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Related Manuals for VeriFone UX700
Summary of Contents for VeriFone UX700
- Page 1 UX700 Installation Guide Verifone Part Number DOC184-001-EN-A, Revision A.4...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Processor ............24 UX700 I... - Page 4 UX700 Port Pinouts ........
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Page 5: Preface
Maintenance and Cleaning. Explains maintenance of the device. Chapter Verifone Service and Support. Provides information on contacting your Verifone service provider and information on how to order accessories or documentation from Verifone. Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem with unit installation and configuration. -
Page 6: Related Documentation
Related Documentation Related To learn more about the card reader and controller device, refer to the following Documentation set of documents and their associated Verifone Part Numbers (VPNs). UX700 Certifications and Regulations Sheet VPN DOC184-002-EN UX700 Quick Installation Guide VPN DOC184-003-EN Conventions and This section describes the conventions and acronyms used in this guide. -
Page 7: Acronym Definitions
Payment Card Industry Personal Identification Number PIN Transaction Security Radio Frequency RS-232 Recommended Standard 232 Request to Send Secure Access Module SRED Secure Reading and Exchange of Data Universal Serial Bus Vending Machine Wide Area Networks UX700 I NSTALLATION UIDE... - Page 8 REFACE Conventions and Acronyms UX700 I NSTALLATION UIDE...
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Page 9: Device Overview
HAPTER Device Overview The Verifone UX700 is a powerful device used in various unattended scenarios including vending, ticketing, parking and petrol bunk or pump. It can operate both as an independent primary control device or as a companion device to process payment transactions. -
Page 10: Exceptional Ease Of Use
PIN-based transactions. Communication • Bluetooth Simple, plug-and-play installation for locations that need the short- Technology range wireless capability. Eddystone and iBeacon profiles are also supported. • Dual-band Wi-Fi. Connectivity • Ethernet, USB-Client, USB-Host, serial RS-232, MDB UX700 I NSTALLATION UIDE... -
Page 11: Setup Environmental Factors
Using an enclosed metal frame may negatively affect contactless performance. Personal Security Always exercise extreme caution when conducting transactions especially during Considerations PIN entry. Be close to the UX700 device to avoid others from seeing the information entered. UX700 I NSTALLATION... -
Page 12: Selecting Unit Location
Remove all plastic wrapping from the device and components. Remove the clear protective film from the display. Inspect the terminal for possible tampering; see how to identify signs of tampering in section Periodic Inspection. UX700 I NSTALLATION UIDE... -
Page 13: Installing Or Replacing Sam Cards
Installing or You may need to install a Security Access Module (SAM) card or replace the old Replacing SAM card. You can find three SAM slots and one Micro SD card slot on the UX700 (see Cards Figure Respecter les précautions standard dans la manipulation d'appareils sensibles aux CAUTION décharges électrostatiques. -
Page 14: Examining Connection Port
The circular symbols indicate the SAM card slot numbers. • Install additional SAM cards in the available slots as necessary. Examining The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, Connection Port USB-B and DC power. UX700 I NSTALLATION UIDE... - Page 15 ETUP Examining Connection Port Insert the power supply cable to the UX700 device and plug the other end into the To Connect the Terminal Power power supply. Supply Figure 3 UX700 Power Supply Connection To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector.
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Page 16: To Connect The Terminal To A Pc
ETUP Examining Connection Port Insert the RS-232 cable to the UX700 device and the PC. To Connect the Terminal to a PC Figure 4 Connecting to a PC Insert the Ethernet cable to the UX700 device and the socket. To Connect the... -
Page 17: To Enable Service Switch
This service switch is used to select safe boot for the Android processor. Switch Disconnecting To disconnect cables, use the same steps described above in reverse. If Cables exchanging cables, use Verifone-approved cables. See Accessories and Documentation for cable part numbers and ordering information. UX700 I... -
Page 18: Mounting The Device
Secure the unit with M5 nuts with a minimum length of 12 mm. Tighten the nuts using the recommended torque of 7.0 kg-cm (6.1 lbf.in). You can also mount the UX700 using welded screw bolts on the inner side of the NOTE mounting plate. - Page 19 Vous allez perdre des fichiers de données de la transaction n'est pas encore en mémoire si il ya une perturbation dans l'alimentation lors d'une transaction. You will lose transaction data files not yet stored in memory if there is a disruption in power supply during a transaction. UX700 I NSTALLATION UIDE...
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Page 20: Using The Device
Card transaction procedures vary depending on the application. Verify the proper procedure with your application provider before performing a card transaction. Using the Multi-Card The UX700 supports magnetic stripe cards as well as smart cards. Use the Reader following steps in conducting UX700 card transactions. -
Page 21: Ctls Transaction
ETUP CTLS Transaction CTLS The UX700 device supports contactless credit or debit card transactions. To Transaction perform a contactless transaction, gently tap the card or hold the card on the surface of the display on the contactless logo. Figure 9... - Page 22 ETUP CTLS Transaction UX700 I NSTALLATION UIDE...
