Etekcity ESF24 Series - Smart Fitness Scale Manual

Also See for ESF24 Series:

User manual (92 pages)

Manual (52 pages)

User manual (22 pages)

Table of Contents

Contents

1 Specifications
2 Package Contents
3 Function Diagram
4 Display Diagram
5 Before First Use
6 VeSync App Setup
7 Creating a User
8 Using the Device
9 Switching Units
10 Maintenance
11 Common Display Codes
12 Troubleshooting
13 Safety Information
14 Customer Support
15 Documents / Resources
- 15.1 References
- 15.2 Download manual

Etekcity ESF24 Series - Smart Fitness Scale Manual

Specifications

Weight Capacity	400 lb / 180 kg / 28 st
Increments	0.2 lb / 0.05 kg
Weight Units	lb / kg / st
Platform	Tempered glass
Battery	3 x 1.5V AAA batteries
Auto-Off	30 seconds
Dimensions	11.8 x 11.8 x 1 in / 30 x 30 x 2.5 cm
Operating System	iOS 12.0+ or Android 6.0+

Package Contents

1 x Smart Fitness Scale
3 x 1.5V AAA Batteries (Pre-Installed)
1 x Quick Start Guide

Function Diagram

Weighing Platform
Display
Anti-Skid Padding
Battery Compartment

Display Diagram

Weight Measurement
Bluetooth Icon
Weight Units

Before First Use

Open the battery compartment on the underside of the scale. Remove the included AAA batteries.
Remove the plastic insulator strip from the battery compartment.
Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals.

VeSync App Setup

Note: Due to app updates and improvements, the VeSync app may be slightly different than shown in the manual. In case of any differences, follow the in-app instructions.

To download the VeSync app, scan the QR code or search "VeSync" in the Apple App Store or Google Play Store.

Note:

This scale uses the VeSync app, not the VeSyncFit app.
For Android users, you may need to select "Allow" to use VeSync.

Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale.
Make sure to enable Bluetooth permission of the APP and turn on Bluetooth. For Android users, please allow the app to access nearby devices in your phone settings.
Note: If your Android phone system is lower than Android 12.0+, please authorize the location (GPS) permission of the VESYNC app in your phone settings.
Tap + in the VeSync app and select your smart fitness scale.
Follow the in-app instructions to connect to your smart fitness scale.
Note: You can change the name and icon at any time in the smart fitness scale settings.

Creating a User

If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user.

Note:

Entering inaccurate information will make the scale's measurements less accurate.
If you don't identify with the available gender options, or are unsure, pick the option that you think best physically matches you. This choice is used for physical measurements, such as body fat percentages.

Using the Device

Note:

To see measurements besides weight, you must connect the scale to the VeSync app (see VeSync App Setup).
If you are pregnant, scale measurements will not be accurate.

Place the scale on a hard, flat surface (not a carpet or mat). [Figure 1.1]
Note: Placing on carpet may cause inaccurate measurements or tipping.
Step on the scale, then step off. Wait for the LED screen to display "0.0" before using.
Place dry, bare feet on the scale's conductive areas. Stand on the scale until the display flashes several times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the VeSync app, additional results (such as BMI, body fat, etc.) will show in the app.
If you want to measure the weight of your baby or pet using the VeSync app, tap (Expand) on the home page and then tap (Baby Mode). Follow the in-app instructions. In Baby Mode, the APP will only measure weight and BMI.

Switching Units

To change the unit of measurement (kg, lb, or st), lightly tap on the scale and open the VeSync app. Select the scale(you should see "Connected" in the app), then tap the Settings icon ( ). You can adjust the units on this page. [Figure 1.3]
The default unit is pounds (lb). After changing units, the scale will show the new unit of measurement.

Maintenance

Clearing the Product

If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.

Place the scale on a hard, flat surface.
Step on the scale until digits appear on the display, then step off. [Figure 2.1]
The scale will show " " when cleared. [Figure 2.2]

Cleaning the Product

Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture.
Do not use chemical or abrasive cleaning agents to clean the scale.

Replacing the Batteries

The display will show " " when the batteries need to be replaced.

Open the battery compartment on the underside of the scale.
Remove the old batteries and dispose of them properly.
Install 3 new 1.5V AAA batteries, making sure they are placed under the correct polarity.
Replace the battery compartment cover.

Note: The scale may need to be cleared after replacing the batteries.

Common Display Codes

Troubleshooting

The unit doesn't turn on

Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment.

Information flashes on the display and then disappears

The batteries are low and may need to be replaced.

The device doesn't connect with the VeSync app

Make sure your phone's operating system is running on iOS 12.0+ or Android 6.0+.
Close and relaunch the VeSync app. Make sure you're using the latest version.
Make sure to enable Bluetooth permission of the APP and turn on Bluetooth. For Android users, please allow the app to access nearby devices in your phone settings.
Note: If your Android phone system is lower than Android 12.0+, please authorize the location (GPS) permission of the VeSync app in your phone settings.
Make sure your scale and phone are within 30 ft / 10 m of each other.
Make sure the scale is not currently connected to any other phone or app.
Try turning off any VPN apps.

My scale will only measure my weight, not my body fat or other metrics.

Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app.
If you're wearing shoes or socks, the scale cannot measure health metrics such as body fat. Step on the scale with bare feet. [Figure 3.1]
Make sure to place your feet on the scale's conductive areas. [Figure 3.2]
If your feet are too dry or too wet, the biometrics may not be detected. Since skin can become very dry during winter, please also try to apply some lotion or have a foot soak when it cannot measure other measurement values.

Note: If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, try removing the batteries for 3 seconds, then replacing them.

If you still need help, please contact Customer Support (See below).

Safety Information

Please read and follow all instructions and safety guidelines in this manual.

Medical

This scale should not be used to diagnose or treat any medical condition.
Scale data should not be used as a substitute for medical advice from a healthcare professional.
This scale uses a harmless electrical current to measure body fat. Consult a healthcare professional before using the smart scale if you use medical electronic equipment such as a pacemaker.

General Use

Check the scale before using. Do not use the scale if it is damaged in any way.
Do not strike or hit the scale. Do not use the scale if the glass is cracked or broken. Due to the nature of tempered glass, the glass will shatter if there is even a slight crack. If you see a crack, contact Customer Support immediately (See Customer Support).
The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement.
Place the scale on a hard, flat surface to avoid tipping.
To weigh safely and accurately, stand with your feet shoulderwidth apart while on the scale. Do not stand on the edge of the scale or jump on the scale.
Avoid standing on the scale for a long period of time, or when you are not weighing yourself.
Do not overload the scale. Maximum weight capacity is 400 lb / 180 kg / 28 st.
Keep the scale in a cool area with low humidity. Keep the scale away from heat sources, such as ovens or heaters. Avoid temperature fluctuations. Store the scale in a horizontal position, not vertical.
Handle with care. Not for commercial use. Household use only.