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ZyXEL Communications P-2302RL-P1 Support Notes

Voip station gateway with lifeline
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P-2302RL-P1
VoIP Station Gateway
With Lifeline
Support Notes
Version 3.60
Oct. 2007

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Summary of Contents for ZyXEL Communications P-2302RL-P1

  • Page 1 P-2302RL-P1 VoIP Station Gateway With Lifeline Support Notes Version 3.60 Oct. 2007...

  • Page 2: Table Of Contents

    Application Notes ... 6 General Application Notes ...6 Internet Connection ... 6 Setup the the ZyXEL Device as a DHCP Relay ... 11 Configure an Internal Server Behind SUA ... 13 Configure a PPTP server Behind SUA ... 14 About Filter & Filter Examples ... 18 Using the Dynamic DNS (DDNS) ...
  • Page 3 How do I backup/restore configurations by using FTP client program via LAN?... 104 Why can't I make Telnet to The ZyXEL Device from WAN? ... 104 What should I do if I forget the system password? ... 104 What is SUA? When should I use SUA? ... 104 What is the difference between NAT and SUA? ...
  • Page 4 How can I upload data to outside Internet over the one-way cable? ... 110 How fast can the data go? ... 110 My ZyXEL Device can not get an IP address from the ISP to connect to the Internet, what can I do? ... 111 What is BOOTP/DHCP?...
  • Page 5 I can receive a call but the voice only goes one way not bothway? ... 118 If all the about have been tried, but register still fail what should I do? ... 118 I suspect there is a hardware problem with my ZyXEL Device what should I do? ... 119 Trouble Shooting ...

  • Page 6: Application Notes

    Application Notes General Application Notes Internet Connection A typical Internet access application of the ZyXEL Device is shown below. For a small office, there are some components needs to be checked before accessing the Internet.  Before you begin ...
  • Page 7  If you only have one PC, connect the PC's Ethernet adapter to the ZyXEL Device's LAN port with a crossover (red one) Ethernet cable.  If you have more than one PC, both the PC's Ethernet adapters and the ZyXEL Device's LAN port must be connected to an external hub with straight Ethernet cable.
  • Page 8 1. Retrieve ZyXEL Device Web Please enter the LAN IP address of the ZyXEL Device in the URL location to retrieve the web screen from the ZyXEL Device. The default LAN IP of the ZyXEL Device is 192.168.1.1. See the example below. Note that you can either use http://192.168.1.1...
  • Page 9 P2302RL-P1 Support Notes 3. Configure the ZyXEL Device for Internet access by using WIZARD SETUP All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 10 The Web screen shown below takes PPPoE as the example. Select “Dynamic＂ if the ISP provides the IP dynamically, otherwise select “Use Fixed IP address＂ and enter the static IP given by ISP in the box following“MY WAN IP Address＂field. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 11: Setup The The Zyxel Device As A Dhcp Relay

    P2302RL-P1 Support Notes Setup the the ZyXEL Device as a DHCP Relay  What is DHCP Relay? DHCP stands for Dynamic Host Configuration Protocol. In addition to the DHCP server feature, the P2302 supports the DHCP relay function. When it is configured as DHCP server, it assigns the IP addresses to the LAN clients.
  • Page 12  Setup the ZyXEL Device as a DHCP Client 1. Toggle the DHCP to Relay in menu 3.2 and enter the IP address of the DHCP server in the 'Relay Server Address' field. Menu 3.2 - TCP/IP and DHCP Ethernet Setup...

  • Page 13: Configure An Internal Server Behind Sua

    SUA makes your LAN appear as a single machine to the outside world. A service is identified by the port number. Also, since you need to specify the IP address of a server in the ZyXEL Device, a server must have a fixed IP address and not be a DHCP client whose IP address potentially changes each time it is powered In addition to the servers for specific services, SUA supports a default server.

  • Page 14: Configure A Pptp Server Behind Sua

    PPTP is a tunneling protocol defined by the PPTP forum that allows PPP packets to be encapsulated within Internet Protocol (IP) packets and forwarded over any IP network, including the Internet itself. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes...
  • Page 15  Configuration This application note explains how to establish a PPTP connection with a remote private network in the ZyXEL Device SUA case. In ZyNOS, all PPTP packets can be forwarded to the internal PPTP Server (WinNT server) All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 16 SUA. The port number of the PPTP has to be entered in the SMT Menu 15 for ZyXEL Device to forward to the appropriate private IP address of Windows NT server.  Example The following example shows how to dial to an ISP via the ZyXEL Device and then establish a tunnel to a private network.
  • Page 17 Before making a VPN connection from the Win9x client to the NT server, you need to know the exact Internet IP address that the ISP assigns to ZyXEL router in SUA mode and enter this IP address in the VPN dial-up dialog box. You can check this Internet IP address from PNC Monitor or SMT Menu...

