Etekcity ESB4074C - Smart Body Weight Scale Manual

Specifications

Package Contents

1 x Smart Body Weight Scale
2 x 1.5V AAA Batteries (Pre-Installed)
1 x Quick Start Guide

Function Diagram

1. Weighing Platform
2. Display
3. Anti-Skid Padding
4. Unit Switching Button
5. Battery Compartment

Display Diagram

1. Weight Measurement
2. Bluetooth^® Icon
3. Weight Units

Before First Use

1. Open the battery compartment on the underside of the scale. Remove the included AAA batteries.
2. Remove the plastic insulator strip from the battery compartment.
3. Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals.

VeSync App Setup

Note: Due to app updates and improvements, the VeSync app may be slightly different than shown in the manual. In case of any differences, follow the in-app instructions.

1. To download the VeSync app, scan the QR code or search "VeSync" in the Apple App Store^® or Google Play Store.
   Note:
   • This scale uses the VeSync app, not the VeSyncFit app.
   • For Android users, you may need to select "Allow" to use VeSync.
     
     
     
     
     
2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
   Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart body weight scale.
3. Make sure to enable Bluetooth^® permission of the APP and turn on Bluetooth^®. For Android users, please allow the app to access nearby devices in your phone settings.
   Note: If your Android phone system is lower than Android™ 12.0+, please authorize the location (GPS) permission of the VeSync app in your phone settings.
4. Tap + in the VeSync app and select your smart body weight scale.
5. Follow the in-app instructions to connect to your smart body weight scale.
   Note: You can change the name and icon at any time in the smart body weight scale settings.

Creating a User
If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user profile.

Note:

• Entering inaccurate information will make the scale's measurements less accurate.
• If you don't identify with the available gender options, or are unsure, pick the option that you think best physically matches you. While this scale's measurements do not take gender into account, your choice may be used for physical measurements, depending on which smart scales you use with the VeSync app.

Using the Smart Scale

Note:

• To see your BMI measurement, you must connect the scale to the VeSync app.
• If you are pregnant, your BMI measurement may not be accurate.

1. Place the scale on a hard, flat surface (not a carpet or mat). [Figure 1.1]
   Note: Placing on soft surfaces such as carpet may cause inaccurate measurements or tipping.
   
2. Step on, then step off the scale and wait for the LCD display " 0.0 " to show before weighing.
3. Stand on the scale until the display flashes several times, showing your final measurement. [Figure 1.2]
   If you've set up your smart scale in the VeSync app, your results (weight and BMI) will show in the app.
   
4. If you want to measure the weight of your baby or pet using the VeSync app, tap (Expand) on the home page and then tap (Baby Mode). Follow the in-app instructions.

Converting Weight Units

1. To change the unit of measurement (kg, lb, or st), step on the scale to turn it on. Then, turn the scale over and press the unit conversion button on the underside.[Figure 2.1]
   
2. You can also select the scale within the VeSync app, then go to the settings ( ). To keep the settings consistent, make sure the scale is connected to the VeSync app. [Figure 2.2]
3. The default unit is pounds (lb). After changing units, the scale will show the new unit of measurement.
   

Maintenance

Clearing the Smart Scale
If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.

1. Place the scale on a hard, flat surface.
2. Step on the scale until digits appear on the display, then step off. [Figure 3.1]
   
3. The scale will show " 0.0 " when cleared. [Figure 3.2]
   

Cleaning the Smart Scale

• Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture.
• Do not use chemical or abrasive cleaning agents to clean the scale.

Replacing the Batteries
The display will show " " when the batteries need to be replaced.

1. Open the battery compartment on the underside of the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 2 new 1.5V AAA batteries, making sure they are placed under the correct polarity.
4. Replace the battery compartment cover.
   Note: The scale may need to be cleared after replacing the batteries.

Common Display Codes

Bluetooth Connection	No Bluetooth Connection
Clearing	Overload
Change Battery

Troubleshooting

The scale doesn't turn on

• Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment.

Information flashes on the display and then disappears

• The batteries are low and may need to be replaced.

The smart scale can't be added to the VeSync app.

1. Please confirm the following things before pairing:
   • The scale should only be connected to your phone via the VeSync App. Please do not connect the scale to your phone's Bluetooth^® settings.
   • Allow VeSync to access your Bluetooth^® in your phone settings.
   • Your scale and phone are within 30 ft (10 m) of each other.
   • The scale is not currently connected to any other phone or app.
   • Your phone's operating system is running on iOS^® 12.0+ or Android 6.0+.
   • You're using the latest version of the VeSync App.
   • Turn off VPN (please ignore it if you are not using it).
     Note: For Andriod 12+ users, make sure that you turn on the nearby device permission and Bluetooth^® to scan the target device. For users whose Android system is below Andriod 12, make sure that turn on location and Bluetooth^® to scan the target device.
2. Try the following steps to pair your scale and your phone:
   • Enable Bluetooth^® on your Phone.
   • Light up the scale and keep it on.
   • Open the Vesync App, and click "Add Device" or "+" on the top right corner of the home page. Choose "Health" to select your device model, and then follow the APP guides.
     Note: Make sure to choose the right device model(you can find it on the back of the scale), or it will lead to a connection failure.

The data can't be synced to the VeSync app

1. When the scale turns off, it will enter into power-saving mode and the scale and app will be disconnected. To sync data to the app properly, you need to reconnect the scale and the app through the following steps:
   • Restart the Bluetooth^® of your phone.
   • Light up the scale and keep it on, then open the APP to enter the weighing homepage, wait for the Bluetooth^® connection to be successful, then weigh on the scale.
2. Reset your scale or restart the Bluetooth^® of your Phone:
   • Remove the batteries for 5-10 seconds, then put them back in.
   • Try restarting your phone's Bluetooth^® after restarting the phone.
   • Try the methods in solution 1 again.
3. Bluetooth^® detection:
   • • Open the APP to enter the weighing homepage, click "Setting" on the top right corner, then "Troubleshooting", and "Start Testing" to detect Bluetooth^® anomalies.

The scale readings seem unstable or inaccurate

• Make sure the scale is on a hard, flat surface.
• Reset the scale to zero.

My scale will only measure my weight, not my BMI.

• Set up your smart scale in the VeSync app and enter all of the required personal information, including your height. Your weight will show on the scale display, and your weight and BMI will show on the app.
• Make sure Bluetooth is turned on.

Note: If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, try removing the batteries for 3 seconds, then replacing them. If the problem is not resolved, replace the batteries with new ones.
If you still need help, please contact Customer Support.

Customer Support

If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA
Email: support@etekcity.com
Toll-Free: (855) 686-3835
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your invoice and order ID ready before contacting Customer Support.