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GILES GCW Series Operation & Service Manual

Countertop warmer
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GILES Food Service Equipment
ISO 9001-2015 Certified
2750 Gunter Park Drive West • Montgomery, AL 36109 USA
Phone 334.272.1457 • Fax 334.239.4117 • Phone Toll Free 800.554.4537
Website: www.gfse.com • Email: services@gfse.com
Operation & Service Manual
2-Pan: GCW-2/1
3-Pan: GCW-3/1
CAUTION: Read instructions before using this appliance.
Countertop Warmer
MODELS:
GCW Series
66295
REV-C
ECO3155
6/26/2024
PRINTED IN USA

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Summary of Contents for GILES GCW Series

  • Page 1 GCW Series Operation & Service Manual MODELS: 2-Pan: GCW-2/1 3-Pan: GCW-3/1 CAUTION: Read instructions before using this appliance. GILES Food Service Equipment ISO 9001-2015 Certified 66295 REV-C 2750 Gunter Park Drive West • Montgomery, AL 36109 USA ECO3155 Phone 334.272.1457 • Fax 334.239.4117 • Phone Toll Free 800.554.4537 6/26/2024 Website: www.gfse.com •...

  • Page 3: Limited Warranty

    • During the Limited Warranty period, Giles will replace or recondition, at its factory, any part or parts of this unit which Giles inspectors judge defective, provided the unit has been properly installed, subjected to normal usage, and operated and maintained in accordance with specified procedures.

  • Page 5: Table Of Contents

    Countertop Warmer Table of Contents GCW Series Safety ............. . . iii Safety Overview .
  • Page 6 Table of Contents GCW Series Parts ............25 Parts Ordering &...

  • Page 7: Safety

    Safety Countertop Warmer GCW Series Safety Overview: Hazard alert symbols are used along with key words DANGER, WARNING & CAUTION throughout the man­ ual to alert users to potential personal injury hazards and/or poor operating practices. The alert will precede precau­...

  • Page 8: Specific Safety Precautions

    GCW Series Specific Safety Precautions: For your safety, please observe the following precautions when operating or servicing this GILES Food Service Equip­ ment. Adhering to the following important safety information will help to prevent personal injury and/or damage to the equipment, or property.
  • Page 9 Safety Countertop Warmer GCW Series Specific Safety Precautions: • The appliance must remain in a horizontal position. • Exercise care when removing the unit from shipping pallet. • DO NOT operate the appliance, unless you are familiar with the components and controls, and fully understand their intended functions, see Section 3.
  • Page 10 Users must comply with all appropriate state and local Heath Department regulations regarding cleaning & sanitation of all foodservice equipment. ▪ GILES assumes no responsibility in regard to code compliance during installation & operation of this equipment. Cus­ tomer is responsible for obtaining all of the necessary approvals from Authorities Having Jurisdiction (AHJ).

  • Page 11: Introduction

    Thank you for choosing the Model GCW Counter‐Top Warmer manufactured by Giles Enterprises, Inc., Montgomery, AL USA, hereafter referred to as "Giles". The unit comes as either a 3­well (GCW‐3/1) or 2­well (GCW‐2/1) model. You may have either of two (2) different serving configurations: a). Standard Full­Service (FS), or b). Optional Customer Self­Ser­...

  • Page 12: Specifications

    Introduction Countertop Warmer GCW Series Specifications 1.4.1 Overall Dimensions 1.4.2 Agency Certifications...

  • Page 13: Unit Weight

    Countertop Warmer Introduction GCW Series 1.4.3 Weights Model Crated Uncrated w/o Pans GCW 2/1­FS 120 lbs [54.4 kg] 95 lbs [43.1 kg] GCW 2/1­SS 105 lbs [47.6 kg] 80 lbs [36.3 kg] GCW 3/1­FS 160 lbs [72.6 kg] 126 lbs [57.2 kg] GCW 3/1­SS...
  • Page 14 Countertop Warmer Introduction GCW Series...

  • Page 15: Installation

    • Be sure that the unit is secure in its location and cannot be moved unintentionally. The above considerations will help to ensure safe and proper operation. If you have questions concerning these proce­ dures, please contact a Giles Manufacturer’s Representative or equipment dealer, or contact Giles Technical Services at 800.554.4537 (email: services@gfse.com).

  • Page 16: Adjustable Leg Installation

    Weight. To avoid personal injury, or damage to the unit, use due care, appropriate methods and adequate man­ power when lifting and handling. Giles shall not be liable for personal injury or damage caused by improper handling, or use of poor work practices.

  • Page 17: Counter­top Placement

    It is the responsibility of the purchaser and their contracted in‐ staller to ensure that all applicable code and regulation requirements are met. IMPORTANT! Giles shall assume no responsibility for code compliance with respect to installation and use of this equipment.

  • Page 18: Installation Of Glass ­ Full­serve Model

    Countertop Warmer Installation GCW Series Glass Installation - Full Service Model NOTE: • Pans NOT included, customer provided. • Phillips­head screwdriver is required for the following procedure. 1. Open the front curved glass ①. Grasp glass at both edges and lift it up and off of the lower hinge section. Carefully place glass in a safe place.

  • Page 19: Installation Of Glass ­ Self­serve Model

    Countertop Warmer Installation GCW Series 2.5.1 Glass Installation - Self-Serve Model NOTE: • Pans NOT included, customer provided. • Phillips­head screwdriver is required for the following procedure. 1. Using phillips­head screwdriver, remove the one (1) or two (2) screws ① securing the sneeze guard glass &...

  • Page 20: Electrical Requirements

    Countertop Warmer Installation GCW Series Electrical Requirement Appliance must be adequately and properly grounded. Improper grounding may result in electrical shock to users. Always refer to local electrical code to determine proper grounding methods for this or any other electrical equip­...