  • Page 18: About Filter & Filter Examples

    Filter Structure The ZyXEL Device allows you to configure up to twelve filter sets with six rules in each set, for a total of 72 filter rules in the system. You can apply up to four filter sets to a particular port to block multiple types of packets.
  • Page 19 The Generic filter rules belong to the device category; they act on the raw data from/to LAN and WAN. The IP and IPX filter rules belong to the protocol category; they act on the IP and IPX packets. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 20 SUA for WAN incoming IP packets. But at the same time, the Generic filter rules must be applied at the point when the ZyXEL Device is receiving and sending the packets; i.e. the ISDN interface. So, the execution sequence has to be changed. The logic flow of the filter is shown in Figure 1 and the sequence of the logic flow for the packet from LAN to WAN is: ...
  • Page 21 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 0 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 TCP Estab= N/A All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes Log= None IP Source Route= No IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None IP Mask= 0.0.0.0...
  • Page 22 Rem Node Name= LAN Active= Yes Encapsulation= PPP Incoming: Rem Login= test Rem Password= ******** All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes Log= None Route= IP Bridge= No Edit PPP Options= No Rem IP Addr= ?
  • Page 23 Please check the system log (Menu 24.3.1) before putting your device into use. In order to avoid operational problems later, the ZyXEL Device will disable its routing/bridging functions if there is an inconsistency among its filter rules.
  • Page 24 _______________ _______________ _______________ _______________ Enter Filter Set Number to Configure= 1 Edit Comments= Press ENTER to Confirm or ESC to Cancel: All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes Filter Set # Comments ------ ----------------- _______________ _______________...
  • Page 25 Filter #: 1,2 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 Destination: IP Addr= 0.0.0.0 All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 80 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 26 Action Not Matched= Forward Press ENTER to Confirm or ESC to Cancel: 5. After the three rules are completed, you will see the rule summary in Menu 21. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Mask= 0.0.0.0...
  • Page 27 _______________ _______________ Enter Filter Set Number to Configure= 0 Edit Comments= Press ENTER to Confirm or ESC to Cancel: All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes M m n N D N N D N N D F...
  • Page 28 Action Not Matched...Set to 'Forward' to allow the packets from other clients 3. Apply the filter set number '1' to the A filter for blocking a specific MAC address All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Source Route= No IP Mask= 0.0.0.0...
  • Page 29 Before you configure the filter, you need to know the MAC address of the client first. The MAC address can be provided by the NICs. If there is the LAN packet passing through the ZyXEL Device you can identify the uninteresting MAC address from the ZyXEL Device's LAN packet trace.
  • Page 30 Configurations From the above first trace, we know a client is trying to ping request the ZyXEL router. And from the second trace, we know the ZyXEL router will send a reply to the client accordingly. The following sample filter will utilize the 'Generic Filter Rule' to block the MAC address 1.
  • Page 31  Mask (in hexadecimal) Specify the value that the ZyXEL Device will logically qualify (logical AND) the data in the packet. Since the Length is set to 6 octets the Mask for it should be 12 hexadecimal numbers. In this case, we intent to set to 'ffffffffffff' to mask the incoming source MAC address, [00 80 c8 4c ea 63].
  • Page 32 Input Filter Sets: protocol filters= device filters= 1 Output Filter Sets: protocol filters= device filters= All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes Log= None in Menu 3.1. Please note that the but not the 'Protocol Filter'...
  • Page 33 The NETBIOS protocol is used to share a Microsoft comupter of a workgroup. For the security concern, the NetBIOS connection to a outside host is blocked by ZyXEL router as factory defaults. Users can remove the filter sets applied to menu 3.1 and menu 4.1 for activating the NetBIOS services. The details of the filter settings are described as follows.
  • Page 34 Source: IP Addr= 0.0.0.0 TCP Estab= No More= No Action Matched= Drop Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes Set # Comments ------ ----------------- _______________...
  • Page 35 Rule 3-Destination port number 138 with protocol number 6 (TCP) Menu 21.1.3 - TCP/IP Filter Rule Filter #: 1,3 Filter Type= TCP/IP Filter Rule Active= Yes All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 137 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 36 IP Protocol= 17 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 TCP Estab= N/A More= No All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 138 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 37  Rule 6-Destination port number 139 with protocol number 17 (UDP) Menu 21.1.6 - TCP/IP Filter Rule Filter #: 1,6 All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 139 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 38 Pr=17, SA=0.0.0.0, DA=0.0.0.0, DP=138 5 Y IP Pr=6, SA=0.0.0.0, DA=0.0.0.0, DP=139 6 Y IP Pr=17, SA=0.0.0.0, DA=0.0.0.0, DP=139 All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 139 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 39 Rule 2-Source port number 137, Destination port number 53 with protocol number 17 (UDP) Menu 21.2.2 - TCP/IP Filter Rule Filter #: 2,2 Filter Type= TCP/IP Filter Rule Active= Yes All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes 'Output Protocol Filter' IP Source Route= No IP Mask= 0.0.0.0...
  • Page 40 1. Apply the filter set 'NetBIOS_LAN' in the the packets from LAN Menu 3.1 - General Ethernet Setup Input Filter Sets: All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 53 Port # Comp= Equal IP Mask= 0.0.0.0...

