Ground Fault Circuit Interrupt (Gfci) Tripped; Missing Ground; Limited Warranty - Bosch Power Xpress EV800 Series Installation Instructions Manual

en | 1 4 | Power Xpress™ Dual Bollard Charge Station Installation Guide

10.1 Ground Fault Circuit Interrupt (GFCI) Tripped

If the Charge Station detects a ground fault, power will be inter-
rupted and the STATUS LED will illuminate (red flash with inter-
mittent green). The Charge Station will attempt to reset auto-
matically and re-attempt charging (see note below on European
models). If the fault condition persists after an initial automatic
attempt, per the code, the Charge Station waits 15 minutes
before a second attempt is made. A total of four attempts will be
made to restore vehicle charging. If the charging mode cannot
be restored, the STATUS LED will illuminate solid red, and the unit
will stay in fault mode.
NOTE: European models—Automatic reset feature after ground
fault (STATUS LED will be solid red) does not apply to European
models. European standards dictate that user intervention is
required by pressing the master clear RESET button on the front
of the Charge Station housing. If ground fault condition clears,
Charge Station will resume charging.

10.2 Missing Ground

If the Charge Station detects a missing ground connection (rapid
red flashing LED), power will be interrupted and the unit will not
be capable of charging vehicle until a ground connection has
been detected. Disconnect service power (breaker) and discon-
nect vehicle coupler from vehicle and contact a qualified Bosch
technician to validate the presence of a proper ground.

11.0 Limited Warranty

THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE ORIGI-
NAL PURCHASER ("PURCHASER") OF THE BOSCH POWER XPRESS
LEVEL 2 CHARGING STATION WITH BOLLARD ("CHARGING STA-
TION"). THE BOLLARD IS THE DECORATIVE PLASTIC CASING,
STEEL HOUSING AND BASE COVER.
IMPORTANT: It is the Purchaser's obligation to register the Charg-
ing Station with Bosch and failure to do so may delay warranty
support. To register a Charging Station online, go to BoschEVSo-
lutions.com or call 1-877-805-3873 for assistance.
Bosch Automotive Service Solutions Inc. ("Bosch") warrants to the
Purchaser that the Charging Station will be free from defects in
materials and workmanship for the warranty period specified
below ("Warranty Period"). This warranty is valid for purchasers
located in the U.S.A. and Canada only.
Charging Station excluding Bollard:
Bollard only:
ALL WARRANTY CLAIMS MUST BE MADE WITHIN THE WARRANTY
PERIOD AND PROOF OF PURCHASE ACCEPTABLE TO BOSCH
MUST BE SUPPLIED.
The sole and exclusive remedy for any Charging Station found to
be defective is repair or replacement, at the option of Bosch. The
warranty covers both parts and factory labor necessary to repair
the Charging Station, but does not include any on-site labor
costs related to un-installing or reinstalling the repaired or
replacement Charging Station. This warranty does not cover
cosmetic damage such as scratches and dents, or normal aging.
Repair parts and replacement Charging Stations may be either
new or reconditioned at Bosch's discretion. Any replacement
Charging Stations so furnished will be warranted for the remain-
der of the original Warranty Period. Should Bosch be unable to
repair or replace the Charging Station with a comparable Bosch
product of Bosch's choice, Bosch will refund the purchase price of
the Charging Station to you.
576414 | REV. A | 28.10.2016
3 years
1 year
This warranty does not cover the cost of freight to return the Charg-
ing Station to Bosch. This warranty does include freight to ship repair
parts and or a replacement Charging Station to the Purchaser, using a
shipping carrier of Bosch's choice.
This warranty covers only those defects that arise as a result of normal
use of the Charging Station and does not cover Charging Stations
subject to improper installation, improper connections with peripher-
als, external electrical faults, accident, disaster, misuse, abuse, neglect,
improper maintenance and care, modification, disassembly, operation
outside of the Charging Station specifications or in a manner inconsis-
tent with instructions regarding use. This warranty does not apply if
the Charging Station's original identification markings (for example,
serial numbers and trademarks) have been defaced, altered or re-
moved. The Charging Station is not certified for plugin applications
and any modification to create a plugin application will void this
warranty.
The existence of a defect shall be determined by Bosch in accordance
with procedures established by Bosch. No one is authorized to make
any statement or representation altering the terms of this warranty.
This warranty gives the Purchaser specific legal rights. The Purchaser
may also have other rights which vary from state to state. To the
extent that this warranty is inconsistent with applicable law, this
warranty will be deemed modified to be consistent with such local
law.
Disclaimer
TO THE EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS
EXPRESSLY PROVIDED IN THE LIMITED WARRANTY, BOSCH MAKES NO
WARRANTY WITH RESPECT TO THE CHARGING STATION, WHETHER
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. BOSCH EXPRESSLY
DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. BOSCH DOES NOT WARRANT UNINTERRUPTED OR ERROR
FREE OPERATION OF THE CHARGING STATION.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT SHALL BOSCH, ITS AFFILIATES OR ITS SUPPLIERS BE LIABLE FOR
ANY, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM-
AGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL
THEORY EVEN IF BOSCH AND ITS SUPPLIERS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of incidental or
consequential damages for some products, so the limitations or
exclusions contained herein may not apply.
To Obtain Warranty Service
To obtain warranty service during the Warranty Period, the Purchaser
may contact Bosch Technical Support Services (TSS) at 1-877-805-
3873 or email to oetech@service-solutions.com for assistance. A
Bosch TSS agent will troubleshoot the Charging Station and deter-
mine if it has a defect, and if it is covered under this warranty.
In connection with a warranty inquiry, you will be asked for each of
the following:
1. Your name and address;
2. A detailed description of the problem you are experiencing with
the Charging Station;
3. The model number and serial number of the Charging Station;
Bosch Automotive Service Solutions Inc.