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ZyXEL Communications P-2302R-P1C Support Notes

Voip station gateway
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P-2302R-P1C
VoIP Station Gateway
Support Notes
Version 3.60
Oct. 2007

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Summary of Contents for ZyXEL Communications P-2302R-P1C

  • Page 1 P-2302R-P1C VoIP Station Gateway Support Notes Version 3.60 Oct. 2007...

  • Page 2: Table Of Contents

    Music on hold ... 92 Early Media ... 93 Call Park / Call Pickup ... 94 Phone book Speed dial ... 96 FAQ ... 99 ZyNOS FAQ ...99 What is ZyNOS? ... 99 All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 3 What is the difference between the 'Standard' and 'RoadRunner' service? 106 Is it possible to access a server running behind SUA from the outside Internet? If possible, how? ... 106 What DHCP capability does the ZyXEL Device support? ... 106 All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 4 I can make a call but the voice only goes one way not in both ways? ... 115 I can receive a call but the voice only goes one way not bothway? ... 115 All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 5 I do? ... 116 Trouble Shooting ... 116 Unable to Get WAN IP from ISP ... 116 Using Embedded Packet Trace ... 119 Debug PPPoE Connection ...134 CLI Command List ... 145 All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 6: Application Notes

    2. DHCP server enabled with IP pool starting from 192.168.1.33 3. Default SMT menu password = 1234  Setting up the PC (Windows OS) 1. Ethernet connection All PCs must have an Ethernet adapter card installed. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 7 ZyXEL Device is powered on before answering Yes to the prompt. Repeat the above steps for each Windows PC on your network.  Setting up the ZyXEL Device All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes window, click button.
  • Page 8 ZyXEL Device. The default LAN IP of the ZyXEL Device is 192.168.1.1. See the example below. Note that you can either use http://192.168.1.1 https://192.168.1.1 2. Login first The default password is the default SMT password, '1234'. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 9 P2302R-P1C Support Notes 3. Configure the ZyXEL Device for Internet access by using WIZARD SETUP All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 10 The Web screen shown below takes PPPoE as the example. Select “Dynamic＂ if the ISP provides the IP dynamically, otherwise select “Use Fixed IP address＂ and enter the static IP given by ISP in the box following“MY WAN IP Address＂field. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 11: Setup The The Zyxel Device As A Dhcp Relay

    DHCP relay function. When it is configured as DHCP server, it assigns the IP addresses to the LAN clients. When it is configured as DHCP relay, it is responsible for forwarding the requests and responses negotiating between the DHCP clients and the server. See figure 1. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 12 Third DNS Server= N/A IP Address= N/A DHCP Server Address= 192.168.1.2 Press ENTER to Confirm or ESC to Cancel: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes TCP/IP Setup: IP Address= 192.168.1.1 IP Subnet Mask= 255.255.255.0 RIP Direction= Both...

  • Page 13: Configure An Internal Server Behind Sua

    'Menu 15.2.1', Multiple Server Configuration. The outside users can access the local server using WAN IP the ZyXEL Device's  For example (Configuring an internal Web server for outside access) : All contents Copyright  2007 ZyXEL Communications Corporation. address which can be obtained from menu 24.1. P2302R-P1C Support Notes...

  • Page 14: Configure A Pptp Server Behind Sua

    PPTP is a tunneling protocol defined by the PPTP forum that allows PPP packets to be encapsulated within Internet Protocol (IP) packets and forwarded over any IP network, including the Internet itself. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 15 This application note explains how to establish a PPTP connection with a remote private network in the ZyXEL Device SUA case. In ZyNOS, all PPTP packets can be forwarded to the internal PPTP Server (WinNT server) All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 16 Set the Internet gateway to the router that is connecting to ISP ZyXEL router setup  Before making a VPN connection from Win9x to WinNT server, you need to connect ZyXEL router to your ISP first. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 17 Internet IP address that the ISP assigns to ZyXEL router in SUA mode and enter this IP address in the VPN dial-up dialog box. You can check this Internet IP address from PNC Monitor or SMT Menu All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 18: About Filter & Filter Examples