  • Page 41: Using The Dynamic Dns (Ddns)

    IP associated with dynamic IPs. Without DDNS, we always tell the users to use the WAN IP of the ZyXEL Device to access the internal server. It is inconvenient for the users if this IP is dynamic. With DDNS supported by the ZyXEL Device, you apply a DNS name (e.g., www.zyxel.com.tw) for your server (e.g., Web server) from a DDNS server.

  • Page 42: Network Management Using Snmp

    Enter the hostname for the wildcard function that the Enable Wildcard supports. Note that Wildcard option is available only when the provider is WWW.DYNDNS.ORG. Network Management Using SNMP 1. SNMP Overview All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes DDNS server this field.
  • Page 43 TCP/IP protocol suite, it uses the UDP to exchange messages between a management Client and an Agent, residing in a network node. There are two versions of SNMP: Version 1 and Version 2. ZyXEL supports SNMPv1. Most of the changes introduced in Version 2 increase SNMP's security capabilities. SNMP encompasses three main areas: 1.
  • Page 44 The managed devices to asynchronously report certain events to NMSs use trap. 2. SNMPv1 Operations SNMP itself is a simple request/response protocol. 4 SNMPv1 operations are defined as below. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes...
  • Page 45 Specifies the type of PDU.  Request ID Associates requests with responses.  Error status Indicates an error and an error type.  Error index Associates the error with a particular object variable. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes...
  • Page 46 Variable-bindings 3. ZyXEL SNMP Implementation ZyXEL currently includes SNMP support in some ZyXEL routers. It is implemented based on the SNMPv1, so it will be able to communicate with SNMPv1 NMSs. For SNMPv1 operation, ZyXEL permits one community string so that the router can belong to only one community and allows trap messages to be sent to only one NMS manager.
  • Page 47 System has to reboot for some fatal errors. And traps with the message of the fatal code will be sent. 4. Configure the ZyXEL Device for SNMP The SNMP related settings in the ZyXEL Device are configured in menu 22, SNMP Configuration. The following steps describe a simple setup procedure for configuring all SNMP settings.
  • Page 48 Set Community 'Set-community requested from the NMS. The default is 'public'. Enter the IP address of the NMS. The ZyXEL Device will only respond to SNMP Trusted Host messages coming from this IP address. If 0.0.0.0 is entered, the ZyXEL Device will respond to all NMS managers.

  • Page 49: Using Syslog

    The default setting is not enabled. 2. Edit the file /etc/syslog.conf local1.* /var/log/zyxel.log Where /var/log/zyxel.log is the full path of the log file. 3. Restart syslogd.  CDR log(call messages) Format: All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 50 Feb 14 16:57:17 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C01 Incoming Call OK Feb 14 17:07:18 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C02 Call Terminated  Packet triggered log Format: sdcmdSyslogSend( SYSLOG_PKTTRI, SYSLOG_NOTICE, String );...
  • Page 51 Src: Source Address Dst: Destination Address prot: Protocol (TCP,UDP,ICMP) spo: Source port dpo: Destination port Example: Jul 19 14:44:09 192.168.1.1 ZyXEL Communications Corp.: IP[Src=202.132.154.1 Dst=192.168.1.33 UDP spo=0035 dpo=05d4]}S03>R01mF Jul 19 14:44:13 192.168.1.1 ZyXEL Communications Corp.: IP[Src=192.168.1.33 Dst=202.132.154.1 ICMP]}S03>R01mF  PPP Log Format: sdcmdSyslogSend( SYSLOG_PPPLOG, SYSLOG_NOTICE, String );...

  • Page 52: Using Ip Alias

    What is IP Alias? In a typical environment, a LAN router is required to connect two local networks. The ZyXEL Device can connect three local networks to the ISP or a remote node, we call this function as 'IP Alias'. In this case, an internal router is not required.
  • Page 53 Two new protocol filter interfaces in menu 3.2.1 allow you to accept or deny LAN packets from/to the IP alias 1 and IP alias 2 go through the ZyXEL Device. The filter set in menu 3.1 is used for main network configured in menu 3.2.
  • Page 54 Edit IP Alias Toggle to 'Yes' to enter menu 3.2.1 for setting up the second and third networks. 2. Edit the second and third networks in menu 3.2.1 by configuring the ZyXEL Device's second and third LAN IP addresses. IP Alias 1=...
  • Page 55 Time Service in ZyXEL Device There is no RTC (Real-Time Clock) chip so the ZyXEL Device should launch a mechanism to get current time and date from external server in boot time. Time service is implemented by the Daytime protocol(RFC-867), Time protocol(RFC-868), and NTP protocol(RFC-1305).

  • Page 56: Using Ip Multicast

    At start up, the ZyXEL Device queries all directly connected networks to gather group membership. After that, the ZyXEL Device updates the information by periodic queries. The ZyXEL Device implementation of IGMP is also compatible with version 1.
  • Page 57 IP Address= N/A DHCP Server Address= N/A Press ENTER to Confirm or ESC to Cancel: Enable IGMP in ZyXEL Device's remote node in menu 11.3: Menu 11.3 - Remote Node Network Layer Options IP Address Assignment= Dynamic Rem IP Addr= N/A...

