igloohome Keypad (EK1) - Smart Lock Manual

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This guide will get you up and running with your Keypad.
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* As our igloohome app is frequently updated, there may be changes to this manual.

What's Included

Specifications

Model: Keypad
Battery Type: 2 x AA* Alkaline Batteries
Battery Life: Up to 12 months
Operation Temp: -20°C to 50°C
IP Rating: IP66
Material: ABS, PC, Silicone
Weight: Net: kg, Gross: kg

* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell, Energizer and Panasonic alkaline batteries recommended. Please note that using better batteries will improve the performance and lifespan of the keypad.

Keypad Anatomy

Front

Back

Features

Lock / Unlock

Master PIN Code

The Keypad unlocks with a permanent Master PIN Code.

Manual Relock

User can press and hold the "unlock" icon on the keypad to trigger manual locking on all linked locks.

User PIN Code

The igloohome mobile app can generate multiple types of User Pin codes, e.g. One-Time, Permanent, Recurring & Duration.

Battery

Low Battery Alert

An intuitive audio and LED alert will prompt you to change the batteries when it runs low.

Security / Alarms

Security Lockout

Keypad is disabled after several incorrect access attempts to ensure your property is always secure. User can configure number of incorrect attempts to trigger lockout.

Decoy PIN Code

Heighten security and throw off onlookers by entering random digits before your actual PIN code.

Activity Logs

PIN Code entries will be logged in the app. PIN Code activity logs are updated when the Keypad is synced with the app.

Others

Compatible across multiple locks

The Keypad is compatible with selected igloohome locks.
*Selected lock models are listed in specifications.

Volume Control

Volume is adjustable to your preference. Select from 0 (mute) to 5 (loudest).

Pairs up to 5 locks

Unlock multiple devices simultaneously with one PIN code.

Installing/Replacing Batteries

1. Remove the screw and pull out the battery cover.
   
2. Install or replace with 2 new AA alkaline batteries.
   
3. Put the battery cover back and secure with the screw.
   

App Onboarding

Register as a Lock User

1. Download the igloohome app from App store / Play store.
2. Create an account and login.

Pairing

The Keypad is designed to work with igloohome locks. Please ensure you have paired your locks to your igloohome account before starting the pairing process for your Keypad.

1. Under , go to [Add and Manage], select [Keypads], and tap the [+] sign at the top right corner and follow the instructions. Creating a link between the Keypad and lock(s)

1. Follow the steps shown in the app after the pairing process is completed. Alternatively,
2. Go to [Settings], tap on [Linked Locks & Devices], and tap the [+] sign to create a link between your Keypad and locks.

Installation Instructions

1. Ensure keypad has batteries
   
2. Peel off the backing of the adhesive on the back of the mounting plate.
   Side View
   
3. Mounting the Keypad
   Press the mounting plate against the wall/surface where you want to install the Keypad. Ensure the location is within Bluetooth range of the locks you intend to pair it with.
   *Before mounting, it is recommended that the Keypad is paired and tested with the locks you want to link to, at the desired installation location.
   
4. Drill the mounting bracket into the wall with the provided screw and screw anchor.
   
5. Slide the Keypad onto the mounting plate.
   
6. Secure the Keypad to the mounting plate with the Torx screws and Torx screwdriver provided.
   

Unlocking

1. Unlock
   1. Key in a valid PIN code (with or without decoy digits), followed by the button. LED indicator will start flashing blue.
   2. Paired lock(s) within Bluetooth range (up to 5) will unlock, and LED Indicator will turn green with 4 short ascending tones.
      

Locking

1. Lock
   1. Press and hold the button on the Keypad until LED Indicator starts flashing blue.
   2. Paired lock(s) within Bluetooth range (up to 5) will lock once the LED Indicator turns green with a single beep.
      

Keypad Behaviour

Security Lockout

After several invalid PIN code entries on the keypad, the security alarm will be triggered and the keypad will be not any PINs for a period of time.

Tab.1:

Tab.2:

Compatible igloohome Locks

* NOTE: The distances provided are for reference only and will vary based on actual operating conditions such as physical obstacles and interference from other electronic devices.

Audio and LED Indications

Troubleshoot

Paired locks are not unlocking when valid PIN Code is used

• Check that the locks you are unlocking are linked to the Keypad in the app.
• Ensure Keypad is within Bluetooth range of the locks with minimal obstruction between devices.
• Check battery levels of the locks you are unlocking.

For enquiries go to: igloohome.co/support

Documents / Resources

References

• Support | igloohome Support & Help Portal

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download igloohome Keypad (EK1) - Smart Lock Manual