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Page 23: Specifications
HAPTER Specifications This chapter discusses the power requirements and dimensions of the UX700 device. Unit Power • Operating Voltage: 9V DC - 43V DC Requirements • Idle Power: • 3 W (50% backlight) = 12V/0.25A, real measurement • Typical Power: •... -
Page 24: Contactless Card Reader
QR Code Multimedia • Speaker, audio jack with microphone connection • Integrated microphone; HD video decode Communication • Bluetooth® 4.2 BLE • Dual band WiFi 11a/b/g/n Physical • Serial port (RS232) x 2 Interface • Ethernet port UX700 I NSTALLATION UIDE... -
Page 25: Camera/Barcode Scanner
• MDB x 1 • GPIO x 1 • Switched Power output x 1 Camera/Barcode • 2 MP (Front camera) Scanner • QR code scanning Security • PCI PTS 6.X-approved • SRED • Supports AES DUKPT UX700 I NSTALLATION UIDE... - Page 26 PECIFICATIONS Security UX700 I NSTALLATION UIDE...
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Page 27: Maintenance And Cleaning
HAPTER Maintenance and Cleaning The UX700 device has no user-maintainable parts. It can, however, be cleaned. General Care Your device is a product of superior design and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 28: Surface Cleaning
If the unit shows no presence of foreign objects, test the SCR function and record results. Proceed to Step Send your device to a Verifone authorized repair center if foreign objects are CAUTION found in the SCR at any time during SCR inspection, test diagnostics, or cleaning process. -
Page 29: Magnetic Stripe Cleaning
MSR reading problems. MSR can be cleaned using commercially available card reader cleaning cards or using recommended Verifone cleaning card 02746-02). If using a commercially available cleaning card use ONLY an approved MSR... - Page 30 AINTENANCE AND LEANING Additional Safety Information UX700 I NSTALLATION UIDE...
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Page 31: Hapter
Monday - Friday, 8 A.M. - 8 P.M., Eastern time • International – Contact your Verifone representative Returning a Before returning the UX700 device, you must obtain an MRA number. The Device for following procedure describes how to return one or more devices for repair or Service replacement (U.S. -
Page 32: Accessories And Documentation
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each UX700 device you return to Verifone, even if you are returning several of the same models. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 33: Connection Cables
UK power cord for PWR159-001-01-A PSU CBL258-014-01-A South Africa power cord for PWR159-001-01-A PSU PWR159-001-01-B 12 V, 3.3 A L5 EEF power supply unit (PSU) for UX700 PWR159-002-01-B 12 V, 3.3 A L6 EEF power supply unit (PSU) for UX700 Cleaning Kit 02746 Verifone Cleaning Kit. - Page 34 ERIFONE ERVICE AND UPPORT Accessories and Documentation UX700 I NSTALLATION UIDE...
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Page 35: Troubleshooting Guidelines
The troubleshooting guidelines provided in the following section are included to help you install and configure your UX700 successfully. Typical examples of malfunction you may encounter while operating your UX700 device and steps you can take to resolve them are listed in this chapter. -
Page 36: Blank Display
• If the display does not show correct or readable information, then check all the cable connections. If the problem persists, then contact your local Verifone representative for assistance. Transactions There are several possible reasons why the unit may not be processing Fail to Process transactions. -
Page 37: Hapter
HAPTER Port Pinouts This section contains port pinout tables for the UX700. UX700 Port Refer to the following UX700 port pinout diagrams. Pinouts RS-232 Port (COM1) Connector Function Description Portpwr (9 to 43 PowerOut, max 1 A V DC) No connection... -
Page 38: Ethernet Port
5 V USB Power DATA- USB Device Signal - DATA+ USB Device Signal + USB Ground Receptacle Plug Power Port (DC-in or Applies to UX700 STD version. Printer) Connector Function Description Power Out Power to Printer Power ground UX700 I... - Page 39 INOUTS UX700 Port Pinouts Power Port (DC-in or Applies to UX700 MDB version. Printer) Connector Function Description +DC 9-43 V External power from cable Power ground WAKE Signal Slave TX Slave TX Slave RX Slave RX MDB GND Ground UX700 I...
- Page 40 INOUTS UX700 Port Pinouts UX700 I NSTALLATION UIDE...
- Page 41 Verifone, Inc. Tel: 1-800-Verifone www.verifone.com UX700 Installation Guide Verifone Part Number DOC184-001-EN-A, Revision A.4...