Etekcity ESF93 - Smart Fitness Scale Manual

Package Contents

1 x Smart Fitness Scale
1 x Micro-USB Charging Cable
1 x Quick Start Guide

Specifications

Note: To access additional smart fitness scale functions, download the free VeSync app.

Function Diagram

1. USB Charging Cable
2. Weighing Platform
3. Display
4. USB Charging Socket
5. Reset Button
6. Unit Switching Button
7. Anti-Skid Padding

Digital Display

1. Weight Measurement
2. Battery Life Indicator
3. Bluetooth^® Icon
4. Weight Units

VeSync App Setup

Note: Due to app updates and improvements, the contents of this manual may change without notice. The VeSync app user interface may appear slightly different.

1. To download the VeSync app, scan the QR code or search "VeSync" in the Apple App Store^® or Google Play Store.

Note:

• This scale uses the VeSync app, not the VeSyncFit app.
• For Android™ users, you may need to select Allow to use VeSync.

2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
   Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale.
3. Make sure the scale is fully charged.
4. Make sure to enable Bluetooth permission of the APP and turn on Bluetooth. For Android users, please allow the app to access nearby devices in your phone settings.
   Note: If your Android phone system is lower than Android™ 12.0+, please authorize the location (GPS) permission of the VeSync app in your phone settings.
5. Tap + in the VeSync app and select your smart fitness scale.
   Note: Make sure to choose the right device model (you can find it on the back of the scale), or it will lead to a connection failure.
6. Follow the in-app instructions to connect to your smart fitness scale.

Creating a User

If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user.
Note:

• Entering inaccurate information will make the scale's measurements less accurate.
• If you don't identify with the available gender options, or are unsure, pick the option that you think best physically matches you. This choice is used for physical measurements, such as body fat percentages.

Using the Smart Scale

Note:

• Fully charge before first use.
• To see measurements besides weight, you must connect the scale to the VeSync app.
• If you are pregnant, scale measurements will not be accurate.
• This scale is not recommended for children under the age of 10 because data may be inaccurate.

1. Place the scale on a hard, flat surface (not a carpet or mat).
   
   Note: Placing on carpet may cause inaccurate measurements or tipping.
2. Step on the scale, then step off. Wait for the screen to display "" before using.
3. Place dry, bare feet on the scale's conductive areas. Stand on the scale until the display flashes several times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the VeSync app, additional results (such as BMI, body fat, etc) will show in the app.
   
4. If you want to measure the weight of your baby or pet, you can click the "" (Expand) button in the lower right corner of the home page and click the "" (Baby Mode) button to enter the baby measurement mode and measure according to the prompts. In baby mode, the APP will only measure weight and BMI.

Switching Units

1. To change the unit of measurement (kg, lb, or st), step on the scale to turn it on. Then, turn the scale over and press the unit conversion button on the underside.
   
2. You can also select the scale within the VeSync app, then go to the settings (). To keep the settings consistent, make sure the scale is connected to the VeSync app.
   
3. The default unit is pounds (lb). After changing units, the scale will show the new unit of measurement.

Maintenance

Clearing the Scale

If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.

1. Place the scale on a hard, flat surface.
2. Step on the scale until digits appear on the display, then step off.
   
3. The scale will show "" when cleared.
   

Cleaning the Scale

• Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture.
• Do not use chemical or abrasive cleaning agents to clean the scale.

Charging the Battery

The display will show "" when the battery needs to be charged.

1. Insert the USB charging cable into the USB charging socket.
   
2. Plug the USB charging cable into a DC 5V adapter and plug into an outlet. You can also plug the cable into a powered USB outlet
   [Figure 4.1]
3. The bars in the battery symbol () will continuously fill as the scale charges. When charged, the symbol will be filled.
   Note:
   • Charging time is about 3 hours.
   • For best results, fully charge your scale before using.

Display Messages

Troubleshooting

1. The scale doesn't turn on.
   • The scale may need to be charged. Plug it in and charge for 3 hours.
2. Nothing happens when I press the unit button.
   • The scale may need to be reset. Use a safety pin or paper clip to press the "Reset" button on the underside of the scale.
3. Information flashes on the screen and then disappears.
   • The battery is low and may need to be charged.
4. The smart scale doesn't connect with the VeSync app.
   • Make sure your phone's operating system is running on iOS^® 12.0+ or Android™ 6.0+.
   • Close and relaunch the VeSync app. Make sure you're using the latest version.
   • Make sure to enable Bluetooth permission of the APP and turn on Bluetooth. For Android users, please allow the app to access nearby devices in your phone settings.
     Note: If your Android phone system is lower than Android™ 12.0+, please authorize the location (GPS) permission of the VeSync app in your phone settings.
   • Make sure your scale and phone are within 30 ft / 10 m of each other.
   • Make sure the scale is not currently connected to any other phone or app.
   • Try turning off any VPN apps.
   • The scale may need to be reset. Use a safety pin or paper clip to press the "Reset" button on the underside of the scale.
   • Click "Disconnected" on the top of the weighing page to detect Bluetooth anomalies.
5. My scale will only measure my weight, or only my weight and BMI.
   • Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app.
   • Make sure Bluetooth is turned on.
   • If you're wearing shoes or socks, the scale cannot measure health metrics such as body fat. Step on the scale with bare feet.
   • Make sure to place your feet on the scale's conductive areas.
     
   • If your feet are too dry or too wet, the biometrics may not be detected. Since skin can become very dry during winter, please also try to apply some lotion or have a foot soak when it cannot measure other measurement values.

Note: Resetting the scale will fix many issues. To reset the scale, use a safety pin or paper clip to press the "Reset" button on the underside of the scale.
If you still need help, please contact Customer Support.

Safety Information

Please read and follow all instructions and safety guidelines in this manual.

Medical

• This scale should not be used to diagnose or treat any medical condition.
• Scale data should not be used as a substitute for medical advice from a healthcare professional.
• This scale uses a harmless electrical current to measure body fat. Consult a healthcare professional before using the smart scale if you use medical electronic equipment such as a pacemaker.

General Use

• Check the scale before using. Do not use the scale if it is damaged in any way.
• Do not strike or bang on the scale and do not use the scale if there is a crack on the glass. While tempered glass is stronger and fractures more safely than ordinary glass, it may shatter unexpectedly after developing a slight crack. If you see a crack, contact Customer Support.
• The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement.
• Place the scale on a hard, flat surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulder-width apart while on the scale. Do not stand on the edge of the scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when not weighing yourself.
• Do not overload the scale. Maximum weight capacity is 400 lb / 28 st / 180 kg.
• Keep the scale in a cool area with low humidity. Keep the scale away from heat sources, such as ovens or heaters. Avoid temperature fluctuations. Store the scale in a horizontal position, not vertical.
• Do not use while charging. Remove the charging cable before using.
• Handle with care.
• Not for commercial use. Household use only.

Customer Support

If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.

Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806 USA
Email: support@etekcity.com
Toll-Free: (855) 686-3835
Support Hours
Monday—Friday
9:00 am —5:00 pm PST/PDT
*Please have your invoice and order ID ready before contacting Customer Support.