VeriFone UX 410 Installation Manual
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UX 410
Installation Guide
Verifone Part Number: DOC159-039-EN-B, Revision B00
www.verifone.com

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Summary of Contents for VeriFone UX 410

  • Page 1 UX 410 Installation Guide Verifone Part Number: DOC159-039-EN-B, Revision B00 www.verifone.com...
  • Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
  • Page 3: Table Of Contents

    Connecting Power Supply ..........22 © VeriFone, Inc. All rights reserved.
  • Page 4 USB Pinout (Client Port) ......... . . 35 © VeriFone, Inc. All rights reserved.
  • Page 5: Audience

    Installation Guide UX 410 Preface This guide is the primary source of information for setting up the UX 410 device. Audience This guide is intended for the users involved in UX 410 device installation. Organization This guide is organized as follows: •...
  • Page 6: Conventions

    The lightning symbol is used as a For safety, do not string cables or warning when a bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved.
  • Page 7: Device Overview

    Installation Guide UX 410 1. Device Overview The UX 410 is composed of a Controller Unit and an Antenna Unit. The UX 410 supports transactions in a variety of environments, specifically outdoor and unattended markets. Features and The UX 410 is Verifone's contactless reader device. It creates an economical...
  • Page 8: Compliance

    ISO 18092 Active Communications (NFC - peer-to-peer mode) • PayPass • payWave • AMEX Expresspay Diversity of Verifone provides UX 410 Antenna units for use on the following mounting panels: Models • Non-metal • Metal © VeriFone, Inc. All rights reserved.
  • Page 9: Device Setup

    Pour des raisons de sécurité, ne faites pas passer de câbles ou de cordons depuis votre armoire ou boîtier d'installation. à travers une passerelle. Environmental The front panel of the device is dustproof and fade-proof. The UX 410 is also water-resistant, in accordance with IP65 ratings. Factors...
  • Page 10: Unpacking The Shipping Carton

    Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident labels. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. N'utilisez pas un appareil qui a été altéré ou autrement endommagé. Cette unité...
  • Page 11: Antenna Unit Features

    CLEAR PROTECTIVE SCREEN TAB INDICATOR LEDS CTLS AREA Antenna Unit The front of the UX 410 Antenna Unit shows the following: Features • Customer-view indicator LEDs that denote successful or erroneous transactions through the LED color lighting and combination. When the unit is ready to accept a transaction, the CTLS logo and first LED from the left will light up.
  • Page 12 RJ45 host communication connector. • SMA (RF) antenna connector. • Four mounting posts. • Clear adhesive cover. Remove this cover prior to mounting the UX 410 Antenna Unit to aid in adhesion to the installation panel. © VeriFone, Inc. All rights reserved.
  • Page 13: Controller Unit Features

    1x Full Speed, High Powered USB (Type A), Port 1 [Host] • 1x Powered USB (Type A), Port 2 [OTG] • Power port 12V DC to 24V DC • LAN with 2 LEDs • COM1 (RS-232) • SMA/Antenna (RJ45) • SAM Card compartment © VeriFone, Inc. All rights reserved.
  • Page 14: Finding Ars And Service Switches

    Use only if you have the proper authorization and equipment to open system mode. Please contact your Verifone representative for details. Mounting the The UX 410 Antenna Unit is designed to be front-mounted to an installation panel, without further need for any external mounting devices. Antenna Unit...
  • Page 15 Slot the bolts through the installation panel and on through to the EVA clamping plate (VPN PPL159-417-01-A). Secure the unit with M4 washers and nuts. Tighten the nuts using the recommended tightening torque of 5.0 kgf cm (0.49 Nm or 4.3 lbf in). © VeriFone, Inc. All rights reserved.
  • Page 16: Mounting The Controller Unit

    For metallic variants (M159-410-1xx-xxx), the installation panel needs to be metallic, and its size has to exceed at least 1 cm on each edge of the UX 410 device. Do not start a contactless transaction before a metallic UX 410 variant is installed correctly on a metallic panel.
  • Page 17: Connecting The Antenna Unit To The Controller Unit

    Controller Unit For EMVCo L1 compliance, please use the provided cables. Both connections are necessary for using the UX 410 to operate. To connect units Connect one end of the RJ45 plug to the rear of the Antenna and the other end to the Controller Units.
  • Page 18: Contactless Support

