Etekcity ESF37 Series - Smart Fitness Scale Manual

Function Diagram

1. Platform
2. Display

3. Anti-Skid Padding
4. Battery Compartment
5. Unit Conversion Button

Setup

Before First Use

1. Open the battery compartment on the underside of the scale. Remove the included AAA batteries from the scale.
2. Remove the plastic wrap from batteries, or remove the insulator strip from the battery compartment.
3. Replace the batteries. Follow the guidelines in the battery compartment to match the + and - terminals.

VeS ync App S etup

Note: Due to app updates and improvements, the contents of this manual may change without notice. The VeSync app user interface may appear slightly different.

1. To download the VeSync app, scan the QR code or search "VeSync" in the Apple App Store® or Google Play Store.
   Note:
   • This scale uses the VeSync app, not the VeSyncFit app.
   • For Android™ users, you may need to select Allow to use VeSync.
2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
   Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale.
   
   
   
   
3. Make sure the scale is fully charged.
4. Make sure your phone has Bluetooth^® turned on.
5. Tap + in the VeSync app and select your smart fitness scale.
6. Follow the in-app instructions to connect to your smart fitness scale.

Note: You can change the name and icon at any time in the smart fitness scale settings.

Creating a User
If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user.

Note:

• Entering inaccurate information will make the scale's measurements less accurate.
• If you don't identify with the available gender options, or are unsure, pick the option that you think best physically matches you. This choice is used for physical measurements, such as body fat percentages.

Using the Smart Scale

Note:

• If you are pregnant, scale measurements will not be accurate.
• If you want to measure the weight of your baby or pet, you can click the " "(Expand) button in the lower right corner of the home page and click the " "(Baby Mode) button to enter the baby measurement mode and measure according to the prompts. In baby mode, the APP will only measure weight and BMI.

Weighing without the VeSync App

1. Place the scale on a hard, flat surface.
   Note: Using the scale on soft surfaces such as carpets and mats will result in inaccurate measurements.
   
2. Step on the scale, then step off. Wait for the screen to display " 0.0" before using.
3. Place dry, bare feet on the scale's conductive areas. Stand on the scale until the display flashes several times, showing your final measurement.
   Note: Press the unit conversion button on the underside of the scale to change units from pounds (lb) to stone (st) to kilograms (kg).
   

Maintenance

Cleaning the Scale

• Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away the remaining moisture.
• Do not use chemical or abrasive cleaning agents to clean the scale.

Clearing the Scale
If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.

1. Place the scale on a hard, flat surface.
2. Step on the scale until digits appear on the display, then step off.
3. The scale will show "0.0 " when cleared.

Replacing the Batteries
The display will show "Lo" when the batteries need to be replaced.

1. Open the battery compartment on the underside of the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 3 new 1.5V AAA batteries. Follow the guidelines in the battery compartment to match the + and - terminals.
4. After closing the battery compartment, clear the scale.

Display Messages

Bluetooth® Connection		No Bluetooth® Connection
Change Battery	Overload		Clearing

Troubleshooting

Why doesn't the scale turn on?

• Check if the batteries are properly installed. If the scale is new, make sure to remove the plastic wrap from the batteries, or remove the insulator strip from the battery compartment.
• Step on the scale with dry, bare feet. Make sure your feet are on the scale's conductive areas.
• Make sure Bluetooth^® is turned on.
• Enter your physical information into the VeSync app.

Why does information flash on the screen and then disappear?

• The batteries are low and need to be replaced.

Why doesn't the scale connect with the VeSync app?

• Make sure your phone's operating system is running on iOS™ 10.0+ or Android™ 5.0+.
• Download and open the newest version of the VeSync app.
• Turn on your phone's Bluetooth^® (for Android users, make sure your Location is turned on as well).
• Make sure your scale and phone are within 30 ft / 10 m of each other.
• Make sure the scale is not currently connected to any other phone or device.
• Make sure your phone is not currently connected to another Bluetooth^® device.

Why is my body fat not measured when weighing in?

• Step on the scale with dry, bare feet. Make sure your feet are on the scale's conductive areas.
• Make sure Bluetooth ® is turned on.
• Enter your physical information into the VeSync app.

Note:

• If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, then try removing the batteries for 3 seconds, then replacing them.
• To reset the scale, press and hold the unit button for 10 seconds until "CLr" appears on the display. This will permanently delete any information stored in the scale.

If you still need help, please contact Customer Support.

Safety Information

READ AND SAVE THESE INSTRUCTIONS
Please read and follow all instructions and safety guidelines in this manual.

NOTE:

• This scale should not be used to diagnose or treat any medical condition.
• Scale data should not be used as a substitute for medical advice from a healthcare professional.
• This scale uses a harmless electrical current to measure body fat. We do not recommend using the scale if you use medical electronic equipment such as a pacemaker. Consult a healthcare professional before use.

General Use

• Check the scale before using.Do not use the scale if it is damaged in any way.
• Do not strike or bang on the scale, and do not use the scale if there is a slight crack in the glass. Due to the nature of tempered glass, the glass will shatter if there is a slight crack. If you see a crack, contact Customer Support.
• The glass platform is slippery when wet.Always make sure the platform and your feet are dry before stepping onto the scale.
• Place the scale on a hard, flat surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulder-width apart while on the scale.Do not stand on the edge of the scale or jump on the scale.

Batteries

• Do not mix new and old batteries.
• If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale.
• Avoid standing on the scale for a long period of time.
• Do not overload the scale. Maximum weight capacity is 400 lb / 28 st / 180 kg.
• Keep the scale in a cool area with low humidity. Keep the scale away from heat sources, such as ovens or heaters. Store the scale horizontally, not vertically.
• Not intended for commercial use. Household use only.
• Handle with care.

Customer Support

If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A Anaheim, CA 92806
Email: support@etekcity.com Toll-Free: (855) 686-3835

Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready before contacting Customer Support.