  • Page 58: Using Traffic Redirect Feature

    How to deploy backup gateway? You can deploy the backup gateway on the WAN or LAN of ZyXEL Device. However, if you would like to deploy the backup gateway on the WAN of ZyXEL Device, please make sure that your ZyXEL Device has a static WAN IP address at first.
  • Page 59 Traffic Redirect on LAN port  Traffic Redirect Setup Configure parameters that determine when The ZyXEL Device will forward WAN traffic to the backup gateway using SMT Menu 11.6-Traffic Redirect Setup. Menu 11.1 - Remote Node Profile Menu 11.6 - Traffic Redirect Setup...
  • Page 60 The ZyXEL Device to check it's WAN connectivity periodically. If you leave this field Address as 0.0.0.0, The ZyXEL Device will check it's default gateway IP address instead. Specify the number of times your ZyXEL Device may attempt and fail to connect to Fail Tolerance Internet before triggering traffic redirect connection.

  • Page 61: Using Universal Plug N Play (Upnp)

    Control points: Control points can manipulate network devices When you add a new control point (in this case, a laptop) to a network, the device may ask the network to find UPnP-enabled devices. These devices respond with their URLs and device descriptions. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes...
  • Page 62 2. Using UPnP in ZyXEL devices In this example, we will introduce how to enable UPnP function in ZyXEL devices. Currently, Microsoft MSN is the most popular application exploiting UPnP, so we take Microsoft MSN application as an example in this support note.
  • Page 63 PC1 is behind PPPoE dial-up router which supports UPnP. Since the router supports UPnP, we don't need to setup NAT mapping for PC1. As long as we enable UPnP function on the router, PC1 will assign the mapping to the router dynamically. Note that since PC1 must support UPnP, we presume that it's OS is Microsoft WinME or WinXP.
  • Page 64 P2302RL-P1 Support Notes 2. After getting IP address, you can go to open MSN application on PC and sign in MSN server. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 65 P2302RL-P1 Support Notes 3. Start a Video conversation with one online user. 4. On the opposite side, your partner selects Accept to accept your conversation request. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 66 P2302RL-P1 Support Notes 5. Finally, your video conversation is achieved. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 67: Voip Application Notes

    SIP handles telephone calls and can interface with traditional circuit-switched telephone networks. The ZyXEL Device can hold up to two SIP account simultaneously please follow the below instruction to configure the SIP account properly. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 68 With the account information your ITSP provided now you may start. Step 1. Open the web browser from your workstation to connect to the ZyXEL Device by entering the Management IP address of the ZyXEL Device (LAN IP address). The default management IP of The ZyXEL Device is 192.168.1.1.
  • Page 69 P2302RL-P1 Support Notes Step 7. Associate each phone port with SIP account(s) for both outgoing call and incoming call. The ZyXEL Device allows you to associate either one or both phone port to single SIP account. Base on SIP account, user can decide which phone(s) should ring when an incoming call arrives.
  • Page 70 Enter your SIP number in this field. You can use up to 31 ASCII characters. SIP Local Port Use this field to configure the ZyXEL Device’s listening port for SIP. Leave this field set to the default if you were not given a local port number for SIP.

  • Page 71: Advanced Voice Settings Configuration

    VoIP calls. Clear this check box to show identification information when you make VoIP calls. Phone 1 and Phone 2 correspond to the ZyXEL Device’s physical PHONE Apply to 1 and 2 ports, respectively. Select whether you want to receive calls for this SIP account on Phone 1, Phone 2 or both.
  • Page 72 Each field is described in the following table. Label Description SIP Account You can configure the ZyXEL Device to use multiple SIP accounts. Select one to configure its settings on the ZyXEL Device. SIP Server Settings URL Type Select whether or not to include the SIP service domain name when the ZyXEL Device sends the SIP number.
  • Page 73 SIP register server might have a different expiration.) Register Re-send Enter the number of seconds the ZyXEL Device waits before it tries again to Timer register the SIP account, if the first try failed or if there is no response.
  • Page 74 This field is disabled if Secondary Compression Type is None. Select the ZyXEL Device’s third choice for voice coder/decoder. Select Compression None if you only want the ZyXEL Device to accept the first or second Type choice. Control how the ZyXEL Device handles the tones that your telephone makes when you push its buttons.
  • Page 75 NAT router and eliminates the need for STUN or a SIP ALG. Turn off any SIP ALG on a NAT router in front of the ZyXEL Device to keep it from retranslating the IP address (since this is already handled by the outbound proxy server).
  • Page 76 Click this to return to the SIP Settings screen without saving your changes. Apply Click this to save your changes and to apply them to the ZyXEL Device. Click this to set every field in this screen to its last-saved value.

  • Page 77: Voice Qos

    Voice VLAN ID Select this if the ZyXEL Device has to be a member of a VLAN to communicate with the SIP server. Ask your network administrator, if you are not sure. Enter the VLAN ID provided by your network administrator in the field on the right.

