P a g e | 64 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 66: Calling Shortcut Settings

    Name: Customize the name of the shortcut keys. Number: Select the room number that set in the Contact List Menu. P a g e | 65 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 67: Advanced Settings

    Set the DTMF type as AUTO, SIP INFO or RFC2833. The value should be set as same as the value of DTMF in the indoor DTMF monitor. P a g e | 66 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 68: Doorbell Setting

    Note: This function needs to be used with the network video recorder (NVR). Set the device to the same network segment as the NVR. Select ONVIF Settings on the Intercom interface. P a g e | 67 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 69 On the NVR system, click on [Start] > [Menu], then the main menu will pop up. Click [Channel Manage] > [Add Channel] > [Refresh] to search for the device. P a g e | 68 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 70 After adding successfully, the video image obtaining from the device can be viewed in real-time. For more details, please refer to the NVR User Manual. P a g e | 69 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 71: Access Control

    In default settings, new users are allocated into the first group with the default group time zone, where the access combo is "1" and is set in unlock state by default. P a g e | 70 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 72: Access Control Options

    If the door is not locked and is left open for a certain duration (Door Sensor Delay), an alarm will be triggered. Door Sensor Delay (s) The valid value of Door Sensor Delay ranges from 1 to 255 seconds. P a g e | 71 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 73 If the door is not locked and is left open for a certain duration (Door Sensor Delay), an alarm will be triggered. Door Sensor Delay (s) The valid value of Door Sensor Delay ranges from 1 to 255 seconds. P a g e | 72 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 74: Time Rule Settings

    24-hour clock. Tap the grey box to search the required Time Rule and specify the required Time Rule number (maximum up to 50 rules). P a g e | 73 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 75: Holidays

    Select Holidays on the Access Control interface to set the holiday access. Add a New Holiday:  Tap Add Holiday on the Holidays interface and set the holiday parameters. P a g e | 74 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 76: Combined Verification

    2 consists of 5 people; the first two are from AC Group 2, the next two are from AC Group 4, and the last person is from AC Group 7. P a g e | 75 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 77: Duress Options Settings

    The value ranges from 1 to 999 seconds. Set the 6-digit duress password. When the user enters this duress Duress Password password for verification, an alarm signal will be generated. P a g e | 76 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 78: Usb Manager

    To download all user information from the device into USB disk. User Portrait To download all user portraits from the device into a USB disk. P a g e | 77 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 79: Usb Upload

    To upload all the user information from USB disk into the device. User Portrait To upload all user portraits from USB disk into the device. P a g e | 78 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 80: Attendance Search

    Select the time range in which and press M/OK. If you want to records need search for records of all users, searched. press M/OK without entering any user ID. P a g e | 79 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 81 User Manual The figure shows the details of Once the record search completes. the selected record. Tap the record highlighted in green to view its details. P a g e | 80 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 82: Autotest

    To test the RTC. The device tests whether the clock works normally Test Clock RTC and accurately with a stopwatch. Press M/OK to start counting and press it again to stop counting. P a g e | 81 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 83: System Information

    Fingerprint algorithm, Face algorithm, Platform information, MCU Version and Manufacturer. Displays the firmware version and other version information of the Firmware Info device. Privacy Policy Display the device's privacy policy. P a g e | 82 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 84: Connect To Zkbio Cvaccess Software

    Click Access > Device > Search > Search, to open the Search interface in the software. Click Search, and it will prompt [Searching……]. After searching, the list and total number of access controllers will be displayed. P a g e | 83 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 85: Add Personnel On The Software And Online Fingerprint/Face Registration

    Add Personnel on the Software and Online Fingerprint/Face Registration In the device list, select the device and click Set up > Set as Registration Device. Click Personnel > Person > New: P a g e | 84 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 86 Click Driver Download to install the driver first. Select Remote Registration, then select the IP address of the device and the finger you want to register, click Confirm. P a g e | 85 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 87 Duress fingerprint: In any case, a duress alarm is generated when a fingerprint matches a  duress fingerprint. Click Face Registration to enter the online face registration interface. Select the IP address of the device and click Confirm. P a g e | 86 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 88 Click Access > Device > Control > Synchronize All Data to Devices to synchronize all the data to the device including the new users. Note: For other specific operations, please refer the ZKBio CVAccess User Manual. P a g e | 87 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 89: Connect To Zkbio Time Software

