ZKTeco FaceDepot 4A User Manual

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Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Page 2 Copyright © 2023 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
Page 3 FaceDepot 4A User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 6: Table Of Contents
ACCESS CONTROL ROLE ......................................37 ......................................38 EARCH FOR SERS ........................................38 SERS ........................................39 ELETE SERS ......................................... 39 ISPLAY TYLE USER ROLE ............................41 COMMUNICATION SETTINGS ......................42 ......................................42 ETWORK ETTINGS P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 7 12.2 USB U ........................................79 PLOAD 12.3 D .....................................80 OWNLOAD PTIONS ATTENDANCE SEARCH ........................81 PRINT SETTINGS ..........................82 14.1 P ..................................82 RINT IELD ETTINGS 14.2 P ....................................82 RINT PTIONS ETTINGS P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 8 APPENDIX 1 ..............................87 ..............87 EQUIREMENTS OF OLLECTION AND EGISTRATION OF ISIBLE IGHT EMPLATES ........................88 EQUIREMENTS FOR ISIBLE IGHT IGITAL EMPLATE APPENDIX 2 ..............................89 ...........................................89 RIVACY OLICY ......................................92 FRIENDLY PERATION P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 9: Instruction For Use
Recommended Standing Posture and Facial Expression  Standing Posture Facial Expression Note: Please keep your facial expression and standing posture natural while enrolment or verification. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 10: Face Template Registration
Finger Placement Recommended fingers: Index, middle, or ring fingers. Avoid using the thumb or pinky, as they are difficult to accurately tap onto the fingerprint reader. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 11: Standby Interface
The punch state options can also be displayed and used directly on the standby interface. Tap anywhere on the screen apart from the icons, and six shortcut keys appears on the screen, as shown in the figure below: P a g e | 10 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 12: Virtual Keyboard
In this verification mode, the device compares the collected facial images with all face data registered in the device. The following is the pop-up prompt of a successful comparison result. P a g e | 11 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 13 If the user has registered password, card and fingerprint in addition to the face, and the verification method is set to Password/Fingerprint/Card/Face, the following screen will appear. Select the icon to enter the face verification mode. P a g e | 12 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 14: Multi-Face Template Verification
Tap System > Face > Recognition Settings > Identifying Mode > Multi-face Identifying > Count to Display to set the number of the verification results to be displayed. Note: The Count to Display can be set between 1 to 2. P a g e | 13 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 15 In this verification mode, the device compares the face captured by the camera with the facial template associated to the entered user ID. Tap on the main interface and select the 1:1 facial verification mode and enter the user ID and tap [OK]. P a g e | 14 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 16: Fingerprint Verification
Compares the fingerprint that is being pressed onto the fingerprint reader with all of the fingerprint data that is stored in the device. The device enters the fingerprint authentication mode when a user presses his/her finger onto the fingerprint scanner. P a g e | 15 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 17 Users may verify their identities with 1:1 verification mode when they cannot gain access with 1:N authentication method. on the main interface and enter the 1:1 fingerprint verification mode. Input the user ID and tap [OK]. P a g e | 16 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 18 If the user registered password, card and face in addition to the fingerprint, and the verification method is set to Password/Fingerprint/Card/Face, the following screen will appear. Select the icon to enter fingerprint verification mode. Press the fingerprint to verify. Successful Verification: P a g e | 17 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 19: Card Verification
1:1 Card Verification Tap the button on the main screen to open the 1:1 Card verification mode. Input the user ID and tap [OK]. P a g e | 18 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 20 Password/Fingerprint/Card/Face, the following screen will appear. Select the icon to enter the card verification mode. Swipe the card above the card area (the card must be registered first). Successful Verification: P a g e | 19 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 21: Password Verification
If the user registered fingerprint, card and face in addition to password, and the verification method is set to Password/Fingerprint/Card/Face, the following screen will appear. Select the icon to enter the password verification mode. P a g e | 20 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 22: Combined Verification
