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POS terminal
Vx510
Instructions for use
2007
shop version

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   Also See for VeriFone Vx510

   Summary of Contents for VeriFone Vx510

  • Page 1

    POS terminal Vx510 Instructions for use 2007 shop version...

  • Page 2: Table Of Contents

    POS terminal Vx510 Instructions for use Index 1. Introduction...........................3 2. Storage requirements of terminal....................4 3. Used terms .............................5 4. Card reading terminal and it’s components.................6 5. Functions of terminal ........................9 6. Purchase with smart card ......................10 7. Purchase with magnetic card .....................12 8.

  • Page 3: Introduction

    POS terminal Vx510 Instructions for use 1. Introduction This document is designed for users of card reading POS terminal (thereafter - ‘terminal’). In this manual you can find all information necessary to use efficiently possibilities of the terminal, as well as suggestions for actions in case of different problem situations.

  • Page 4: Storage Requirements Of Terminal

    Instructions for use 2. Storage requirements of terminal POS terminal ‘VX510’ ir electronic device, which must be stored according to instructions of electronic equipment storage: Terminal must be located at dry place, wihout allowance of any kind of liquid appears on keyboard, card magnetic stripe reader or printer.

  • Page 5: Used Terms

    POS terminal Vx510 Instructions for use 3. Used terms Card rectangular plastic card with magnetic track, served as non-cash payment instrument within locations of trade and services, which are concluded a contract of card acceptance. Smart card rectangular plastic card with integrated microchip, served as non-cash payment instrument within locations of trade and services, which are concluded a contract of card acceptance.

  • Page 6: Components View

    POS terminal Vx510 Instructions for use 4. Card reading terminal and it’s components Printer ip karšu las t js Screen TRANZ 470 Magnetic stroke reader Go to initial state Key to enter haracters Last symbol deleting key Key to enter and confirm...

  • Page 7: Connecting

    POS terminal Vx510 Instructions for use Picture 2. Connecting the terminal to power source Picture 3. Connecting the terminal to phone line The terminal consists of 4 essential parts: SCREEN Available to display several lines of graphical information. CARD READER Read the card during pulling it through reader’s aperture Card should be pulled...

  • Page 8

    POS terminal Vx510 Instructions for use Picture 4. Magnetic card reading Picture 5. Smart card reading...

  • Page 9: Functions Of Terminal

    POS terminal Vx510 Instructions for use 5. Functions of terminal Terminal have the following functions: purchase with magnetic card; voiding the purchase; returning of purchase; offline purchase; data sending to centre. (Data must be sent manually); printing a copy of reciept;...

  • Page 10: Purchase With Smart Card

    POS terminal Vx510 Instructions for use 6. Purchase with smart card Data Menu Insert card into chip card reader of the terminal (see Time device (Picture 5.) with chip upwards. Card proccessing is going on. READY FOR TRANSACTION Pull card Purchase Transaction amount must be entered, then pressed [ ] key.

  • Page 11

    POS terminal Vx510 Instructions for use Bank Bank POINT TS POINT TS BI ERNIEKU IELA 1 BI ERNIEKU IELA 1 R GA R GA TEL. 7508315 TEL. 7508315 DATE: 10/12/2002 TIME: 12:45 DATE: 10/12/2002 TIME: 12:45 VISA VISA 4652410004215723 4652410004215723...

  • Page 12: Purchase With Magnetic Card

    POS terminal Vx510 Instructions for use 7. Purchase with magnetic card Procedure of performing the operation: Pull card through card reading aperture. READY FOR TRANSACTION Pull card Enter the amount of money, then press [ ]. Purchase Enter amount 0.00...

  • Page 13: Offline Purchase

    POS terminal Vx510 Instructions for use 8. Offline purchase Procedure of performing the operation: Press a key [F1] –Menu. READY FOR TRANSACTION pull card With keys [F2], [F3], [F4] is possible to select a required Returning operation. To make offline purchase, key [F3] must be Offline pressed.

  • Page 14

    POS terminal Vx510 Instructions for use Bank POINT TS Bi ernieku iela 1. RIGA TEL. 7552222 DATE 15/05/2003 TIME 14:24:15 MASTERCARD 5460439999999999 VALID TO 03/02 Offline purchase AMOUNT:Ls 150.00 --------------------------------- signature Term.: PNT00007 Receipt 001 File:0002 D@1 Authorisation code: 999999 Thank you Let’s come again...

