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IP Address Displays Invalid Value
After you complete the initial configuration, if the IP address that appears at the top of the
main screen displays an invalid value, one of the following conditions may exist:
Condition
The unit is configured to obtain an address
using DHCP and no DHCP server is
available.
Note: The DHCP client self-assigns an
address in the 169.254 class B network
and the red network symbol
the status bar on the main screen.
Faulty Ethernet cable connection.
The unit is configured to use a static IP
address, but no IP address has been
entered.
Network connection is unavailable.
A red network symbol
status bar on the main screen.
Camera Issues
Video from the camera appears in a small window on the main screen of the user interface
above the REDIAL list. If no video from the camera appears, do the following:
•
Ensure that the camera is properly connected to the Avaya codec as described in
"Installing Avaya 1010/1020" on page 9. Only Avaya Video Camera 100 and Avaya
Video Camera 150 are supported with Avaya 1010/1020.
•
Verify that the blue LED on the front of the camera is lit and not blinking, indicating that
power is active.
•
From the main screen of the user interface, press
access the System Menu. Press
page. Ensure that the status of the camera is Ready.
Improving a Dim Image
If the image appears too dim, you can adjust the HD Camera Brightness preference in
User (or Administrator) Preferences : Diagnostics : High Definition Camera. You can
also add a light source to improve the subject's illumination. Refer to "Room Configuration"
on page 4 for more information.
15
Resolution
Verify that the unit is plugged into a network that has a DHCP
server present.
appears in
Replace the Ethernet cable with a high quality cable.
Identify and enter the necessary IP information if you disable
DHCP.
Inspect your network connection.
appears in the
on the Avaya remote control to
to access page 2 of the System Information
Avaya 1010/1020 Installation Guide
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