This device allows you to use a variety of verification methods to increase security. There are a total of 22 distinct verification combinations that can be implemented, as listed below: Combined Verification Symbol Definition P a g e | 21 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 23 Procedure to set for Combined Verification Mode Combined verification requires personnel to register all the different verification methods. Otherwise, employees will not be able to successfully verify the combined verification process. P a g e | 22 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 24 (both the Face and the Password) previously stored to that Personnel ID in the Device. But as the employee has registered only the Face but not the Password, the verification will not get completed and the Device displays “Verification Failed”. P a g e | 23 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 25: Overview
FaceDepot 4A User Manual Overview Appearance Description Near-Infrared Flash Camera Indicator Light Fingerprint Sensor Card Reading Area ★ P a g e | 24 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 26: Connection Cables And Wiring Description
Note: When verification is successful, the indicator light turns green, and when verification fails, the indicator light turns red. Connection Cables and Wiring Description 2.2.1 Connection Cables Description Power In Description Network Description ALARM+ Alarm ALARM- P a g e | 25 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 28: Wiring Description
To share the power with other devices, use an AC Adapter with higher current ratings.  Ethernet Connection  Connect the device and computer software over an Ethernet cable. As shown in the example below: P a g e | 27 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 29 The RS485 and the RS232 lets user connect to multiple readers to the device. The RS232 and RS485 can be connected to the terminal, as shown in the figure below. Alarm Connection  Door Sensor, Exit Button & Auxiliary Connection  P a g e | 28 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 30 Wiegand card reader connects to the top 4 pins of the wiegand terminal and the last two pins are used by the Access controller, as shown in the following figure. It sends the credentials to the device via wiegand communication. P a g e | 29 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 31: Installation
How to Install the Device on the Wall? Stick the mounting template to the wall and drill holes according to the mounting template. Insert the expansion tubes into the mounting holes. P a g e | 30 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 32 Attach the backplate on the wall using the wall mounting screws. Attach the terminal to the backplate. Fasten the terminal to the backplate with a security screw. P a g e | 31 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 33: Main Menu
USB Manager To upload or download the specific data by a USB drive. To query the specified attendance record, check Attendance Photos and Attendance Search Blocklist attendance photos. P a g e | 32 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 34 Tap User Mgt. to add an administrator or edit user permissions as a super administrator. If the product does not have an administrator setting, the system will show an administrator setting command prompt every time you enter the device menu. P a g e | 33 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 35: User Management
The user ID may contain 1 to 9 digits by default, support number and alphabetic. During the initial registration, you can modify your ID, which cannot be modified after registration. If a message "Duplicated" pops up, you must choose another ID. P a g e | 34 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 36: Setting The User Role
Select the finger to be enrolled.  Press the same finger on the fingerprint reader three times.  Green indicates that the fingerprint was enrolled successfully.  P a g e | 35 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 37: Register Face
Swipe the card underneath the card reading area on the Card interface. The registration of the card  will be successful. If the card has already been registered, the message "Error! Card already enrolled" appears. The  registration interface looks like this: P a g e | 36 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 38: Register Password
Select whether to apply the group time period for this user. It is enabled by default. If the group  time period is not applied, you need to set the unlocking time for this user. The time period of this P a g e | 37 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 39: Search For Users
Note: The operation of editing a user is the same as that of adding a user, except that the user ID cannot be modified when editing a user. For further details, refers "Add Users". P a g e | 38 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 40: Delete Users
Display Style On the main menu, tap User Mgt., and then tap Display Style to enter Display Style setting interface. All the Display Styles are shown as below: P a g e | 39 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 42: User Role
But if there is no super administrator registered in the Device, then the device will prompt "Please enroll super admin first!" when enabling the User Role function. P a g e | 41 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 43: Communication Settings
The factory default value is 255.255.255.0. Please set the value as per the Subnet Mask requirements. The factory default address is 0.0.0.0. Please set the value as per the Gateway requirements. P a g e | 42 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 44: Serial Comm
Hence, a higher baud rate can be used when the communication distance is short; when the communication distance is long, choosing a lower baud rate is more reliable. P a g e | 43 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 45: Pc Connection
Cellular Data Network. Under normal circumstances, the device will automatically connect to the mobile network after being enabled. If you cannot connect, you can P a g e | 44 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 47: Wi-Fi Settings
