VeriFone UX700 Installation Manual
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UX700
Installation Guide
Verifone Part Number: DOC184-001-EN-A, Revision A02
www.verifone.com

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Summary of Contents for VeriFone UX700

  • Page 1 UX700 Installation Guide Verifone Part Number: DOC184-001-EN-A, Revision A02 www.verifone.com...
  • Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
  • Page 3: Table Of Contents

    Using the Smart Card Reader......... 17 © VeriFone, Inc. All rights reserved.
  • Page 4 Cleaning Kit ............28 © VeriFone, Inc. All rights reserved.
  • Page 5 UX700 Port Pinouts ........
  • Page 6: Audience

    - Provides guidance for addressing issues that may arise during Troubleshooting Guidelines device installation. Related Documentation To learn more about the UX700, refer to the following documents associated with the Verifone Part Numbers (VPNs). UX700 Certifications and Regulations VPN DOC184-002-EN...
  • Page 7: Conventions

    The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved.
  • Page 8: Features And Benefits

    1. Device Overview This chapter provides an overview of the UX700 device: The Verifone UX700 is a powerful device used in various unattended scenarios including vending, ticketing, parking, and petrol bunk or pump. It can operate both as an independent primary control device or as a companion device to process payment transactions.
  • Page 9: Ease Of Use

    Bluetooth: Simple, plug-and-play installation for locations that need the short- Technology range wireless capability. Eddystone and iBeacon profiles are also supported. • Dual-band Wi-Fi. Connectivity • Ethernet, USB (Universal Serial Bus)-Client, USB-Host, serial RS-232 (Recommended Standard 232), MDB (Multi-Drop Bus) © VeriFone, Inc. All rights reserved.
  • Page 10: Contactless Considerations

    Installation Guide UX700 2. Device Setup This section outlines the setup procedures for the UX700 card reader and controller, covering the following segments: • Contactless Considerations • Selecting Unit Location • Inside the Shipping Carton • Installing or Replacing SAM Cards •...
  • Page 11: Inside The Shipping Carton

    Remove all plastic wrapping from the device and components. Remove the clear protective film from the display. Inspect the terminal for possible tampering; see how to identify signs of tampering in the section Periodic Inspection © VeriFone, Inc. All rights reserved.
  • Page 12: Periodic Inspection

    If any device is found to have been tampered with, please remove it from service immediately, keep it available for a potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support.
  • Page 13: To Install Or Replace Sam Cards

    The circular symbols indicate the SAM card slot numbers. Install additional SAM cards in the available slots as necessary. Inspecting the The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, USB-B, and DC power. Connection Port © VeriFone, Inc. All rights reserved.
  • Page 14: To Connect The Terminal Power Supply

    Installation Guide UX700 The UX700 device can be powered from a PSU in the non-Verifone system To Connect the or by a Verifone Power supply. It can be connected using a 4-pin or 6-pin Terminal Power plug. Supply Figure: 3 UX700...
  • Page 15: To Connect The Device To The Lan

    Installation Guide UX700 Insert the Ethernet cable to the UX700 device and the socket. To Connect the Device to the Figure: 5 Connecting to Ethernet Port This service switch is used to select a safe boot for the Android processor.
  • Page 16: Disconnecting Cables

    Cables for cable part numbers and ordering information. Cables Mounting the Use the following procedure to mount the UX700 to a suitable mounting surface. Device Ensure the mounting frame has a thickness between 2 mm and 14 mm. Assurez-vous que le cadre de montage a une épaisseur comprise entre 2 mm et 14 mm.
  • Page 17: To Mount The Unit

    Installation Guide UX700 Align the UX700 stud holes with the holes on the mounting surface. To mount the unit Figure: 7 Mounting the UX700 Place the reader flush onto the mounting slot. Secure the unit with M4 Washer and Screws. Tighten the Screws using the recommended torque of 7.0 kg-cm (6.1 lbf.in).
  • Page 18: Using The Device