    Your mounting surface may have different installation instructions. Refer to your mounting device’s user guide for further instructions. To disconnect cables, use the same steps described above in reverse. If exchanging cables, use a Verifone-approved cable. See Accessories for cable ordering information.
  • Page 19 Respectez les précautions standard lors de la manipulation d'appareils sensibles à l'électricité statique. Les décharges électrostatiques peuvent endommager l'équipement. Verifone recommande d'utiliser un bracelet antistatique relié à la terre To install or Disconnect the device from all power sources.
  • Page 20: Connecting Cables

    Close the SAM cardholder. Connecting The UX 410 Controller Unit rear panel holds several interface ports for power and communications. Use this section to see how the Controller Unit Cables connects to the Antenna Unit.
  • Page 21: Connecting Pin Pads

    Accessories chapter. Connecting PIN This section shows the attachment of Verifone PIN Pads to the UX 410 Controller Unit to provide users PIN security when conducting their Pads transactions. You can connect the UX 410 Controller Unit with a UX1xx-series PIN Pad device.
  • Page 22: Connecting Power Supply

    Installation Guide UX 410 Connect the Type A plug in the UX 410 Controller high-powered port and connect the USB Type B plug to the port on the UX100. Connecting Verifone ships power supplies with the UX 410 as required.
  • Page 23: Using The Reader

    Installation Guide UX 410 To connect to a Connect the power cable to the power port on the UX 410 Controller Unit and the other end to your power source. power source Figure:11 Connecting to a UX1xx Series PIN Figure 11 Refer to illustration to connect 4 pin plug to the 6 pin socket.
  • Page 24: Conducting A Contactless Transaction

    2 seconds, prompting you to remove your card. The contactless unit uses various audible and visual confirmations to confirm transactions. The actual audible and visual confirmations may vary depending on regional and customer requirements. © VeriFone, Inc. All rights reserved.
  • Page 25: Specifications

    Installation Guide UX 410 3. Specifications This chapter provides details on the power requirements, dimensions, and additional specifications of the UX 410 device. Power • Operation voltage: 12 to 24V DC, 0.5 to 0.7A Consumption • Typical Power: 3 W (CTLS reader), 4 W (UX100 display heater), 0.5 W (UX100/110), 3.5 W (RS-232 - PWR Port)
  • Page 26: Dimensions

    Width: 90 mm (3.54 in) • Height: 34.5 mm (1.36 in) Weight • Total Product Weight: 327 g (11.53 oz) • Antenna Unit Weight: 128 g (4.51 oz) • Controller Unit Weight: 199 g (7.02 oz) © VeriFone, Inc. All rights reserved.
  • Page 27: Maintenance And Cleaning

    Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used.
  • Page 28: Cleaning Instructions

    UX 410 Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines as mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved.
  • Page 29: Service And Support

    Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires.
  • Page 30 • Reference the model and part number in the Note box. Each UX 410 returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
  • Page 31: Clamping Plate

    UX 410 6. Accessories Verifone provides a range of accessories and documentation for the UX 410. When placing orders, it is essential to reference the specific part numbers. Here are the available channels for ordering: Verifone online store: • Verifone - Contact us •...
  • Page 32: Power Cables

    For EMVCo L1 compliance, please use the provided cables. Power Cables Use the following power cables for connecting power to the controller unit. Contact your local Verifone representative or service provider to identify the best cable for your needs. Part Number...
  • Page 33: Port Pinouts

    Installation Guide UX 410 7. Pinouts Port Pinouts This section contains port pinout tables for UX 410. Power Port Connector Function Description (DC-in) +12V to +24V External power from cable Power ground No connection No connection No connection No connection...
  • Page 34: 10-Pin Port

    RXD- Receive data - No connection No connection USB Pinout Connector Function Description (Host Port) 5V USB Power (500mA) DATA- USB Host Signal - DATA+ USB Host Signal + USB ID pin/Ground Receptacle Plug © VeriFone, Inc. All rights Reserved.
  • Page 35: Usb Pinout (Client Port)

    Installation Guide UX 410 USB Pinout Connector Function Description (Client Port) 5V USB Power DATA- USB Device Signal - DATA+ USB Device Signal + USB Ground Receptacle Plug © VeriFone, Inc. All rights Reserved.
  • Page 36 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.

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