  • Page 78: Phone Port Settings

    To configure the phone port setting, please follow the below steps: Step 1. Open the web browser on your workstation and connect to the ZyXEL device by entering the management IP address of the ZyXEL device. The default management IP of the ZyXEL device is 192.168.1.1.

  • Page 79: Common Phone

    Click this to set every field in this screen to its last-saved value. Common Phone You can use the pound key (#) to tell the ZyXEL Device to make the phone call immediately, instead of waiting the number of seconds you selected in the dialing interval.

  • Page 80: Country Code

    Click this to set every field in this screen to its last-saved value. Country Code Use this screen to maintain settings that often depend on which region of the world the ZyXEL device is in. To access this screen, click VoIP > Phone > Region.

  • Page 81: Call Forwarding

    Region Select the place in which the ZyXEL Device is located. Do not select Default. Settings Select the mode for supplementary phone services (call hold, call waiting, call Call Service transfer and three-way conference calls) that your VoIP service provider Mode supports.Europe Type - use supplementary phone services in European...
  • Page 82 No Answer Forward to Number Enable this feature to have the Prestige forward the incoming calls to the number that you configure whenever you do not answer the call after a specific time period. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 83 Advanced Setup section. Setup Unconditional Select this if you want the ZyXEL Device to forward all incoming calls to the specified phone number, regardless of other rules in the Forward to Forward Number section. Specify the phone number in the field on the right.

  • Page 84: Call Hold

    Number to the Forward to Number when your SIP account already has a call connected. Condition No Answer - The ZyXEL Device forwards any calls from the Incoming Call Number to the Forward to Number when the call is unanswered. (See No Answer Waiting Time.) Block - The ZyXEL Device rejects calls from the Incoming Call Number.

  • Page 85: Call Waiting

    Below call flow graphs could help you better understand the call waiting working mechanism. Scenario 1: If A presses flash key + 0, A will reject C. Scenario 2: If A presses flash key + 1, A will disconnect B and answer C. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 86: Three Way Conference

    Scenario 3: If A presses flash key + 2, A will put B on hold and answer C. Three Way Conference Three Way Conference function that makes it possible to set up a conference call with three subscribers being all able to participate at the same time. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 87 Step -4. Hang up the phone to drop the connection. Step -5. If you want to separate the activated three-way conference into two individual connections (one is on-line, the other is on hold), press the flash key and press “2＂. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 88: Call Transfer

    Three kinds of call transfer service available: Blind Transfer Consult On - Hold Transfer Attendant Transfer Application scenario 1: Blind Transfer A dials to B B off hooks A and B start conversation All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 89 A and B conversation If user A wants to communicate with user C for a while, then drop the connection to let user B and user C keep communicating, user A could choose Consult Transfer. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 90 If user A wants to communicate with user C for a while, then drop the connection to let user B and user C keep communicating, user A could also choose Attendant Transfer. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 91: Internal Call

    Enable Message Waiting Indication (MWI) enables your phone to give you a message–waiting (beeping) dial All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 92: Music On Hold

    IP address in SDP to inform there is no need to send RTP out any more (RFC2543) or change the attribute field in SDP to recvonly (RFC3261). Phone A generates pre-recorded music from IVR to phone B directly. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 93: Early Media

    Early media allows the Caller to listen to some music being played from the remote side (Can be from the media server or from the callee) instead of a locally generated ringback tone before the callee answers the phone. Early media call flow: All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 94: Call Park / Call Pickup

    When you park the call, you enter a number of your choice (Up to eight digits), which you must enter again when you pick up the call. If you do not enter the correct number, you cannot pickup the call. This means that All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 95 To Call Park the call please follow the below steps: Step 1: User A Press *97# + park number (5000) to park the call Step 2: Then A hang up the phone All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 96: Do Not Disturb (Dnd)

    How to configure DND on phone keypad? *95# Enable Do Not Disturb #95# Disable Do not Disturb *95#SIP Number*Active Timer# All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 97: Phone Book Speed Dial

    Phone book Speed dial The ZyXEL Device allows you to configure up to 10 SIP numbers in the phone book for speed dial. To configure phone book for speed dial, please follow the below steps: Step 1.
  • Page 98 Speed Dial This section of the screen displays the currently saved speed dial entries. Phone Book You can configure up to 10 entries and use them to make calls. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes...

  • Page 99: Pstn Lifeline Application Notes

    On the following section, it tells you how to configure lifeline under the ZyXEL Device WEB GUI. Lifeline configuration To configure lifeline in The ZyXEL Device, click on VoIP -> PSTN Line to display the following screen. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes...

  • Page 100: Relay To Pstn

    The Relay to PSTN field can be found under PSTN configuration WEB GUI in Relay to PSTN section. This field is used to specify phone numbers to which the ZyXEL Device will always send calls through the regular PSTN phone service without pushing prefix. In other words, numbers which specify on this field do not need to dial prefix number to be dialed out.
  • Page 101 VoIP call though The ZyXEL Device’s 2 pots port, the following figure shows you how to connect your phone and DSL service. 1. Connect the Ethernet cable to the WAN Ethernet port and connect RJ-11 to PSTN Lifeline port.