    Card transaction procedures vary depending on the application. Verify the proper procedure with your application provider before performing a card Device transaction. The UX700 supports magnetic stripe cards as well as smart cards. Use the Using the Multi- following steps in conducting UX700 card transactions. Card Reader To conduct a Position the card with the magnetic stripe facing backward.
  • Page 19 When using a card, leave the card in the reader until the transaction is complete. Premature card removal can void the transaction. Lorsque vous utilisez une carte, laissez la carte dans le lecteur jusqu'à ce que la transaction est terminée. Retrait prématuré peut annuler la transaction. © VeriFone, Inc. All rights reserved.
  • Page 20: Ctls Transaction

    Installation Guide UX700 CTLS The UX700 device supports contactless credit or debit card transactions. To perform a CTLS (Contactless) transaction, gently tap the card or hold the Transaction card on the surface of the display on the contactless logo. Figure: 10 Using the...
  • Page 21: Unit Power Requirement

    Installation Guide UX700 3. Specifications This chapter provides details on the power requirements, dimensions, and additional specifications of the UX700 device. Unit Power • 9V DC - 43V DC Operating voltage: Requirement • 3 W (50% backlight) = 12V/0.25A Idle Power: •...
  • Page 22: Magnetic Stripe Card

    720 x 1280 HD resolution • IPS LCD touchscreen External • 70 mm (2.75 in) Length: Dimensions • 110 mm (4.33 in) Width: • 146 mm (5.75 in) Depth: Weight • 586 g (20.67 oz) Unit weight: © VeriFone, Inc. All rights reserved.
  • Page 23: Processor

    DC IN • GPIO x 1 • Switched Power output x 1 Camera/ • 2 MP (Front camera) Barcode • QR code scanning Scanner Security • PCI PTS 6.X-approved • SRED • Supports AES DUKPT © VeriFone, Inc. All rights reserved.
  • Page 24: General Care

    Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used.
  • Page 25: Cleaning Instructions

    UX700 Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines as mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved.
  • Page 26: Returning A Device For Service

    Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires.
  • Page 27 • Reference the model and part number in the Note box. Each UX700 returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
  • Page 28: Connecting Cables

    Installation Guide UX700 6. Accessories and Cables Verifone provides a range of accessories and documentation for the UX700. When placing orders, it is essential to reference the specific part numbers. Here are the available channels for ordering: Verifone online store: •...
  • Page 29: Pinouts

    Installation Guide UX700 7. Pinouts UX700 Port This section contains port pinout tables for the UX700. Pinouts Refer to the following UX700 port pinout diagrams. RS-232 Port (COM1) Connector Function Description Portpwr (9 to 43 V Power Out, max 1 A...
  • Page 30 USB ID pin/Ground Plug USB A Pinout (Client Port) Connector Function Description +5 V 5 V USB Power (500 mA) DATA- USB Host Signal - DATA+ USB Host Signal + Receptacle USB ID pin/Ground Plug © VeriFone, Inc. All rights reserved.
  • Page 31 Description +DC 9-43 V 9-43 V Power Output GPIO_1_CON GPIO GPIO_2_CON GPIO GPIO_3_CON GPIO GPIO_4_CON GPIO Power Ground HPH_L_G Headphone L HPH_R_G Headphone R HPH_REF_G Headphone Reference Ground HS_MIC2P_G Headset Microphone HS_DET_G Headset Detect © VeriFone, Inc. All rights reserved.
  • Page 32: Troubleshooting Guidelines

    Utilizing services from unauthorized parties may potentially void any existing warranty. All units require the use of a power supply. Only use a Verifone-supplied power pack. Using an incorrectly rated power supply may damage the unit or cause it to malfunction. Ensure that the power supply used to power the unit matches...
  • Page 33: Device Does Not Start/Does Not Display Correct Readable Information

    Verify all the cable connections including the proper insertion of the power Correct cable connector. Readable • If the problem persists, reach out to your local Verifone representative for Information assistance. Blank Display When the device display is blank: •...
  • Page 34: Checking Ctls Reader

    Installation Guide UX700 If the issue persists, get in touch with your local Verifone representative. Checking CTLS To check the CTLS reader: Make sure there are no obstructions between the contactless logo and the Reader card, ensuring a clear path between the contactless reader and the actual card for a seamless transaction.
  • Page 35 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.

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