    With each filter set having up to six rules, you can have a maximum of 24 rules active for a single port. The following diagram illustrates the logic flow when executing a filter rule. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 19 The Generic filter rules belong to the device category; they act on the raw data from/to LAN and WAN. The IP and IPX filter rules belong to the protocol category; they act on the IP and IPX packets. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 20 'Protocol and device filter rules cannot be active together' IPX) filter rule in a filter set that has already had one or more active Generic filter rules. You will receive the All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes filter rules are in different filter sets.
  • Page 21 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 0 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 TCP Estab= N/A All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Log= None IP Source Route= No IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None IP Mask= 0.0.0.0...
  • Page 22 Rem Node Name= LAN Active= Yes Encapsulation= PPP Incoming: Rem Login= test Rem Password= ******** All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Log= None Route= IP Bridge= No Edit PPP Options= No Rem IP Addr= ?
  • Page 23  Configuration Before configuring a filter, you need to know the following information: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Session Options: Edit Filter Sets= Yes protocol filters field.
  • Page 24 _______________ _______________ _______________ _______________ Enter Filter Set Number to Configure= 1 Edit Comments= Press ENTER to Confirm or ESC to Cancel: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Filter Set # Comments ------ ----------------- _______________ _______________...
  • Page 25 Filter #: 1,2 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 Destination: IP Addr= 0.0.0.0 All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 80 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 26 Action Not Matched= Forward Press ENTER to Confirm or ESC to Cancel: 5. After the three rules are completed, you will see the rule summary in Menu 21. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Mask= 0.0.0.0...
  • Page 27 _______________ _______________ Enter Filter Set Number to Configure= 0 Edit Comments= Press ENTER to Confirm or ESC to Cancel: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes M m n N D N N D N N D F...
  • Page 28 Action Not Matched...Set to 'Forward' to allow the packets from other clients 3. Apply the filter set number '1' to the A filter for blocking a specific MAC address All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Source Route= No IP Mask= 0.0.0.0...
  • Page 29 The detailed format of the Ethernet Version II: + Ethernet Version II - Address: 00-80-C8-4C-EA-63 (Source MAC) (Destination MAC) - Ethernet II Protocol Type: IP All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes 08 00 45 00 ----> 00-A0-C5-23-45...
  • Page 30 0040: 77 61 62 63 64 65 66 67 68 69 2. We are now ready to configure the 'Generic Filter Rule' as below. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes [00 80 c8 4c ea 63].
  • Page 31 Specify the MAC address the masked packet. If the result from the masked packet matches the 'Value', then the packet is considered matched. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Log= None [00 80 c8 4c ea 63]...
  • Page 32 Input Filter Sets: protocol filters= device filters= 1 Output Filter Sets: protocol filters= device filters= All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Log= None in Menu 3.1. Please note that the but not the 'Protocol Filter'...
  • Page 33 (UDP) Before starting to set the filter rules, please enter a name for each filter set in the 'Comments' field first. Menu 21 - Filter Set Configuration Filter All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Filter...
  • Page 34 Source: IP Addr= 0.0.0.0 TCP Estab= No More= No Action Matched= Drop Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Set # Comments ------ ----------------- _______________...
  • Page 35 Rule 3-Destination port number 138 with protocol number 6 (TCP) Menu 21.1.3 - TCP/IP Filter Rule Filter #: 1,3 Filter Type= TCP/IP Filter Rule Active= Yes All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 137 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 36 IP Protocol= 17 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 TCP Estab= N/A More= No All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 138 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 37  Rule 6-Destination port number 139 with protocol number 17 (UDP) Menu 21.1.6 - TCP/IP Filter Rule Filter #: 1,6 All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 139 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 38 Pr=17, SA=0.0.0.0, DA=0.0.0.0, DP=138 5 Y IP Pr=6, SA=0.0.0.0, DA=0.0.0.0, DP=139 6 Y IP Pr=17, SA=0.0.0.0, DA=0.0.0.0, DP=139 All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 139 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 39 Rule 2-Source port number 137, Destination port number 53 with protocol number 17 (UDP) Menu 21.2.2 - TCP/IP Filter Rule Filter #: 2,2 Filter Type= TCP/IP Filter Rule Active= Yes All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes 'Output Protocol Filter' IP Source Route= No IP Mask= 0.0.0.0...
  • Page 40 1. Apply the filter set 'NetBIOS_LAN' in the the packets from LAN Menu 3.1 - General Ethernet Setup Input Filter Sets: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 53 Port # Comp= Equal IP Mask= 0.0.0.0...