    [Device Module] > [Device] > [Device], click the device in the list, change the Device Name and Area. Note: The devices added automatically must be assigned to custom areas to communicate with the software. P a g e | 88 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 90: Add Personnel On The Software And Online Fingerprint Registration

    Enter the Employee ID and select the finger you want to register and press your finger on the fingerprint sensor of the device three times. If the fingerprint is successfully registered, the device will prompt "Enrolled successfully". P a g e | 89 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 91 Click Device > Device > Data Transfer > Sync Data to the Device to synchronize all the data to the device including the new users. Note: For other specific operations, please refer the ZKBio Time User Manual. P a g e | 90 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 92: Connecting To Wireless Doorbell

    Power off the wireless doorbell first, then re-installing the batteries while pressing and holding the music button until the indicator is on, indicating that the unbinding is successful. P a g e | 91 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 93: Sip Video Intercom

    (Default password: 123456) Set the IP Address and Gateway of the indoor monitor. (Note: The IP address should be in the same network segment as the device.) P a g e | 92 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 94 SenseFace 2A User Manual Tap Setting > Advance Setting > Device Manage > Add to add the device. P a g e | 93 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 95 Set the related information of the device, then click Save. Device Type: Set as Outdoor Station. Device IP: Enter the IP address of the device. Device Port: 8000. User Name: admin. Password: 123456. P a g e | 94 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 96 Fence Terminal, you need to input the block, unit and room number. For example, if the indoor monitor is in Block 3, Unit 2, Room 2601, then input “03.02.2601”. P a g e | 95 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 97 To enable the video intercom function, press the doorbell button on the device and enter the number or IP address of the indoor monitor in the provided interface. Entrance Station Fence Terminal P a g e | 96 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 98: Call Contact List

    Up key to Press the doorbell button open the contact list, select the number of the indoor monitor you want to call. P a g e | 97 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 99: Custom The Calling Shortcut Keys

    Mode] > [Add]. Select the IP address of the indoor monitors that you want to call, then the indoor monitors will be displayed in the list. Then you can press the doorbell button on the device to call the indoor monitors directly. P a g e | 98 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 100: Sip Server

    On the ZKBio CVAccess software, click System > System Management > Cloud Settings to enable the Cloud SIP service. Click ZKBio CVConnect Client to download and install it. P a g e | 99 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 101 ZKBio CVConnect Client Activation Steps  Step 1: Double-click the desktop shortcut key. Jump to browser page. Step 2: Follow the steps on the page to complete activation. P a g e | 100 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 102 If you already have a Minerva IoT account, you can use it and log in; otherwise click on Register, then jump to Minerva IoT registration page and register your account. P a g e | 101 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 103 If you don't currently have a company, you can choose to create one by clicking Use New Company. Start Activating and wait for 1-2 minutes until the Activation completely. P a g e | 102 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 104: Add Device

    Click Video Intercom > Device Management > Device > New to add the indoor monitor. Device Name: Enter the name of the indoor monitor.  P a g e | 103 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 105: Create Extension Numbers

    After the addition is successful, the indoor monitor will be displayed in the device list. 23.2.3 Create Extension Numbers Click Video Intercom > Extension Management > Extension Number > New to create extension numbers. P a g e | 104 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 106: Contact List

    If you need to enable different devices or personnel to view a limited number of contacts, you can configure the contact list. Click Extension Management > Contact List > New to create a contact list. P a g e | 105 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 107 If the device is set to be a fence terminal, please do not define the short number of the indoor monitors. You just need to input the block, unit and room number to call the indoor monitor. P a g e | 106 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 108: Assignment Of Extension Numbers And Sip Accounts

