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GILES GHM-LED Series Operation & Service Manual

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GILES Food Service Equipment
ISO 9001-2015 Certified
2750 Gunter Park Drive West • Montgomery, AL 36109 USA
Phone 334.272.1457 • Fax 334.239.4117 • Phone Toll Free 800.554.4537
Website: www.gfse.com • Email: services@gfse.com
Operation & Service Manual
3 Well: GHM-4
4 Well: GHM-5
5 Well: GHM-6
7 Well: GHM-8
CAUTION: Read instructions before using this appliance.
Heated Merchandiser
MODELS:
GHM-LED Series
67247
REV-A
ECO3212
5/6/2024
PRINTED IN USA

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Summary of Contents for GILES GHM-LED Series

  • Page 1 MODELS: 3 Well: GHM-4 4 Well: GHM-5 5 Well: GHM-6 7 Well: GHM-8 CAUTION: Read instructions before using this appliance. GILES Food Service Equipment ISO 9001-2015 Certified 67247 REV-A 2750 Gunter Park Drive West • Montgomery, AL 36109 USA ECO3212 Phone 334.272.1457 •...
  • Page 3 • During the Limited Warranty period, Giles will replace or recondition, at its factory, any part or parts of this unit which Giles inspectors judge defective, provided the unit has been properly installed, subjected to normal usage, and operated and maintained in accordance with specified procedures.

  • Page 5: Table Of Contents

    Heated Merchandiser Table of Contents GHM-LED Series Safety Safety Overview ................iii Specific Safety Precautions .
  • Page 6 Table of Contents GHM-LED Series Cleaning ..........30 Troubleshooting .

  • Page 7: Safety

    Safety Heated Merchandiser GHM-LED Series Safety Overview: Hazard alert symbols are used along with key words DANGER, WARNING & CAUTION throughout the man­ ual to alert users to potential personal injury hazards and/or poor operating practices. The alert will precede precau­...

  • Page 8: Specific Safety Precautions

    GHM-LED Series Specific Safety Precautions: For your safety, please observe the following precautions when operating or servicing this GILES Food Service Equip­ ment. Adhering to the following important safety information will help to prevent personal injury and/or damage to the equipment, or property.
  • Page 9 Safety Heated Merchandiser GHM-LED Series Specific Safety Precautions: • Prepared food products, held for sale, must be maintained at a minimum temperature of 150°F (65.5°C) or in accor­ dance with state & local health department regulations. • The unit must remain in a horizontal position during operations.
  • Page 10 Users must comply with all appropriate state and local Heath Department regulations regarding cleaning & sanitation of all foodservice equipment. ▪ To clean difficult surface areas, having excessive build­up of grease residue, GILES recommends using a mild, bio­de­ gradable, non­toxic degreasing cleaner such as Simple Green® Crystal Foaming Spray cleaner. ▪...

  • Page 11: Introduction

    Thank you for choosing the GILES GHM Heated Merchandiser manufactured by Giles Enterprises, Inc., Montgomery, Ala­ bama (USA), hereafter referred to as "GILES". Your unit is either a model GHM‐4, GHM‐5, GHM‐6 or GHM‐8 with one of three different configurations: a). full­attendant service, b). combination attendant­service with a 2­ft customer self­ser­...

  • Page 12: Specifications

    Introduction Heated Merchandiser GHM-LED Series 1.04 Specifications 1.04.1 Overall Dimensions GHM-8 (7 Well) GHM-6 (5 Well) GHM-5 (4 Well) GHM-4 (3 Well) INCHES [mm]...

  • Page 13: Basic Steam Table Pan Layouts

    Introduction Heated Merchandiser GHM-LED Series 1.04.2 Basic Steam Table Pan Layouts The following diagrams show examples of a few typical pan layouts. The GHM Warmer accommodate pans from 2­1/2” [64 mm] to 4” [102 mm] deep. Units are shipped with a basic set of pan support dividers to create the layouts depicted by examples #2 &...

