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User instructions. F1H, F1V, F2HH, F2HR, F2VR, F2HRP Read these instructions before use. DATE PURCHASED: MODEL NUMBER: SERIAL NUMBER: DEALER: SERVICE PROVIDER: T101047 Rev No 7 Published: 2/2/2024...
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Dear Customer Thank you for choosing Falcon Foodservice Equipment. This manual can be downloaded from www.falconfoodservice.com or scan here: IMPORTANT: Please keep this manual for future reference. Falcon Foodservice Equipment HEAD OFFICE Wallace View, Hillfoots Road, Stirling. FK9 5PY. Scotland.
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• This appliance may be discoloured due to testing. • These instructions are only valid if the country code appears on the appliance. If the code does not appear on the appliance, refer to the technical instructions for adapting the appliance to the conditions for use in that country. •...
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Training and competence To help ensure the safe use of this appliance there is a requirement for you to provide whatever information, instruction, training, and supervision as is necessary to ensure, so far as is reasonably practicable, the health and safety of all users. For further help and information on training and competence we would refer you to the Health and Safety Executive website;...
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Electrical Safety and Advice Regarding Supplementary Electrical Protection Commercial kitchens and foodservice areas are environments where electrical appliances may be located close to liquids or operate in and around damp conditions or where restricted movement for installation and service is evident. The installation and periodic inspection of the appliance should only be undertaken by a qualified, skilled, and competent electrician;...
Contents APPLIANCE INFORMATION ..................8 DIMENSIONS / CONNECTION LOCATIONS ............9 APPLIANCE WEIGHT TABLE ................9 WHEN PLUGGING IN ....................10 DUAL SUPPLY & RCD REQUIREMENTS ............10 16A SUPPLY ......................11 MANOEUVRING THE TROLLEY ................11 OPERATION ......................12 COMPONENT PARTS ..................
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MANAGER TEMPERATURE REFRIGERATION ..........36 MANAGER TEMPERATURE PLATE WARMER (F2HRP MODELS ONLY) ..36 MANAGER TEMPERATURE HOTPLATE ............36 MANAGER TEMPERATURE BOOST ..............36 MANAGER TEMPERATURE CLEAN ..............37 MANAGER TEMPERATURE HOLD ..............37 4.10 MANAGER TEMPERATURE PRE-HEAT ............37 4.11 MANAGER TEMPERATURE COOK SETTINGS ..........
APPLIANCE INFORMATION A - Serial No B - Model No C – Refrigerant Gas D – CO2 Equivalent E – Gas Weight F – Global Warming Potential G - Electrical Rating H - Total Electrical Power I - Electrical Phase Loading J –...
Always ensure both supplies are separate. Do not plug any other appliance along with this appliance into a double socket. Only use Falcon approved spare parts, including 13A plug. For more information on maintaining your appliance scan the QR code below.
2.2 16A SUPPLY When a trolley with a 16A commando plug fitted needs to be plugged into a 13A supply, use the 16A to 13A adaptor lead, as shown below. NOTE: ONLY USE THE ADAPTOR LEAD WHEN THE TROLLEY IS IN HOLD MODE.
3.2 STATUS LIGHTS ON GANTRY Plug the trolley into the supply and switch the socket on. The status of the unit will be illuminated via the LEDs on the gantry. The LED’s colour will indicate the status of the trolley (see below table for reference:).
3.4 BOOST Oven boost option is available if food requires additional cook time at the end of the cook cycle. If produce is below the required HACCP Temperature. 3.4.1 To Activate touch the boost Icon on the main start-up menu. Pre-set boost settings are set in the manager/ temperature menu screen parameters.
3.7 COOK 3.7.1 Go to start up menu on screen, ensure unit is manual mode as shown below (relevant mode circled in yellow on message bar): 3.7.2 Set an oven temperature by touching the top value as circled yellow as below. Please note this will cascade the same temperature onto the other two zones.
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3.7.6 This mode will continue until the time is met or if STOP Icon is touched. The screen will change to show that the oven is heating. The LED’s on the 3.7.7 gantry will change from Green to Magenta. 3.7.8 When the cook cycle is complete. A display on the screen will indicate to the user to remove food and The LED’s on the gantry will change to flashing Green accompanied by a buzzer sound, if activated, to indicate that the timer has finished.
3.8 PREHEAT 3.8.1 Go to start up menu on screen, ensure unit is on manual mode as shown below (relevant mode circled in yellow): 3.8.2 Touching the PREHEAT icon will begin to preheat the oven. Note: If the oven is already at or above temperature the screen will display the message ‘Ready for loading food’...
