Ingenico Desk/1600 User Manual

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Desk/1600

User Guide

www.ingenico.com

13/17 Rue Pagès 92150 Suresnes France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

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Page 1 Desk/1600 User Guide www.ingenico.com 13/17 Rue Pagès 92150 Suresnes France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35...
Page 2: Table Of Contents
4_1_1 Swiping a card 4_1_2 Inserting a smart card 4_1_3 Reading a contactless card 5_Maintenance _________________________ 5_1 Cleaning 5_1_1 Cleaning of the terminal 5_1_2 Entretien du terminal 5_1_3 Wartung von Endgeräten Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 3 5_2 Transport and storage 5_3 Troubleshooting 6_Norms & Marking ____________________ 6_1 Federal Communications Commission (FCC) Statement 6_2 Industry Canada (ISED) Statement 6_3 Environment (WEEE, Batteries and Packaging) 6_4 Marking Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 4: 1_Introduction
1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to...
Page 5: 2_Unpacking
The power supply unit provided with your equipment is specially designed for it. Do not use any other power supply. ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped. Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 6: 3_Recommendations
Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. The Desk/1600 is meant to be powered by an Ingenico device with a USB 5VDC CAUTION...
Page 7: 3_2 Security Of Your Terminal (Tampering Attempt Detection)
The terminal must never be put in or left at a location where it could be stolen or replaced by another device. Warranty label (on the bottom side of the terminal) Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 8 Customers should be advised to ensure that they are not being overlooked when entering their PIN Code. CAUTION This equipment may not be modified, altered or changed in any way without signed written permission from Ingenico Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921...
Page 9: 3_3 Main Characteristics
Ambient temperature from 0°C to +50°C Max relative humidity 85% RH non-condensing at +40°C Max altitude 2000 m Storage conditions Storage temperature -20°C, +55°C Max relative humidity 85% at +55°C Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 10: 3_4 Functional Description
3_4 Functional description Magnetic Contactless stripe Reader Reader 2.8" TFT Display Touchscreen (optional) keys keypad (19 keys when no Touchscreen) Smartcard Reader Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 11: 3_5 Installation & Connections
Please find the steps detailed : Slide the cable as described then insert the plug in the connector. Finally fit the cable lock and the Desk/1600 is now ready to be plugged into a Host. 3_5_2 Positionning the terminal...
Page 12 The Desk/1600 device must be at least 30 centimeters (12 inches) away from an electronically active type of security tag deactivation pad. There are two types of security tag deactivation systems: An electronically active system sends out a powerful and potentially disruptive signal to deactivate the security tag.
Page 13: 4_Daily Use
4_1_2 Inserting a smart card Chip cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader. Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 14: 4_1_3 Reading A Contactless Card
CAUTION Do not stick any label onto the contactless active zone. It can decrease seriously contactless efficiency. CAUTION Avoid metallic parts around the contactless area. Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 15: 5_Maintenance
Avant tout, débranchez tous les câbles du terminal. Pour bien nettoyer le terminal : Utilisez les kits de nettoyage Ingenico : http://www.ingenico. cleaningcards.com/ Ne nettoyez pas les connexions électriques. N’utilisez jamais de solvants, de détergents, d’alcool ou de...
Page 16: 5_1_3 Wartung Von Endgeräten
If you have another working Lane/3000 or Desk/1500 device, swap the devices to determine if the problem is with the device, cable, POS, or power supply. If the Desk/1600 device is directly connected to a host, reset the host by turning it off and back on again. Desk/1600 Copyright©...
Page 17 WARNING Changes or modifications to this device not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 18 This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 19 The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled. Desk/1600 Copyright© 2021 Ingenico 900046232 R11 000 01/0921 All rights reserved...
Page 20 Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your resellers for more detailed information about the compliance solution in place for disposing of your old product and used batteries.
Page 24: Your Contact
INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non-consistent with the present document.

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