  • Page 14: Agency Certifications

    Introduction Heated Merchandiser GHM-LED Series 1.04.3 Agency Certifications 1.04.4 Weights Model Crated − Lbs [kg] Uncrated − Lbs [kg] w/o Pans or Product GHM­4 372 [169] 282 [128] GHM­5 525 [238] 413 [187] GHM­6 625 [283] 489 [222] GHM­8 734 [333] 584 [265] 1.04.5...
  • Page 15 Introduction Heated Merchandiser GHM-LED Series...

  • Page 16: Installation

    GHM-LED Series 2. Installation This section describes the procedures necessary to properly install the GILES Heated Merchandiser. To help avoid per­ sonal injury or equipment damage, please follow these steps exactly. DO NOT MODIFY, ADD ATTACHMENTS, OR OTHERWISE ALTER THIS EQUIPMENT FROM ITS ORIGINAL DE‐...

  • Page 17: Unpacking

    Due care should be taken when lifting and moving the unit to prevent personal injury or equipment damage. Giles shall not be liable for personal injury or damage caused by im­ proper handling, or use of poor work practices.

  • Page 18: Base Counter Installation

    It is the responsibility of purchaser and/or their contracted kitchen equipment specialist to ensure that all applicable code & regulatory requirements are met during the installation process. GILES assumes no responsibility for code compliance with regard to the installation or operation of this equipment.

  • Page 19: Glass Installation

    Installation Heated Merchandiser GHM-LED Series 2.04 Glass Installation 2.04.1 Full-Service Model ① Remove shipping tape from sliding doors & ensure the doors are seated properly & slide easily. ② Unpack & install side glass panel on each end, sliding them into the track.

  • Page 20: Customer Self­serve Models

    Installation Heated Merchandiser GHM-LED Series 2.04.2 Customer Self-Service Model ① Install the lower partition glass support track in pan at the proper location ... right or left. ② Install the partition glass panel, be sure to properly align the top & bottom edges of the glass in upper &...

  • Page 21: Electrical Requirements

    Installation Heated Merchandiser GHM-LED Series 2.05 Electrical Requirement Unit must be adequately & properly grounded. Improper grounding can create a potential electri­ cal shock hazard for operating personnel & customers. Always refer to local electrical code to ensure that this appliance and all other electrical equipment are in compliance with grounding requirements.

  • Page 22: Electrical Connection Diagram

    Installation Heated Merchandiser GHM-LED Series 2.06.1 Electrical Connection Diagram Power Cable DO NOT remove Strain Relief red jumper Inside Panel Indicator Lights L1 L2 Power Switch Incoming Power 2.07 Ventilation GHM Merchandisers typically do not require specific ventilation, however requirements & regulations for food service operations can vary from locale to locale.
  • Page 23 Installation Heated Merchandiser GHM-LED Series...

  • Page 24: Overview

    Overview Heated Merchandiser GHM-LED Series 3. Overview The following section provides a brief overview of GHM Series Hot Food Merchandisers. Please review this information carefully before using the appliance for the first time. MODELS: 3 Well: GHM-4 4 Well: GHM-5...

  • Page 25: Back & Side View

    Overview Heated Merchandiser GHM-LED Series 3.01 Back & Side View POWER switch ONLY present on right­side control panel. Not Shown...
  • Page 26 Overview Heated Merchandiser GHM-LED Series 3.01 Back & Side View Item Description Function Each “well” has separate, independent, temperature controls for top & Control Panel bottom heat. The lights turn ON when the heater element are energized. The BOTTOM HEATER light will cycle ON & OFF as the thermostat controls to a tempera­...

  • Page 27: Accessory Items Included

    Overview Heated Merchandiser GHM-LED Series 3.02 Accessory Items Included Part Part Number Description Function 35788 Creates front­to­back pan sup­ (2) ­ GHM­4 Pan Support port for each pan well. A fixed (3) ­ GHM­5 Channel, Long number of the long channels (4) ­...
  • Page 28 Overview Heated Merchandiser GHM-LED Series 3.02 Accessory Items Included Part Part Number Description Function Secures incoming power cord were it enters the appliance. 20350 Secures cord to prevent strain Power Cord Strain on electrical connections. (1) ­ All Units Relief May not be needed if using conduit for electrical connec­...

