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This guide will get you up and running with your igloohome Smart Padlock. In the meantime, you should follow igloohome on Facebook and Youtube!
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* As our igloohome app is frequently updated, there may be changes to this manual.
Model: igloohome Smart Padlock
Battery Type: CR2 Lithium Battery
Battery Life: Up to 1 Year
Emergency Power: 9V Alkaline Battery
Operation Temp: -20°C to 50°C
Storage Temp: -30°C to 60°C
IP Rating: IP66
Body Material: Zinc Alloy
Shackle Material: Hardened Steel
Weight: Net: 450g, Gross: 550g
Unlock Mechanism: Bluetooth, PIN code
NOTE: This product functions best with Panasonic CR2 Lithium batteries. Do not use rechargeable, heavy-duty or other battery types. Please note that using recommended battery brands such as Panasonic, Duracell, or Energizer will improve the performance and lifespan of the lock.
For damage resulting from incorrect use of lock, use of lock in potentially explosive environments, or use of lock outside of stipulated specifications, the customer bears sole responsibility. igloohome accepts no liability whatsoever.
Master PIN Code
The igloohome Smart Padlock unlocks with a permanent Master PIN Code.
User PIN Code
The igloohome mobile app can generate multiple types of User Pin codes, e.g. One-Time, Permanent & Duration.
Bluetooth Master Key
The igloohome Smart Padlock unlocks with Bluetooth via the app.
Bluetooth Guest Key
The igloohome mobile app can generate and share Bluetooth keys (based on duration with guests to unlock the Smart Padlock.
Battery Life
The Padlock can last up to 1 year with CR2 lithium battery.
Emergency Jump Start
If battery power is drained, an external 9 Volt battery can be used to provide emergency power. The terminals of the 9V battery must be in contact with the Jump Start contact points of the Padlock as shown in "Locking" section.
Low Battery Indicator
The Status Indicator shows red light when battery level is 20% and below, followed by a sound alert when the keypad is woken up. The battery level can also be monitored on the app and is updated during Bluetooth Unlock.
Keypad Security Lockout
Lock will dissallow any PIN entries and sound an alarm when there is a number of incorrect PIN attempt. User can configure number of incorrect attempts to trigger timeout.
Auto Relock
The Padlock relocks automatically when shackle is closed. User can deactivate auto-relock function if they prefer manual relock.
Masking Security Code
A total of 16 digits including the masking digits can be entered to prevent the PIN code from being exposed.
Protective Rubber Bumper
Prevent bumping on hard surfaces with the rubber bumper as a padding on the back.
Weather Resistant
The padlock is able to withstand weather conditions with protection against dust and water (IP66).
PIN codes can be generated on the app under [Access], press [New Key] and choose either One-Time, Permanent or Duration PIN.
Pin codes will expire if its not use within its activation period. Refer to the table below.
PIN Type | Use PIN within* |
Permanent PIN | 24 hrs of generation |
One-Time PIN | 24hrs of generation |
Duration PIN | 24hrs from the start time |
Note: Duration PIN code end times can be customised within a 28-day time-frame. Past this time-frame, the end time will automatically be configured to the start time.
Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests to unlock the igloohome smart lock via Bluetooth.
There are 3 steps to using a Shared Bluetooth Key
Notes:
Note: User is able to Enable and Disable Keypad Security Lockout via Bluetooth.
Tab.1:
Keypad Security Lockout | |
Triggered by | 5 consecutive PIN Code attempts by default (Configurable via Bluetooth) |
Disable By | After 1 / 5 / 10 Minutes or Master / Guest Bluetooth Unlock |
Behaviour | Single flash White LED on keypad and Red LED on status indicator when keypad is triggered. |
Duration | Please refer to table below. |
Tab.2:
Triggered | Security Alarm | Keypad Lockout |
1st Time | 30 Sec | 1 Min |
2nd Time | 60 Sec | 5 Min |
3rd and Consecutive Time | 90 Sec | 10 Min |
Actions | Indications |
Bluetooth Connection | Status indicator flashes Blue |
Successfully Unlocked | Ascending 4 fast tones after unlocked and flash Green LED 2 times |
Successfully Locked | 1 long beep after Padlock is locked and Green LED for 2 seconds |
Incorrect PIN | 4 short beeps and flash Red 2 times |
Deleted PIN | 3 sets of 4 short beeps and flash Red 2 times |
Obstruction Alarm | 6 sets of 4 short beeps |
Security Lockout Alarm | Low - High siren for 30 / 60 / 90 seconds |
Security Lockout Deactivated | 2 long beeps |
Low Battery Alert | Descending 3 fast tones when keypad is woken up and breathing Red LED |
Hard Reset / Unpair | Descending 4 slow tones |
Power Start Up | 2 slow beeps then 2 quick beeps |
This lock is supported on SmartThings. To learn how to use your smart lock with SmartThings visit igloohome.co/integrations/smartthings
View the full SmartThings FAQ
I am unable to close the shackle to lock the padlock.
I am unable to turn the Torx Cap to remove the battery cover.
The padlock keypad flashes white and LED indicator flashes red when I activate the keypad.
I tried to use a 9V Battery to jumpstart the lock but unable to.
The lock is not responding at all.
I closed the shackle but the padlock did not relock automatically.
I tried to unlock the Padlock but the keypad went off and came back on with 2 slow and 2 quick beeps.
I can't scan the QR sticker as it is worned out.
I have generated my PINs from the app but it cannot work.
For enquiries go to: igloohome.co/support
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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