The Wi-Fi can also be added manually if the required Wi-Fi does not show on the list. On this interface, enter the Wi-Fi network parameters. (The added network must exist.) P a g e | 46 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 48: Cloud Server Settings
The factory default address is 0.0.0.0. Please set the value as per the requirements. Cloud Server Settings This represents the settings used for connecting the ADMS server. Tap Cloud Server Settings on the Comm. Settings interface. P a g e | 47 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 49: Wiegand Setup
Wiegand Setup The menu is used to set the Wiegand Input & Output parameters. Tap Wiegand Setup on the Comm. Settings interface. P a g e | 48 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 50 The 2nd to 9th bits is the site codes, while the 10th to 25th bits are the card numbers. ECCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO Wiegand34 It consists of 34 bits of binary code. The 1st bit is the even parity bit of the P a g e | 49 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 51 "C" denotes the card number; "E" denotes the even parity bit; "O" denotes the odd parity bit; "F" denotes the facility code; "M" denotes the manufacturer code; "P" denotes the parity bit; and "S" denotes the site code. P a g e | 50 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 52: Network Diagnosis
Pulse Interval(us) The time interval between pulses. ID Type Select between the User ID and Card number. Network Diagnosis P a g e | 51 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 53 IP Address Diagnostic The factory default address is 0.0.0.0. Please set the value as per the Test requirements. Start the Diagnostic Test Tap start to automatically diagnose the network. P a g e | 52 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 54: System Settings
Note: For example, the user sets the time of the device (18:35 on March 15, 2020) to 18:30 on January 1, 2021. After restoring the factory settings, the time of the device will change to 18:30, January 1, 2021. P a g e | 53 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 55: Attendance
Users may disable the function or set a valid value between 1 and 9999. Periodic Del of T&A Data When attendance logs reach its maximum capacity, the device P a g e | 54 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 56: Face Parameters
The amount of time taken to display a successful verification message. Authentication Timeout(s) Valid value: 1 to 9 seconds. Face Parameters Tap Face on the System interface. P a g e | 55 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 57 0 means continuous identifying, 1 to 9 means identifying at intervals. Tracking Identification: The same face can only be Identifying recognized once. To recognize it again, you must leave the P a g e | 56 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 58 Image Exposure Settings WDR: Wide Dynamic Range (WDR) balances light and extends image visibility for surveillance videos under high contrast lighting scenes and P a g e | 57 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 59: Fingerprint
Keep one arm distance between the device and the face. It is recommended not to move the face in a wide range. Fingerprint Tap Fingerprint on the System interface to go to the Fingerprint parameter settings. P a g e | 58 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 60: Security Settings
Always Show: to display the fingerprint image on screen during enrollment and verification. None: Not to display the fingerprint image. Security Settings Tap Security Settings on the System interface. P a g e | 59 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 61: Usb Upgrade
If no USB disk is inserted in, the system gives the following prompt after you tap USB Upgrade on the System interface. Tap USB Upgrade on the System interface. P a g e | 60 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 62: Factory Reset
This option restores the device, such as communication settings and system settings, to factory settings (does not clear registered user data). Tap Reset on the System interface. Tap OK to reset. P a g e | 61 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 63: Personalize Settings
When there is no operation, and the time exceeds the set value, a slide show will be played. It can be disabled, or you may set the value between 3 P a g e | 62 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 64: Voice Settings
Select whether to enable keypad sounds. Volume Adjust the volume of the device; valid value: 0 to 100. Bell Schedules Tap Bell Schedules on the Personalize interface. P a g e | 63 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 65 Tap Edit, the editing method is the same as the operations of adding a bell. Delete a Bell On the All Bell Schedules interface, tap the bell to be deleted. Tap Delete and select [Yes] to delete the bell. P a g e | 64 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 66: Punch States Options
So, on the main interface, when the shortcut keys are taped, the corresponding attendance status or the function interface will be displayed directly. Tap Shortcut Key Mappings on the Personalize interface to set the required shortcut keys. P a g e | 65 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 68: Data Management
To delete information and attendance logs/access records of all registered Delete All Data users. Delete Admin Role To remove all administrator privileges. Delete Access Control To delete all access data. P a g e | 67 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 69 Selecting Delete by Time Range, you need to set a specific time range to delete all data within a specific period. Select Delete by Time Range Set the time range and tap OK P a g e | 68 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 70: Access Control