  • Page 29: Accessory Items Not Included

    Overview Heated Merchandiser GHM-LED Series 3.03 Accessory Items Not Included Part Part Number Description Function Use in self­serve section to 66033 ­ Black & present pre­packaged grab‐n‐ White Self­Serve Tile go items for customer self­ser­ (12”) Section vice. 66169 ­ Red &...
  • Page 30 Overview Heated Merchandiser GHM-LED Series 3.03 Accessory Items Not Included Part Part Number Description Function NOT PROVIDED, NOR OFFERED BY GILES Steam Pan Grate Placed in pan bottom as nec­ Readily available (Full size) essary to allow drainage. from restaurant supply dealers.
  • Page 31 Overview Heated Merchandiser GHM-LED Series...

  • Page 32: Operation

    Operation Heated Merchandiser GHM-LED Series 4. Appliance Operation This section explains setting up and operating the GHM Merchandiser. MODELS: 3 Well: GHM-4 4 Well: GHM-5 5 Well: GHM-6 7 Well: GHM-8...

  • Page 33: Pan Installation & Set Up

    Operation Heated Merchandiser GHM-LED Series 4.01 Pan Installation & Set Up The following explains how to set­up & layout the steam pan grid in the merchandiser’s main pan. The GHM is a dry heat warmer. The main pan is NOT “liquid tight” ... liquids will leak into the heat­...
  • Page 34 Operation Heated Merchandiser GHM-LED Series 4.01 Pan Installation - continued Pans are customer‐supplied, NOT included with warmer. All models will accept standard steam table pans of various sizes & pan depths between 2‐1/2” to 4” [63.5 mm to 101.6 mm].

  • Page 35: Setting & Adjusting Warmer Temperature

    Operation Heated Merchandiser GHM-LED Series 4.02 Setting & Adjusting Warmer Temperature There is a separate control panel for each “pan well” ... GHM4 = 3, GHM5 = 4, GHM6 = 5, GHM8 = 7. Main power/light switch is located on the right­hand panel.
  • Page 36 Operation Heated Merchandiser GHM-LED Series 4.02 Setting & Adjusting Warmer Temperature - continued For optimum performance, cooked foods should always have a minimum internal temperature of 150°F (66°C) before they are placed into the warmer. 5. Wear appropriate thermal hand protection. Place prepared hot food into service pans, or load full pans directly from the cook line into the pan support grid.

  • Page 37: Removing & Installing Fold-Down Work-Shelf

    Operation Heated Merchandiser GHM-LED Series 4.03 Removing & Installing Fold-Down Work-Shelf This section illustrates how to remove and reinstall the folding work shelf. This shelf provides a work surface while at­ tending the warmer ... temporarily holding full or empty pans, utensils, etc. It is removable for easy cleaning.

  • Page 38: Normal Shutdown

    Operation Heated Merchandiser GHM-LED Series 4.04 Normal Shutdown ③ ④ 1. Turn all bottom heat control knobs to [OFF] position (fully counter­clockwise) ... indicator lights turn OFF. ② ④ 2. Turn all top heat control knobs to [OFF] position ... indicator lights turn OFF.
  • Page 39 Operation Heated Merchandiser GHM-LED Series...

  • Page 40: Cleaning

    & debris from door tracks. A notch in the track allows debris to be removed easily. 5. Clean the interior & exterior of the unit with a mild, bio­degradable, non­toxic degreasing cleaner. GILES rec­ ommends Simple Green® Crystal Foaming Spray Cleaner/Degreaser ... readily available wherever cleaning supplies are sold &...
  • Page 41 Cleaning Heated Merchandiser GHM-LED Series...

  • Page 42: Troubleshooting

    Troubleshooting Heated Merchandiser GHM-LED Series 6. Troubleshooting This section describes some basic general purpose troubleshooting procedures. Trouble­shooting by operating person­ nel should be limited only to operational or set up issues. Electrical trouble­shooting should be conducted ONLY by qualified food service equipment technicians.
  • Page 43 Troubleshooting Heated Merchandiser GHM-LED Series...

  • Page 44: Parts List

    Website: www.gfse.com or e­mail services@gfse.com. Our goal at Giles is to provide the highest possible quality of service and assistance. To help us accomplish this, please have the following information readily available when calling, along with a brief description of the problem being experi­...