  • Page 102: Zynos Faq

    The Web configurator, a user friendly configuration interface via user's web browser, which can be access by typing in the LAN IP address of the The ZyXEL Device in user’s web browser. To access the ZyXEL Device's web configurator via web browser, the configuration PC must be in the same IP segment of The ZyXEL Device and The ZyXEL Device must be reachable to the configuration station.

  • Page 103: How Do I Upgrade/Backup The Zynos Firmware By Using Ftp Client Program Via Lan

    LAN. The procedure for uploading ZyNOS via FTP is as follows. a. To upgrade firmware, use FTP client program to put firmware in file 'ras' in the ZyXEL Device. After data transfer is finished, the ZyXEL Device will program the upgraded firmware into FLASH ROM and reboot itself.

  • Page 104: How Do I Backup/Restore Configurations By Using Ftp Client Program Via Lan

    How do I backup/restore configurations by using FTP client program via LAN? a. Use the FTP client program in your PC (such as cuteftp, wsftp client) to login to your ZyXEL Device. b. To backup the configurations, use FTP client program to get file 'rom-0' from the ZyXEL Device.

  • Page 105: What Is The Difference Between Nat And Sua

    The design goal of ZyXEL's SUA is to minimize the Internet access cost in a small office environment by using a single IP address to represent the multiple hosts inside. It does more than IP address translation, so that multiple hosts on the LAN can access the Internet at the same time.

  • Page 106: Product Faq

    The ZyXEL Device is designed to be compatible with cable and ADSL modems. Most external Cable and ADSL modems use an Ethernet port to connect to your computer so the ZyXEL Device is placed in the line between the computer and the External modem. As long as your Internet Access device has an Ethernet port, you can use the ZyXEL Device.

  • Page 107: Does The Zyxel Device Support Pppoe

    Internet when you turn on your computer, you probably are not. You can also check your ISP or the information sheet given by the ISP. Please choose PPPoE as the encapsulation type in the ZyXEL Device if the ISP uses PPPoE.

  • Page 108: What Can We Do With The Zyxel Device

    Browse the World Wide Web (WWW), send and receive individual e-mail, and download software. These are just a few of many benefits you can enjoy when you put the whole office on-line with the ZyXEL Device Internet Access Sharing Router.

  • Page 109: Is It Possible To Access A Server Running Behind Sua From The Outside Internet? If Possible, How

    Yes, it is possible because The ZyXEL Device delivers the packet to the local server by looking up to a SUA server table. Therefore, to make a local server accessible to the outside users, the port number and the inside IP...

  • Page 110: How Can I Upload Data To Outside Internet Over The One-Way Cable

    A workaround is to use an alternate path for your upstream path, such as a dialup connection to an Internet service provider. So, if you can find another way to get your upstream packets to the Internet you will still be able to receive downstream packets via the ZyXEL Device. How fast can the data go? The speed of the cable modem is only one part of the equation.

  • Page 111: My Zyxel Device Can Not Get An Ip Address From The Isp To Connect To The Internet, What Can I Do

    IP is assigned by the ISP. The ZyXEL Device supports to clone the MAC from the first PC the ISP installed to be its WAN MAC. To clone the MAC from the PC you need to enter that PC's IP in menu 2. Once the MAC is received by the ZyXEL Device, the WAN MAC in menu 24.1 will be updated and used for the ISP's authentication.
  • Page 112 When first installing, the ISP's tech people configure the host name as the 'Computer Name' of the PC in the 'Networking' settings. When the ZyXEL Device is attached to the cable modem to connect to the ISP, we should configure this host name in the ZyXEL Device's system (menu 1).

  • Page 113: What Is Bootp/Dhcp

    WAN IP of the 312. When the ISP assigns the ZyXEL Device a new IP, the ZyXEL Device updates this IP to DDNS server so that the server can update its IP-to-DNS entry. Once the IP-to-DNS table in the DDNS server is updated, the DNS name for your web server (i.e., www.zyxel.com.tw) is still usable.

  • Page 114: When Do I Need Ddns Service

    DDNS service. The DDNS server allows to alias a dynamic IP address to a static hostname. Whenever the ISP assigns you a new IP, the ZyXEL Device sends this IP to the DDNS server for its updates.

  • Page 115: Voip Faq

    LAN IP of this server in Menu 15. Thus SUA is able to forward the incoming packets to the requested service behind SUA and the outside users access the server using the ZyXEL Device's WAN IP address.

  • Page 116: What Advantage Does Voice Over Ip Can Provide

    Codec is a algorithm which converts analog signal into digital signal and vice versa. There are three main type of waveform codec, source codec, and hybrid codec. Each consume different amount of bandwidth and provide different voice quality level. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 117: What Is The Relation Of Codec And Voip

    But in voice aspect the higher quality the better. What codec does the ZyXEL Device support? The ZyXEL Device supports the following commonly used codec.  G.729 voice codec  G.711u-law voice codec ...