This option is used to set the parameters of the control lock of the device and the related parameters. Tap Access Control Options on the Access Control interface. P a g e | 69 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 72: Time Schedule
Tap the grey box to search the required Time Zone and specify the required Time Zone number (maximum up to 50 zones). Click the date on which time zone settings is required. Enter the starting and ending time, and then tap OK. P a g e | 71 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 73: Holiday Settings
Tap Holidays on the Access Control interface. Add a New Holiday Tap Add Holiday on the Holidays interface and set the holiday parameters. P a g e | 72 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 74: Access Groups
Click Access Groups on the Access Control interface. Add a New Group Click New Group on the Access Groups interface and set access group parameters. P a g e | 73 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 75: Combined Verification Settings
In a door-unlocking combination, the range of the combined number N is: 0 ≤ N ≤ 5, and the number of members N may all belong to one access group or may belong to five different access groups. Click Combined Verification on the Access Control interface. P a g e | 74 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 76: Anti-Passback Setup
(slave device). The two devices communicate via the Wiegand signal. The Wiegand format and Output type (User ID / Card Number) adopted by the master device and slave device must be consistent. P a g e | 75 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 78 Alarm signal will not be transmitted until the alarm delay time is elapsed. Alarm Delay (s) The value ranges from 1 to 999 seconds. P a g e | 77 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 79: Usb Manager
To download all user portraits from the device into a USB disk. Attendance Photo To download all attendance photos from the device into USB disk. Blocklist Photo To download all blocklisted photos (photos taken after failed verifications) P a g e | 78 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 80: Usb Upload
User Portrait To upload all user portraits from USB disk into the device. Upload Work Code To upload all work code from USB disk into the device. P a g e | 79 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 81: Download Options
Encrypt Attendance Date The attendance data is encrypted during the uploading and downloading. After successful downloading, the attendance data on the device is Delete T&A Data deleted. P a g e | 80 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 82: Attendance Search
OK without entering any user ID. 3. The record search succeeds. Tap the The below figure shows the details record in green to view its details. of the selected record. P a g e | 81 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 83: Print Settings
Note: To turn on the Paper Cut function, it is required to connect the device with a printer with paper cutting function, so that the printer will cut papers according to the selected printing information while printing. P a g e | 82 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 84: Work Code
You can view, edit and delete work codes in All Work Codes. The process of editing a work code is the same as adding a work code, except that the ID is not allowed to be modified. P a g e | 83 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 85: Work Code Options
To set whether entering the work code is a must and whether the entered work code must exist during authentication. In 1: N or 1:1 verification, the system will automatically pop up the following window. Select the corresponding Word Code manually to verify successfully. P a g e | 84 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 86: Autotest
To test the RTC. The device tests whether the clock works normally and Test Clock RTC accurately with a stopwatch. Touch the screen to start counting and tap it again to stop counting. P a g e | 85 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 87: System Information
The privacy policy's content does not allow for U disc Privacy Policy export. Note: The current privacy policy's text is only available in Simplified Chinese/English. However, translation of other multi-language content is underway, with more iterations. P a g e | 86 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 88: Requirements Of Live Collection And Registration Of Visible Light Face Templates
Do not include more than one face in the capturing area. 50cm - 80cm is recommended for capturing distance adjustable subject to body height. Image1 Face Capture Area P a g e | 87 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 89: Requirements For Visible Light Digital Face Template Data
The captured person should be clearly seen, natural in color, and without image obvious twist, no shadow, light spot or reflection in face or background, and appropriate contrast and lightness level. P a g e | 88 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 90: Privacy Policy
Privacy Policy Notice: To help you better use the products and services of ZKTeco (hereinafter referred as “we”, “our”, or “us”) a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
Page 93: Eco-Friendly Operation
SJ/T 11363—2006. Note: 80% of this product’s components are manufactured using non-toxic and eco-friendly materials. The components which contain toxins or harmful elements are included due to the P a g e | 92 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 94 FaceDepot 4A User Manual current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 93 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 95 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2023 ZKTECO CO., LTD. All Rights Reserved.

ZKTeco FaceDepot 4A User Manual

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