3.9 HACCP HACCP system and probe can be used at any time. Variance food groups and exit have been assigned an Icon, see below icons for reference: Soup Protein Vegetables Starch Chilled Desert Special Special Hot Desert To Exit HACCP 3.9.1 Before process begins, clean the HACCP food probe using sterile wipes, care must be taken as it is sharp.
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3.9.5 Carefully probe food and observe red value on screen. 3.9.6 The temperature will climb, and the red value will change to green when the pre-set HACCP temperature has been achieved. An audible buzzer will also sound to indicate the Temperature has been reached. 3.9.7 Once the reading is stable touch the relevant icon in relation to the food you are probing to record and lock in.
3.10 HOTPLATE 3.10.1 Touching the Hotplate Icon on the screen will switch on the heating the serving surface. HOTPLATE TEMPERATURE CAN BE ADJUSTED SEE “SECTION 4.6 MANAGER / TEMPERATURE MENU - HOTPLATE SETTINGS”. The Main screen will change the hotplate area from Black to Red to show that the hotplate is heating.
3.12 USING THE OVEN QUICK START 3.12.1 Before plugging in: 3.12.2 Check the appliance is free from damage. 3.12.3 Ensure the Trolley is on a flat surface and the brakes have been applied. 3.12.4 Ensure all shelves and dividers are in position. 3.12.5 To turn the appliance on, plug the trolley into a mains supply and carry out the following operation:...
3.13 SWITCH ON THE FRIDGE AND SET TEMPERATURE NOTE: SOME UNITS ARE NOT FITTED WITH CHILLER. CHECK YOU MODEL NUMBER TO CONFIRM 3.13.1 Go to start up menu on screen, ensure unit is manual mode as shown below (relevant mode circled in yellow): 3.13.2 To set the chiller, touch the chill symbol on the screen.
3.14 VARIO-THERM MODE: SWITCH OVEN TO FRIDGE (VARIO-THERM MODEL ONLY) SOME UNITS ARE NOT FITTED WITH THIS OPTION CHECK YOU MODEL NUMBER TO CONFIRM. Vario-Therm option enables a chamber to change an oven to a fridge or vice versa. 3.14.1 If oven on, switch oven off.
3.15 TOUCHSCREEN INFORMATION MENU 3.15.1 To access this menu, touch the grey message bar on the bottom of start-up screen to activate. *Allows switching between Manual, Semi-automatic and Oven mode toggle automatic oven modes. See screen image below. Enters the Log screen (See section 3.16) Hour ran Enters the Hours ran screen IO Monitor...
3.16 LOG This option logs all the alarms, events and HACCP data recorded by the trolley. 3.16.1 Access the touch screen information menu, by touching the grey message bar on the bottom of start-up screen to activate., The bottom of the screen will change and display a different message bar as shown below: 3.16.2 Touch the log...
3.17 HOURS IN USE The counters of operational time are listed here; these may be reset when the trolley is serviced. This information can help build a preventive maintenance policy in line with the recommended SFG20 maintenance schedules. 3.17.1 Access the touch screen information menu, by touching the grey taskbar on the bottom of start-up screen to activate., The bottom of the screen will change and display a different taskbar as shown below: 3.17.2...
3.18 USB DOWNLOAD DATA TRANSFER To download the trolley log data via USB. Note : USB STICK MUST BE LESS THAN 32GB AND FORMATTED TO ‘FAT32’ 3.18.1 Access the touch screen information menu, by touching the grey message bar on the bottom of start-up screen to activate., The bottom of the screen will change and display a different message bar as shown below: 3.18.2 Plug the USB flash drive into back of control panel case.
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3.18.9 To read this file the user can download a file from the Falcon Website which will organise and filter the data as desired. (See below QR Code for download).
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There will be a slight delay whilst the file is read and imported into Excel, this delay is dependent on the amount of data in the download file and the PC speed. 3.18.12 Once the import is complete click OK at the Data import complete prompt. Imported information is displayed, also displayed is the file path used, the file name, the trolley ID and the number of records imported.
3.19 WIFI DOWNLOAD DATA TRANSFER (OPTION) THIS IS A FACTORY FITTED ACCESSORY (MUST BE ORDERED AT TIME OF ORDER). SEE INSTALL AND SERVICE MANUAL FOR COMMISSIONING To enable wireless transfer of data there is some setup required see section using Wi-Fi download data transfer.