  • Page 45: Control Panel Assembly

    Parts List Heated Merchandiser GHM-LED Series 7.02 Control Panel Assembly GHM4 ­ 3 Controls GHM5 ­ 4 Controls GHM6 ­ 5 Controls GHM8 ­ 7 Controls (2 Panel Sections) Includes Knob, Adapter & Faceplate...
  • Page 46 Parts List Heated Merchandiser GHM-LED Series 7.02 Parts for Control Panel Assembly ITEM NO. PART NO. QTY (MODEL) DESCRIPTION 2­(GHM4,5,6) 40883 HINGE, LIFT­OFF, W/HOLES, 0.125 PIN 4­(GHM8) 21190 SWITCH, ROCKER, D.P.S.T. 250V, 10A 3­(GHM4), 4­(GHM5) 21215 ROTARY SWITCH, CERAMIC HEATER (includes KNOB) 5­(GHM6), 7­(GHM8)

  • Page 47: Elements & Electrical Components - Bottom Heat

    Parts List Heated Merchandiser GHM-LED Series 7.03 Elements & Electrical Components - Bottom Heat...
  • Page 48 Parts List Heated Merchandiser GHM-LED Series 7.03 Parts for Element Assembly - Bottom Heat 3­(GHM4), 4­(GHM5), 20039 STRAP, 3/8” TUBE 5­(GHM6), 7­(GHM8) 3­(GHM4), 4­(GHM5), 25352 ELEMENT, HFG, 208­240V, GHM 5­(GHM6), 7­(GHM8) 20303 TERMINAL BLOCK, 16­4 AWG, 600V, 85A 20304 TERMINAL BLOCK, GROUND, 16­4 AWG...

  • Page 49: Heater Assembly - Top Heat

    Parts List Heated Merchandiser GHM-LED Series 7.04 Heater Assembly - Top Heat...
  • Page 50 Parts List Heated Merchandiser GHM-LED Series 7.04 Parts for Heater Assembly - Top Heat ITEM NO. PART NO. QTY (MODEL) DESCRIPTION 3­(GHM4), 4­(GHM5), 20376 HEATER, CERAMIC, 150W, 230V 5­(GHM6), 7­(GHM8) ­­ ­­ RETAINER CLIP (supplied w/heater) 93703 1 (GHM4) CHANNEL, HEATER MOUNT, GHM4...

  • Page 51: Glass & Work-Shelves

    Parts List Heated Merchandiser GHM-LED Series 7.05 Glass & Work-Shelves...
  • Page 52 Parts List Heated Merchandiser GHM-LED Series 7.05 Parts for Glass & Work-Shelves ITEM NO. PART NO. MODEL DESCRIPTION 40184 2 (GHM4,5,6) 4 (GHM8) WORK SHELF DROP BRACKET 36142 GHM4 WORK SHELF, ASSY, 3­WELL 94696 GHM5 WORK SHELF, ASSY, 4­WELL 36131 GHM6 WORK SHELF, ASSY, 5­WELL...

  • Page 53: Led Lighting Components

    Parts List Heated Merchandiser GHM-LED Series 7.06 LED Lighting & Components...
  • Page 54 Parts List Heated Merchandiser GHM-LED Series 7.06 LED Lighting & Components ITEM NO. PART NO. MODEL DESCRIPTION 21732 3 (GHM4), 4 (GHM5), 5 (GHM6), 6 (GHM8) LED FIXTURE, 2700K 21731 1 (GHM4), 2 (GHM5), 2 (GHM6), 2 (GHM8) LED DRIVER...
  • Page 55 Heated Merchandiser GHM-LED Series Notes:...
  • Page 57 GILES Food Service Equipment ISO 9001-2015 Certified 67247 REV-A 2750 Gunter Park Drive West • Montgomery, AL 36109 USA ECO3212 Phone 334.272.1457 • Fax 334.239.4117 • Phone Toll Free 800.554.4537 5/6/2024 Website: www.gfse.com • Email: services@gfse.com PRINTED IN USA...

This manual is also suitable for:

Ghm-4Ghm-5Ghm-6Ghm-8

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