Etekcity ESB-591 - Smart Body Weight Scale Manual

Specifications

Package Contents

1 × Smart Body Weight Scale
3 × 1.5V AAA Batteries (Pre-Installed)
1 × Quick Start Guide

Function Diagram

1. Weighing Platform
2. Display
3. Anti-Skid Padding
4. Battery Compartment

Display Diagram

1. Weight Measurement
2. Bluetooth Icon
3. Weight Units

Before First Use

1. Open the battery compartment on the underside of the scale. Remove the included AAA batteries.
   
2. Remove the plastic insulator strip from the battery compartment.
3. Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals.
   

VeSync App Setup

Note: The VeSync app is continually being improved and may change over time. If there are any differences, follow the in-app instructions.

1. To download the VeSync app, scan the QR code or search "VeSync" in the Apple App Store or Google Play Store.
   

Note:

• This scale uses the VeSync app, not the VeSyncFit app.
• For Android users, you may need to select Allow to use VeSync.

2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
   Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart body weight scale.
3. Make sure to enable Bluetooth permission of the APP and turn on Bluetooth. For Android users, please allow the app to access nearby devices in your phone settings.
   Note: If your Android phone system is lower than Android 12.0+, please authorize the location (GPS) permission of the VeSync app in your phone settings.
4. Tap + in the VeSync app and select your smart body weight scale.
5. Follow the in-app instructions to connect to your smart body weight scale.
   Note: You can change the name and icon at any time in the smart body weight scale settings.

Creating a User

If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user profile.

Note:

• Entering inaccurate information will make the scale's measurements less accurate.
• If you don't identify with the available gender options (or are unsure) pick the option that you think best physically matches you. This choice is used for physical measurements, such as body fat percentages.

Using the Unit

Note:

• To see your BMI measurement, you must connect the scale to the VeSync app (see VeSync App Setup).
• If you are pregnant, scale measurements will not be accurate.
• To measure your baby or pet, turn on Baby Mode and follow the in-app instructions for weighing. Baby Mode will not measure other body metrics and will only measure weight and BMI.

1. Place the scale on a hard, flat surface. [Figure 1.1]
   
   Note: Placing on soft surfaces such as shaggy carpet may cause inaccurate measurements or tipping.
2. Step on the scale, then step off. Wait for the LCD screen to display " " before using.
3. Stand on the scale until the display flashes several times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the VeSync app, your results (weight and BMI) will show in the app.
   
4. If you want to measure the weight of your baby or pet using the VeSync app, tap on the home page and then tap . Follow the in-app instructions.

Switching Units

1. To change the unit of measurement (kg, lb, or st), lightly tap on the scale and open the VeSync app. Select the scale(you should see "Connected" in the app), then tap the Settings icon ( ).You can adjust the units on this page. [Figure 2.1]
   
2. The default unit is pounds (lb). After changing units, the scale will show the new unit of measurement.

Maintenance

Clearing the Product

If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.

1. Place the scale on a hard, flat surface.
2. Step on the scale until digits appear on the display, then step off. [Figure 3.1]
   
3. The scale will show " " when cleared. [Figure 3.2]
   

Cleaning the Product

• Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture.
• Do not use chemical or abrasive cleaning agents to clean the scale.

Replacing the Batteries

The display will show " " when the batteries need to be replaced.

1. Open the battery compartment on the underside of the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 3 new 1.5V AAA batteries, making sure they are placed under the correct polarity.
4. Replace the battery compartment cover.

Note: The scale may need to be cleared after replacing the batteries.

Common Display Codes

Troubleshooting

The device doesn't turn on

• Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment.

Information flashes on the display and then disappears

• The batteries are low and may need to be replaced.

The unit can't be added to the VeSync app

1. Please confirm the following things before pairing:
   • The scale should only be connected to your phone via the VeSync App. Please do not connect the scale to your phone's Bluetooth settings.
   • Allow VeSync to access your Bluetooth in your phone settings.
   • Your scale and phone are within 30 ft (10 m) of each other.
   • The scale is not currently connected to any other phone or app.
   • Your phone's operating system is running on iOS 12.0+ or Android 6.0+.
   • You're using the latest version of the VeSync App.
   • Turn off VPN (please ignore it if you are not using it).

Note: For Andriod 12+ users, make sure that you turn on the nearby device permission and Bluetooth to scan the target device. For users whose Android system is below Andriod 12, make sure that turn on location and Bluetooth to scan the target device.

2. Try the following steps to pair your scale and your phone:
   • Enable Bluetooth on your Phone.
   • Light up the scale and keep it on.
   • Open the Vesync App, and click "Add Device" or "+" on the top right corner of the home page. Choose "Health" to select your device model, and then follow the APP guides.

Note: Make sure to choose the right device model(you can find it on the back of the scale), or it will lead to a connection failure.

The data can't be synced to the VeSync app

1. When the scale turns off, it will enter into power-saving mode and the scale and app will be disconnected. To sync data to the app properly, you need to reconnect the scale and the app through the following steps:
   • Restart the Bluetooth of your phone.
   • Light up the scale and keep it on, then open the APP to enter the weighing homepage, wait for the Bluetooth connection to be successful, then weigh on the scale.
2. Reset your scale or restart the Bluetooth of your Phone:
   • Remove the batteries for 5-10 seconds, then put them back in.
   • Try restarting your phone's Bluetooth after restarting the phone.
   • Try the methods in solution 1 again.
3. Bluetooth detection:
   • Open the APP to enter the weighing homepage, click "Disconnected" on the top center, and click "Start Testing" to detect Bluetooth anomalies.

The unit readings seem unstable or inaccurate

• Make sure the scale is on a hard, flat surface.
• Reset the scale to zero (see Clearing the Product).

My scale will only measure my weight, not my BMI.

• Set up your smart scale in the VeSync app. Your weight will show on the scale display, and your weight and BMI will show on the app.
• Make sure Bluetooth is turned on.

Note: If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, try removing the batteries for 3 seconds, then replacing them. If the problem is not resolved, replace the batteries with new ones.

If you still need help, please contact Customer Support (See Customer Support below).

Safety Information

READ AND SAVE THESE INSTRUCTIONS
Please read and follow all instructions and safety guidelines in this manual.

Medical

• This scale should not be used to diagnose or treat any medical condition.
• Scale data should not be used as a substitute for medical advice from a healthcare professional.

General Use

• Check the scale before using.Do not use the scale if it is damaged in any way.
• Do not strike or bang on the scale and do not use the scale if there is a crack on the glass. While tempered glass is stronger and fractures more safely than ordinary glass, it may shatter unexpectedly after developing a slight crack. If you see a crack, contact Customer Support (see Customer Support).
• The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement.
• Place the scale on a hard, flat surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulderwidth apart while on the scale.Do not stand on the edge of the scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when not measuring yourself.
• Do not overload the scale. Maximum weight capacity is 400 lb / 180 kg / 28 st.
• Keep the scale in a cool area with low humidity.
• Keep the scale away from heat sources, such as ovens or heaters. Avoid temperature fluctuations.
• Store the scale in a horizontal position, not a vertical position.
• This scale is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Handle with care. Not for commercial use. Household use only.

SAVE THESE INSTRUCTIONS

Batteries

• Do not mix new and old batteries.
• If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale.

Customer Support

If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.

Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA

Email: support@etekcity.com
Toll-Free: (855) 686-3835

Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT

*Please have your invoice and order ID ready before contacting Customer Support.

Documents / Resources

References

• App Store - Apple
• Google Play

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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