  • Page 21: Ventilation

    Countertop Warmer Installation GCW Series Ventilation Ventilation requirements for food service operations may vary from locale to locale. Always consult with local au‐ thorities having jurisdiction (AHJ) to ensure compliance with all local regulations and codes. Initial Cleaning Before placing the appliance into service: •...
  • Page 22 Countertop Warmer Installation GCW Series...

  • Page 23: Overview

    Countertop Warmer Overview GCW Series 3. Overview The following section provides a brief overview of the GCW Counter­Top Warmer/Merchandiser. Please review this sec­ tion carefully before proceeding to place the unit into service. GCW-3/1-FS GCW-2/1-SS...

  • Page 24: Back & Side View

    Countertop Warmer Overview GCW Series Back & Side View Pans not included, customer supplied...
  • Page 25 Countertop Warmer Overview GCW Series Back & Side View Item Description Function Control Panel All appliance controls ... power & variable heat controls. Appropriate light turns ON when heating elements are energized. Bottom heat light will remain ON as long as control setting is within the Indicator Lights ON range.
  • Page 26 Countertop Warmer Overview GCW Series...

  • Page 27: Appliance Operation

    Countertop Warmer Operation GCW Series 4. Appliance Operation The following provides operational procedures and instructions for the GCW Counter‐Top Warmer. Please review and get an understanding of this information before proceeding to use the appliance. Warmer Interior Setup IMPORTANT! Food pans and pan grates are NOT provided with the unit. They are readily available from restaurant equipment sup­...

  • Page 28: Setting And Adjusting The Temperature

    Countertop Warmer Operation GCW Series Setting & Adjusting the Temperature Temperature controls and the main power switch, are located on the control panel on server­side of the appliance. There are separate controls for top ① and bottom ② heat adjustments.
  • Page 29 • Food quality must be monitored regularly to ensure there is no undesirable cooking or excessive drying. • Giles assumes no responsibility in regard to any code compliance with respect to installation, sanitization, and/or use of this appliance.

  • Page 30: Normal Shutdown

    Countertop Warmer Operation GCW Series Normal Shutdown ① ② 1. Turn BOTTOM HEAT control and TOP HEAT control knobs to the [OFF] position ... Indicator lights will turn OFF. ③ 2. Place main power switch in the [OFF] position. L.E.D. lights turn OFF.

  • Page 31: Cleaning

    Countertop Warmer Cleaning GCW Series 5. Cleaning The following explains recommended cleaning procedures. Not only is it important that food items appeal to the cus­ tomer, but the cleanliness and sanitation of the unit in which they are displayed is also vital. The GCW is a showcase for your products and should be cleaned daily •...
  • Page 32 Countertop Warmer Cleaning GCW Series...

  • Page 33: Troubleshooting

    Countertop Warmer Troubleshooting GCW Series 6. Troubleshooting The following are some basic general troubleshooting procedures for the GCW Warmer. • Electrical troubleshooting and repair procedures should be performed ONLY by qualified service personnel. Death or serious injury will result from contact with energized electrical circuits or components.
  • Page 34 Countertop Warmer Troubleshooting GCW Series...

  • Page 35: Parts

    Website: www.gfse.com or e­mail services@gfse.com. Our goal at Giles is to provide the highest possible quality of service and assistance. To help us accomplish this, please have the following information readily available when calling, along with a brief description of the problem being experi­...

  • Page 36: Control Panel Assembly

    Parts List Countertop Warmer GCW Series Control Panel Assembly Remove (8) screws to re­ move component tray.
  • Page 37 Countertop Warmer Parts List GCW Series Parts for Control Panel Assembly ITEM NO. PART NO. DESCRIPTION 21190 SWITCH, ROCKER, D.P.S.T. 250V, 10A 21343 THERMOSTAT, CAPILLARY & BLUB, 100­200F 21731 DRIVER, 24VDC, 60W 21346 INDICATOR LIGHT, RED, 125V 20213 CERAMIC HEATER CONTROL, INFINITE SWITCH 23701­1...

  • Page 38: Upper Cabinet Assembly

    Parts List Countertop Warmer GCW Series Upper Cabinet Assembly...
  • Page 39 Countertop Warmer Parts List GCW Series Parts for Upper Cabinet Assembly ITEM NO. PART NO. DESCRIPTION 98898 1 or 2 LED FIXTURE, 24VDC, 12W 21344 2 or 3 HEATER, INFRARED CERAMIC, 120V, 300W [Comes w/Clip] 96044 2 or 3 HEATER HOUSING...

  • Page 40: Glass & Interior

    Countertop Warmer Parts List GCW Series Glass & Warmer Interior Full Serve Unit: Self Serve Unit:...
  • Page 41 Countertop Warmer Parts List GCW Series Parts for Glass & Warmer Interior ITEM NO. PART NO. MODEL DESCRIPTION 21536 CORDSET, 125V, 20A, 12/3, NEMA 5­20 P 41347 GLASS, SIDE, 3/16 TEMPERED, GCW 41435 GCW2­FS GLASS, CURVED, 1/4 TEMPERED, 31.6”, GCW­2 [FULL‐SERVE]...
  • Page 42 Countertop Warmer GCW Series Notes:...
  • Page 44 GILES Food Service Equipment ISO 9001-2015 Certified 66295 REV-C 2750 Gunter Park Drive West • Montgomery, AL 36109 USA ECO3155 Phone 334.272.1457 • Fax 334.239.4117 • Phone Toll Free 800.554.4537 6/26/2024 Website: www.gfse.com • Email: services@gfse.com PRINTED IN USA...

This manual is also suitable for:

Gcw-2/1Gcw-3/1

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