  • Page 15: Returning Of Transaction

    POS terminal Vx510 Instructions for use 9. Returning of transaction Procedure of performing the operation: Press a key [F1] –Menu. Menu, shown at step 2, will READY FOR TRANSACTION be displayed on the screen. pull card With keys [F2], [F3], [F4] is possible to select a Returning required operation.

  • Page 16

    POS terminal Vx510 Instructions for use Bank POINT TS Bi ernieku iela 1. RIGA TEL. 7552222 Date 03/03/2002 Time 10:10:12 Maestro 6762521000686048 VALID TO 02/06 Returning AMOUNT: Ls 0.30 --------------------------------- signature Term.: PNT00007 Receipt 001 File:0002 D@1 Authorisation code: 999999 Program: OMNI_EMV ver:1.03...

  • Page 17: Data Transmission

    POS terminal Vx510 Instructions for use 10. Data transmission Data accumulated during a day the terminal automatically send to card processing center. If the session of data transmission is successful and the sent data match with accumulated at card’s center, the statement is printed. If automatic data transmission fails, it must be repeated as described below.

  • Page 18: Voiding

    POS terminal Vx510 Instructions for use 11. Voiding Voiding of purchase may be processed only if voiding transaction is still located at the terminal’s memory and not sent to card’s processing center. Transaction voiding is available only if match all of the card, reciept number and amount.

  • Page 19: Other Statements

    POS terminal Vx510 Instructions for use 12. Other statements Before the sending of daily statement it is possible to print two types of statements: Reciept’s statement and Journal statement. Reciept’s statement contains all transactions occured during a day in chronological order.

  • Page 20

    POS terminal Vx510 Instructions for use If the type of statement [F3] ‘Reciept’s statement’was selected, the following statement will be printed: Bank POINT TS Bi ernieku 1. RIGA TEL. 7552222 03/03/2002 Time 12:38:13 Statement ---------------------------- PROCESSED TRANSACTIONS 7084120100006972 0026 Purchase Ls: 15:47 58.00...

  • Page 21: Last Reciept's Copy

    POS terminal Vx510 Instructions for use 13. Last reciept’s copy After every transaction is possible to print a copy of reciept. Reciept’s copy differs from original only with a word ‘COPY’ followed by the name of transaction. Press a key [Reciept’s copy], key is located at the top READY FOR TRANSACTION row of keyboard.

  • Page 22: Error Messages

    POS terminal Vx510 Instructions for use 14. Error messages Messages on terminal may be divided into two groups depending on output type: screen and printing. 14.1. Screen messages Screen messages are the following: Operation disabled Message appears when current function is disabiled on this terminal.

  • Page 23: Messages On Reciept

    POS terminal Vx510 Instructions for use 14.2. Messages on reciept In case of unsuccessful communication terminal may print respective messages: No answer It means, that the centre do not sent answer to card authorisation. Repeat operation again! Carrier signal interrupted It means, that communication problems appears during authorisation session.

  • Page 24: Rejections Of Unsuccessful Card Authorisation

    POS terminal Vx510 Instructions for use 14.3. Rejections of unsuccessful card authorisation Code Reason of authorisation rejection Decline, call card issuer (Hansabanka) Decline, call card issuer (Hansabanka) Take away the card Decline, pin locked or card, if magnetic Unable to address request, system error...

  • Page 25: Reloading The Paper Of Terminal

    POS terminal Vx510 Instructions for use 15. Reloading the paper of terminal Terminal is using special thermal paper only. When red stripes appears on reciept, this means that the paper remains for few reciepts only. Therefore a new paper roll must be ready beforehand, to change the used one.

  • Page 26: Card's Safety Features

    POS terminal Vx510 Instructions for use Card’s safety features...

  • Page 27

    POS terminal Vx510 Instructions for use VISA Smooth Are the first four card’s Are the first four card’s Are the first four Are the first four Are the first four number digits (printed into number digits (printed card’s number digits card’s number digits...

  • Page 28: Authorisation "code 10

    POS terminal Vx510 Instructions for use Authorisation “Code 10” Authorisation “Code 10” must be used since September 1, 2002, if amount of transaction exceeds Ls 150, as well as in case of any suspicions, by calling to 24 hours numbers of Authorisation centre: 7444543 or 7444544.

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