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Save CSV file to a relevant working area on either your PC or Network. The data will be in.” CSV” format. Falcon connected trolley report generator is available on request. This report generator will organize and filter the desired data.
3.20 CONNECTED KITCHEN CLOUD DATA TRANSFER (OPTION) Connected Kitchen is subscription service provided by Koolzone Ltd. This option provides real time data from a Cloud based network. The trolley can be made IOT ready at point of order. Some additional steps are required from Koolzone to enable, for example a site survey and LoRaWAN Gateway.
CONFIGURATION AND AUTO TIMERS 4.1 CONFIGURATION MAIN SCREEN 4.1.1 To Access configuration on main screen, touch the cogs icon on the trolley controller screen. While using screens Manager/Oven Mode and Time Icon.: Use Manager PIN: <2555> to unlock and access. Communication/Engineering/Control/Self-Test requires an engineering PIN.
4.2 MANAGER SETTING 4.2.1 To Access configuration on main screen, touch the cogs icon on the trolley controller screen. 4.2.2 To access the MANAGER SETTINGS, touch the on the configuration screen. 4.2.3 Use Manager PIN: <2555> to unlock and access. Reference Parameters Factory Pre-Set...
4.3 MANAGER-TEMPERATURE Access “MANAGER SETTING” screen as per Section 4.2. 4.3.1 4.3.2 To change various temperature setting touch the temperature menu. This will display the screen below. Reference Parameters Factory Pre-Set Adjustable between 2°C and 5°C where applicable. (Auto Refrigerator Temp Temp: 4°C defrost settings within this menu) Defrost: Off...
4.4 MANAGER TEMPERATURE REFRIGERATION To set the default temperature for the chiller. The standard chiller range is between 2°C and 5°C. 4.4.1 Access Manager temperature setting screen as per Section 4.3. 4.4.2 To change setting touch the relevant box and enter your desired value <ENT> to confirm.
4.8 MANAGER TEMPERATURE CLEAN Clean can be pre-set here, this is to define temperature and time. This will activate when the clean icon is touched on the main screen. Maximum Time is 60 minutes refer, to cleaning procedure in section 5.4 4.8.1 Access Manager temperature setting screen as per Section 4.3.
4.12 MANAGER SINGLE OVEN MODE This option displays oven as a single cooking zone. This option is switched “off” by default. 4.13 MANAGER MANUAL MODE PIN This is an option to protect set temperatures on the touchscreen. If selected “on” there will be a requirement to enter the managers passcode to alter temperature.
4.16 MANAGER MEALTIMES This groups times of the day between for example: Breakfast, Lunch and Dinner. It is used in conjunction with the HACCP reporting information. Access “MANAGER SETTING” screen as per Section 4.2. 4.16.1 4.16.2 To change settings, touch the relevant box and enter your desired value <ENT>...
4.19 MANAGER BATTERY TIME (OPTION) THIS IS A FACTORY FITTED ACCESSORY (MUST BE ORDERED AT TIME OF ORDER). The battery is fitted to monitor temperature data when unit is unplugged whilst in transit between locations. Only used in conjunction with IOT optional extra. The below settings allow the manager the ability to define the adequate time to cover the disconnect time from the mains supply when the unit is in transport.
4.22 OVEN MODE (AUTOMATIC) MAIN MENU User defined timer programs for repetitive daily servings. 4.22.1 To access configuration on main screen, touch the cogs icon on the trolley controller screen. The configuration screen will be displayed as below: 4.22.2 To access the oven mode (automatic) settings, touch the icon on the configuration screen.
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4.22.5 To enter a program, touch the relevant box to select your program number. Non-Active programs will be displayed as “>>>”. Active programs will be displayed “(Active)>>>”. Once a program is active/enabled the trolley will run as per what is set in the desired program(s) The Trolley can be left in standby mode and will switch on automatically as per the program.
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“Cook Menu” Select what time you wish the food loading time to begin. 4.22.11 Note if pre-heat is used this will be automatically added in preparation to cook time. <ENT> to confirm. Note: Sufficient pre-heat time must be calculated before cook time.
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Multistage cooking is defaulted “OFF” but can be activated. 4.22.13 Figure 1: If Multistage cooking is deactivated “OFF” Program shown as below: “Cooking Temp” Touch the box and enter your desired temperature <ENT> 4.22.14 to confirm. “Cooking Time” Touch the box and enter your desired temperature <ENT> to confirm.
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4.22.16 To enable additional zones, use the provided shelf dividers in the below positions and change the above software settings to match. When the shelf dividers are not in use, store them at the bottom of the oven chamber as shown in the right-hand diagram below. Section 4.22.16 Zone Option Diagram Section 4.22.16 Zone Option Diagram 4.22.17...
