Etekcity ESF18 Series - Smart Fitness Scale Manual

Specifications

Package Contents

1 x Smart Fitness Scale

3 x 1.5V AAA Batteries (Pre-Installed)

1 x Quick Start Guide

Function Diagram

1. Weighing Platform
2. Display
3. Anti-Skid Padding
4. Battery Compartment

Display Diagram

1. Weight Measurement
2. Bluetooth^® Icon
3. Weight Units

Before First Use

1. Open the battery compartment on the underside of the scale. Remove the included AAA batteries.
2. Remove the plastic insulator strip from the battery compartment.
3. Replace the batteries. Follow the guidelines in the battery compartment to match the + and - terminals.
   

VeSync App Setup

Note: Due to app updates and improvements, the VeSync app may be slightly different than shown in the manual. In case of any differences, follow the inapp instructions.

1. To download the VeSync app, scan the QR code or search "VeSync" in the Apple App Store^® or Google Play Store.
   Note:
   • This scale uses the VeSync app, not the VeSyncFit app.
   • For Android users, you may need to select "Allow" to use VeSync.

2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up.
   Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale.
   
3. Make sure the scale is fully charged.
4. Make sure your phone has Bluetooth^® turned on.
5. Tap + in the VeSync app and select your smart fitness scale.
6. Follow the in-app instructions to connect to your smart fitness scale.

Note: You can change the name and icon at any time in the smart fitness scale settings.

Creating a User

If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user.

Note:

• Entering inaccurate information will make the scale's measurements less accurate.
• If you don't identify with the available gender options, or are unsure, pick the option that you think best physically matches you. This choice is used for physical measurements, such as body fat percentages.

Using the Smart Scale

Note:

• To switch between pounds (lb), stone (st), and kilograms (kg), open the VeSync app and select the weight unit in the Device Settings menu.
• To see measurements besides weight, you must connect the scale to the VeSync app.
• If you are pregnant, scale measurements will not be accurate.

1. Place the scale on a hard, flat surface (not a carpet or mat).
   [Figure 1.1]
   
   [Figure 1.1]
   Note: Placing on carpet may cause inaccurate measurements or tipping.
2. Step on the scale, then step off. Wait for the screen to display "0.0" before using.
3. Place dry, bare feet on the scale's conductive areas. Stand on the scale until the display flashes several times, showing your final measurement.
   [Figure 1.2]
   
   [Figure 1.2]
   
   If your smart scale is connected to the VeSync app, additional results (such as BMI, body fat, etc.) will show in the app.

Maintenance

Clearing the Smart Scale

If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results.

1. Place the scale on a hard, flat surface.
2. Step on the scale until digits appear on the display, then step off.
   [Figure 2.1]
   
   [Figure 2.1]
3. The scale will show " " when cleared.
   [Figure 2.2]
   
   [Figure 2.2]

Cleaning the Smart Scale

• Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture.
• Do not use chemical or abrasive cleaning agents to clean the scale.

Replacing the Batteries

The display will show " " when the batteries need to be replaced.

1. Open the battery compartment on the underside of the scale.
2. Remove the old batteries and dispose of them properly.
3. Install 3 new 1.5V AAA batteries, making sure they are placed under the correct polarity.
4. Replace the battery compartment cover.

Note: The scale may need to be cleared after replacing the batteries.

Common Display Codes

Wireless Connection

No Wireless Connection

Clearing

Overload

Change Battery

Troubleshooting

The scale doesn't turn on.

• Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment.

Information flashes on the display and then disappears.

• The batteries are low and may need to be replaced.

The smart scale doesn't connect with the VeSync app.

• Make sure your phone's operating system is running on iOS 10.0+ or Android 5.0+.
• Close and relaunch the VeSync app. Make sure you're using the latest version.
• Make sure your phone has Bluetooth turned on. For Android users, make sure your Location is turned on as well.
• Make sure your scale and phone are within 30 ft / 10 m of each other.
• Make sure the scale is not currently connected to any other phone or app.
• Try turning off any VPN apps.

My scale will only measure my weight, not my body fat or other metrics.

• Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app.
• If you're wearing shoes or socks, the scale cannot measure health metrics such as body fat. Step on the scale with bare feet.
  [Figure 3.1]
  
  [Figure 3.1]
  
• Make sure to place your feet on the scale's conductive areas.
  [Figure 3.2]
  
  [Figure 3.2]

Note: If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, try removing the batteries for 3 seconds, then replacing them.

If you still need help, please contact Customer Support.

Customer Support

If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.

Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806

Email: support@etekcity.com
Toll-Free: (855) 686-3835

Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT

*Please have your order invoice and order ID ready before contacting Customer Support.

Safety Information

Please read and follow all instructions and safety guidelines in this manual.
READ AND SAVE THESE INSTRUCTIONS

Medical

• This scale should not be used to diagnose or treat any medical condition.
• Scale data should not be used as a substitute for medical advice from a healthcare professional.
• This scale uses a harmless electrical current to measure body fat. Consult a healthcare professional before using the smart scale if you use medical electronic equipment such as a pacemaker.

General Use

• Check the scale before using. Do not use the scale if it is damaged in any way.
• Do not strike or hit the scale. Do not use the scale if the glass is cracked or broken. Due to the nature of tempered glass, the glass will shatter if there is even a slight crack. If you see a crack, contact Customer Support immediately.
• The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement.
• Place the scale on a hard, flat surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulderwidth apart while on the scale. Do not stand on the edge of the scale or jump on the scale.
• Avoid standing on the scale for a long period of time, or when you are not weighing yourself.
• Do not overload the scale. Maximum weight capacity is 400 lb / 180 kg / 28 st.
• Keep the scale in a cool area with low humidity. Keep the scale away from heat sources, such as ovens or heaters. Avoid temperature fluctuations. Store the scale in a horizontal position, not vertical.
• Handle with care. Not for commercial use. Household use only.

Batteries

• Do not mix new and old batteries.
• If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale.

Documents / Resources

References

• Google Play
• ‎VeSync on the App Store

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Etekcity ESF18 Series - Smart Fitness Scale Manual