  • Page 118: I Can Register But Can Not Establish A Call

    I can register but can not establish a call? If you can register to server but can not make a call very likely there is NAT router or firewall before it which is blocking it. We do not suggest to have an NAT router before it as it may cause many unexpected problem.

  • Page 119: I Suspect There Is A Hardware Problem With My Zyxel Device What Should I Do

    Unable to Get WAN IP from ISP My ZyXEL Device can not get an IP address from the ISP to connect to the Internet, what can I Currently, there are various ways that ISPs control their users. That is, the WAN IP is provided only when the user is checked as an authorized user.
  • Page 120 24.1. In case the ISP does not allow you to use a new MAC, the ZyXEL Device can clone the MAC from the first PC you installed as the WAN MAC and send it to the ISP. To clone the MAC from the PC you need to enter that PC's IP in menu 2.
  • Page 121 Service) and RR-Manager authentications. You must configure the correct 'Service Type', username and password for your ISP in menu 4. ISP's Name= MyISP Encapsulation= Ethernet Service Type= RR-Toshiba All contents Copyright  2007 ZyXEL Communications Corporation. Menu 4 - Internet Access Setup P2302RL-P1 Support Notes...

  • Page 122: Using Embedded Packet Trace

    Using Embedded Packet Trace Embedded Packet Trace The ZyXEL Device packet trace records and analyzes packets running on LAN and WAN interfaces. It is designed for users with technical backgrounds who are interested in the details of the packet flow on LAN or All contents Copyright ...
  • Page 123 WAN end of the ZyXEL Device. It is also very helpful for diagnostics if you have compatibility problems with your ISP or if you want to know the details of a packet for configuring a filter rule. The format of the display is as following: Packet: 11880.160 ENET0-R[0062] TCP 192.168.1.2:1108->192.31.7.130:80...
  • Page 124 Idetification Flags Fragment Offset Time to Live Protocol Header Checksum Source IP Destination IP All contents Copyright  2007 ZyXEL Communications Corporation. Time: 12089.790 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0030 (48)
  • Page 125 Total Length Idetification Flags Fragment Offset Time to Live Protocol = 0x06 (TCP) All contents Copyright  2007 ZyXEL Communications Corporation. = 0x045C (1116) = 0x0050 (80) = 0x00BD15A7 (12391847) = 0x00000000 (0) = 28 = 0x02 (...S.) = 0x2000 (8192)
  • Page 126 Network Type IP Header: IP Version Header Length Type of Service Total Length Idetification All contents Copyright  2007 ZyXEL Communications Corporation. = 0xAC8C (44172) = 0xC01F0782 (192.31.7.130) = 0xC0A80102 (192.168.1.2) = 0x0050 (80) = 0x045C (1116) = 0x4AD1B57F (1255257471)
  • Page 127 1.2 Enable to capture the WAN packet by entering: 1.3 Enable the trace log by entering: 1.4 Display the brief trace online by entering: 1.5 Display the detailed trace online by entering: All contents Copyright  2007 ZyXEL Communications Corporation. = 0x02 = 0x00 = 0x80 (128)
  • Page 128 Total Length Idetification Flags Fragment Offset Time to Live Protocol Header Checksum Source IP All contents Copyright  2007 ZyXEL Communications Corporation. Time: 12387.260 sec = 00A0C5921312 = 00A0C5012345 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x048B (1163)
  • Page 129 Destination MAC Addr Source MAC Addr Network Type IP Header: IP Version Header Length Type of Service All contents Copyright  2007 ZyXEL Communications Corporation. = 0xCA849B61 (202.132.155.97) = 0x0050 (80) = 0x281E (10270) = 0xD3E95985 (3555285381) = 0x00C18F63 (12685155) = 20 = 0x19 (.AP..F)
  • Page 130 Frame Type: TCP 202.132.155.97:10270->192.31.7.130:80 Ethernet Header: Destination MAC Addr Source MAC Addr Network Type IP Header: IP Version All contents Copyright  2007 ZyXEL Communications Corporation. = 0x0028 (40) = 0x7A0C (31244) = 0x02 = 0x00 = 0x7F (127) = 0x06 (TCP) = 0x543C (21564) = 0xCA849B61 (202.132.155.97)
  • Page 131 0020: 07 82 28 1E 00 50 00 C1-8F 63 D3 E9 5D E9 50 11 ..(..P...c..].P. 0030: 1D D5 7A 11 00 00 Prestige> Offline Trace 1. Trace LAN packet 2. Trace WAN packet All contents Copyright  2007 ZyXEL Communications Corporation. = 20 = 0x00 (0) = 0x0028 (40) = 0x7B0C (31500) = 0x02...
  • Page 132 1.2 Enable to capture the LAN packet by entering: 1.3 Enable the trace log by entering: 1.4 Wait for packet passing through the ZyXEL Device over LAN 1.5 Disable the trace log by entering: 1.6 Display the trace briefly by entering: 1.7 Display specific packets by using:...
  • Page 133 0020: 01 02 00 50 04 4F D9 1B-18 26 00 AA 40 5F 60 12 ...P.O...&..@_`. 0030: FA F0 DC EF 00 00 02 04-05 B4 Prestige> 2. Trace WAN packet All contents Copyright  2007 ZyXEL Communications Corporation. = 0x0800 (TCP/IP) = 20 = 0x00 (0)
  • Page 134 1.2 Enable to capture the WAN packet by entering: 1.3 Enable the trace log by entering: 1.4 Wait for packet passing through ZyXEL Device over WAN 1.5 Disable the trace log by entering: 1.6 Display the trace briefly by entering: 1.7 Display specific packets by using:...
  • Page 135 0050: 0A 44 61 74 65 3A 20 57-65 64 2C 20 30 37 20 4A .Date: Wed, 07 J ---<0004>---------------------------------------------------------------- LAN Frame: ENET1-XMIT Size: 411/ 96 Frame Type: TCP 202.132.155.97:10278->204.217.0.2:80 All contents Copyright  2007 ZyXEL Communications Corporation. = 0x00E5 (229) = 0xE93B (59707) = 0x02 = 0x00...
  • Page 136 0020: 6F 66 74 69 6D 65 73 2E-67 69 RAW DATA: 0000: 00 A0 C5 59 12 84 00 A0-C5 92 13 12 08 00 45 00 ...Y...E. All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes oftimes.gi...