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“Fridge” Select on or off 4.22.21 Fridge Start Time” Select what time you wish the fridge to switch on for. 4.22.22 Note depending on which model give approx. 30mins to enable the unit to sufficiently cool down in preparation for loading. <ENT>. “Variotherm Mode?”...
4.23 OVEN MODE (SEMI AUTOMATIC) MAIN MENU Gives the user the ability to pre-set 3 quick start programs that are displayed on the main screen. This provides a clear and simple user interface. 4.23.1 Access configuration on main screen, touch the cogs icon on the trolley controller screen.
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4.23.5 To enter a program, touch the relevant box to select your program number. 4.23.6 To create and enter program into the appliance See Section 4.22.5. 4.23.7 Touch the home icon to save and exit. 4.23.8 The main screen will have changed as below. Note: Pre-heat must be started manually on semi-automatic.
4.24 SET TIME To set time on the appliance. 4.24.1 Access configuration on main screen, touch the cogs icon on the trolley controller start-up screen, screen will change to below. 4.24.2 Touch the time icon to access. 4.24.3 Use Manager PIN <2555> to unlock and access. Screen will be displayed as below: 4.24.4 Select relevant box and enter details accordingly.
4.25 COMMUNICATIONS MENU The communications settings screen and displays IP addresses and parameters. These have been pre-set by the factory and should only be changed by qualified service personnel. This menu is used in conjunction with the Wi-Fi Accessory Kits. THIS IS A FACTORY FITTED ACCESSORY (MUST BE ORDERED AT TIME OF ORDER).
CLEANING AND ROUTINE MAINTENANCE When removing heavy items to aid cleaning or maintenance particular care should be taken. A manual handling risk assessment is the best way to determine the level of risk to anyone using or maintaining this equipment. To help with such an evaluation we have included the weights of individual components that may present significant risk.
MAINTENANCE CHECK • Regular servicing of the appliance should be undertaken to ensure correct operation, it is functioning as intended, and safe to use. We recommend servicing after 2,500 hours of use, or annually, whichever comes first. • Any maintenance schedule should be carried out in accordance with SFG20 Maintenance Schedules.
5.2 CONDENSER & FAN CLEANING 5.2.1 Condenser cleaning routine should be reviewed periodically and checked by qualified service personnel / maintenance service provider. It is the site responsibility to ensure this is regularly inspected and cleaned if required. NOTE: SOME UNITS ARE NOT FITTED WITH CHILLER. CHECK YOU MODEL NUMBER TO CONFIRM BEFORE CLEANING IS UNDERTAKEN, ISOLATE THE APPLIANCE FROM MAINS POWER SUPPLY...
5.4 OVEN CLEANING CYCLE With the appliance powered off. Remove any excessive spillage from the oven chamber. 5.4.1 Place a dish or tray (approx. 0.5 Litre) containing water and mild detergent onto the 2 shelf (top area of chamber). 5.4.2 Close the oven door.
FACTORY FITTED ACCESSORIES Vario-Therm tray slide (F1 OR F2 units). Vario-Therm end shelf. Vario-Therm end shelf waste bag holder Vario-Therm WIFI Network Base Station (1 per network) Vario-Therm WIFI Network Client Station (1 per trolley)
6.1 FOLDING END SHELF AND TRAY SLIDE OPERATION 6.1.1 Lift the end shelf / tray slide using both the circular holes provided. Pull the shelf upwards until the pins locate in the brackets at the rear of the shelf. (See image 1 below). Push the rear of the shelf downwards to ensure pins are located properly in the bracket slots.
FAULT FINDING (USER) FAULT POSSIBLE CAUSES REMEDY USER *ENG Will not turn” ON” Not plugged in Plug In ✓ Small puddle of water in Evaporator coil will Wipe drip tray and fridge compartment base generate a small chamber dry after every ✓...
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FAULT POSSIBLE CAUSES REMEDY USER *ENG Fridge frosting over Insufficient defrost Switch off unit and allow ✓ (cont) time. to defrost. Restricted air flow Remove products from ✓ (Overloading fridge) fridge to allow free air flow. Hot-Plate not working If only one side Call engineer working, high ✓...
2. Serial number – Found on data plate. (Refer to page 8). 3. Brief description of the issue. To contact Falcon for a warranty issue dial (UK only) 01786 455 200 and select Warranty Issues from the menu. DATA PLATE SAMPLE...
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