    P a g e | 107 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 109 Contacts to assign the contact list to the individual, and after the assignment, the individual can view the contacts in the contact list upon logging into the ZKBio Zexus App. P a g e | 108 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 110 ZKBio Zexus App. After successful assignment, the personnel can login to the App. Select the role-Personnel , enter the account information, and click Login. P a g e | 109 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 111 Organization Name: Scan the organization code you get before. (Go to ZKBio CVAccess web, enter System > System Management >Cloud Setting >APP enterprise QR Code, or go to ZKBio CVConnect client, scan the ZKBio CVConnect Client Information QR Code.) P a g e | 110 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 112 Contacts to assign the contact list to the admin, and after the assignment, the admin can view the contacts in the contact list upon logging into the ZKBio Zexus App. P a g e | 111 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 113 Connected. Then you can directly enter the extension number of the device or click the icon to search for the device and call it. P a g e | 112 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 114: Pc Client Functionality

    Step 1: Configure the SIP account: Click USE A SIP ACCOUNT button. Step 2: Fill in the SIP account information in order and click USE. P a g e | 113 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 115 PC Client.) Password: The extension password of the SIP account for PC client.   Transport: Transportation Protocol, TLS by default. P a g e | 114 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 116 You can open the door by clicking on the keypad and entering the DTMF value of the device, e.g. the default value of ZKTeco device is 1, so you can click on 1 at the keypad. P a g e | 115 Copyright ©...

  • Page 117: Make A Call

    Or press the Up key on the call page to open the contact list and search for the indoor monitor to call it. P a g e | 116 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 118 Or press the Up key on the call page to open the contact list and search for the personnel to call him/her. P a g e | 117 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 119 Or press the Up key on the call page to open the contact list and search for the PC client to call it. 2606 P a g e | 118 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 120 Click the Dial icon, then enter the SIP Account to make a call. Note: The indoor monitor is not supported the assignment of the contact list in ZKBio CVAccess. P a g e | 119 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 121 PC Client (BioTalk Pro) Call  Open the BioTalk Pro client, click the keypad and enter the the SIP Account to make a call. P a g e | 120 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 122 SenseFace 2A User Manual icon > Add Contact to add the contact list manually. You can click the P a g e | 121 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 123: Connecting To Zkbio Zlink Mobile App

    Policy and Data Processing Agreement” and click Sign In to log in to the Mobile App. Note: For more operations, refer to the ZKBio Zlink App's user manual. P a g e | 122 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 124: Add Device On The Mobile App

    Once successfully added, the device is displayed in the list of the device interface. Then you can set the access levels and video intercom function as needed. P a g e | 123 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 125: Video Intercom

    Or press the Up key on the call page to open the contact list and search for the person to call him/her. P a g e | 124 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 126 SenseFace 2A User Manual P a g e | 125 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 127: Connecting To Zkbio Zlink Web Portal

    Add Device on the Web Portal icon on the top left corner, and click [Device Center] > [Device] to enter the device Click the setting interface. P a g e | 126 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 128 Then enter the device name and specify the device to a site. Select Site from the drop- down menu. Click [Save] to complete the addition. P a g e | 127 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 129 Note: Wait a moment for the device status to change from “Offline” to “Online”. For more information, please refer to the relevant User Manual. P a g e | 128 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 130: Appendix

    Do not include more than one face template in the capturing area. 10） A distance of 50cm to 80cm is recommended for capturing the template. (The distance is adjustable, subject to body height). P a g e | 129 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 131: Requirements For Visible Light Digital Face Template Data

    The captured person should be clearly visible, natural in color, no harsh shadow or light spot or reflection in face template or background. The contrast and lightness level should be appropriate. P a g e | 130 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 132: Privacy Policy

    Privacy Policy Notice: To help you better use the products and services of ZKTeco and its affiliates, hereinafter referred as "we", "our", or "us", the smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
  • Page 133 Welcome to visit our official website at any time to learn our latest privacy policy. P a g e | 132 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.

  • Page 134: Eco-Friendly Operation

    The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 133 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
  • Page 135 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2025 ZKTECO CO., LTD. All Rights Reserved.

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