  • Page 137: Debug Pppoe Connection

    1 (dial remote node 1) 5. After all, if the ZyXEL Device crashes and you can do nothing, please send the above log back to 6. If the ZyXEL Device crashes and you are able to enter commands, please type 'atds' in debug mode to dump the log and send the log to us.
  • Page 138 1 type 1 code x07 sessId x0000 len 274(x0112) poeCtrlI/C: pkt len 274 poeGetTags() service-name service-name telstra service-name bpa service-name iprimus service-name pacificinternet service-name integrationisp service-name bpa-dev service-name bpa-sif service-name telstrarna service-name gpmsystems service-name cmux service-name launceston-broadband All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 139 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n e5bdc0c0: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes...
  • Page 140 LAN or WAN end of ZyXEL Device. It is also very helpful for diagnostics if you have compatibility problems with your ISP or if you want to know the details of a packet for configuring a filter rule.
  • Page 141 11880.160 ENET0-R[0062] TCP 192.168.1.2:1108->192.31.7.130:80 11883.100 ENET0-R[0062] TCP 192.168.1.2:1108->192.31.7.130:80 11883.330 ENET0-T[0058] TCP 192.31.7.130:80->192.168.1.2:1108 11883.340 ENET0-R[0060] TCP 192.168.1.2:1108->192.31.7.130:80 All contents Copyright  2007 ZyXEL Communications Corporation. P2302RL-P1 Support Notes sys trcp channel mpoa00 none sys trcp channel enet0 bothway sys trcp sw on &...
  • Page 142 Destination IP TCP Header: Source Port Destination Port Sequence Number Ack Number Header Length All contents Copyright  2007 ZyXEL Communications Corporation. Time: 12089.790 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0030 (48)
  • Page 143 Protocol = 0x06 (TCP) Header Checksum Source IP Destination IP TCP Header: Source Port All contents Copyright  2007 ZyXEL Communications Corporation. = 0x02 (...S.) = 0x2004 (8192) = 0xBEC3 (48835) = 0x0000 (0) Time: 12090.020 sec = 0080C84CEA63 = 00A0C5921311...
  • Page 144 Idetification Flags Fragment Offset Time to Live Protocol Header Checksum Source IP All contents Copyright  2007 ZyXEL Communications Corporation. = 0x045C (1116) = 0x4AD1B57F (1255257471) = 0x00BD15A8 (12391848) = 24 = 0x12 (.A..S.) = 0xFAF0 (2602HW40) = 0xF877 (63607) = 0x0000 (0) ...w...
  • Page 145 All contents Copyright  2007 ZyXEL Communications Corporation. = 0xC01F0782 (192.31.7.130) = 0x045C (1116) = 0x0050 (80) = 0x00BD15A8 (12391848)
  • Page 146 Destination Port Sequence Number Ack Number Header Length Flags Window Size Checksum Urgent Ptr All contents Copyright  2007 ZyXEL Communications Corporation. Time: 12387.260 sec = 00A0C5921312 = 00A0C5012345 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x048B (1163)
  • Page 147 1.2 Enable the capture of the LAN packet by entering: 1.3 Enable the trace log by entering: 1.4 Wait for packet passing through the ZyXEL Device over LAN 1.5 Disable the trace log by entering: 1.6 Display the trace briefly by entering: 1.7 Display specific packets by using:...

  • Page 148: Cli Command List

    <from_index> <to_index> 1.7 Display specific packets by using: CLI Command List The latest CI command list is available in release notes of every ZyXEL firmware release. Please go to ZyXEL public WEB site http://www.zyxel.com/support/download.php to download firmware package (*.zip), you should unzip the package to get the release note in PDF format.

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