  • Page 41: Using The Dynamic Dns (Ddns)

    IP to the DDNS server.  Visit 'Dynamic DNS' in the 'Maintenance>System' in the WEB GUI to configure the settings. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes WWW.DYNDNS.ORG WWW.DYNDNS.ORG...

  • Page 42: Network Management Using Snmp

    Enter the hostname for the wildcard function that the Enable Wildcard supports. Note that Wildcard option is available only when the provider is WWW.DYNDNS.ORG. Network Management Using SNMP 1. SNMP Overview All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes DDNS server this field.
  • Page 43 6. Reads Read is used to monitor the managed devices, NMSs read variables that are maintained by the devices. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes (SNMP) is an applications-layer protocol used to exchange the Management Information Base (MIB).
  • Page 44 The managed devices to asynchronously report certain events to NMSs use trap. 2. SNMPv1 Operations SNMP itself is a simple request/response protocol. 4 SNMPv1 operations are defined as below. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 45 Specifies the type of PDU.  Request ID Associates requests with responses.  Error status Indicates an error and an error type.  Error index Associates the error with a particular object variable. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 46 In some cases (download new files, CI command "sys reboot", ...), reboot is done intentionally. And traps with the message "System reboot by user !" will be sent. All contents Copyright  2007 ZyXEL Communications Corporation. Associates particular object with their value.
  • Page 47 4. Configure the ZyXEL Device for SNMP The SNMP related settings in the ZyXEL Device are configured in menu 22, SNMP Configuration. The following steps describe a simple setup procedure for configuring all SNMP settings. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 48 Enter the IP address of the NMS that you wish to send the traps to. If 0.0.0.0 is Trap Destination entered, the ZyXEL Device will not send trap any NMS manager. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 49: Using Syslog

    Where /var/log/zyxel.log is the full path of the log file. 3. Restart syslogd.  CDR log(call messages) Format: All contents Copyright  2007 ZyXEL Communications Corporation. argument. by adding the following line at the end of the P2302R-P1C Support Notes /etc/syslog.conf...
  • Page 50 Feb 14 16:57:17 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C01 Incoming Call OK Feb 14 17:07:18 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C02 Call Terminated  Packet triggered log Format: sdcmdSyslogSend( SYSLOG_PKTTRI, SYSLOG_NOTICE, String );...
  • Page 51 Src: Source Address Dst: Destination Address prot: Protocol (TCP,UDP,ICMP) spo: Source port dpo: Destination port Example: Jul 19 14:44:09 192.168.1.1 ZyXEL Communications Corp.: IP[Src=202.132.154.1 Dst=192.168.1.33 UDP spo=0035 dpo=05d4]}S03>R01mF Jul 19 14:44:13 192.168.1.1 ZyXEL Communications Corp.: IP[Src=192.168.1.33 Dst=202.132.154.1 ICMP]}S03>R01mF  PPP Log Format: sdcmdSyslogSend( SYSLOG_PPPLOG, SYSLOG_NOTICE, String );...

  • Page 52: Using Ip Alias

    P2302R-P1C Support Notes Jul 19 11:43:51 192.168.1.1 ZyXEL Communications Corp.: ppp:CCP Opening Jul 19 11:43:55 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Opening Jul 19 11:44:00 192.168.1.1 ZyXEL Communications Corp.: ppp:LCP Closing Jul 19 11:44:05 192.168.1.1 ZyXEL Communications Corp.: ppp:IPCP Closing Jul 19 11:44:09 192.168.1.1 ZyXEL Communications Corp.: ppp:CCP Closing Jul 19 11:44:14 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Closing...
  • Page 53 If the ZyXEL Device's DHCP is also enabled, the IP pool for the clients can be any of the three networks. Copyright (c) 1994 - 2004 ZyXEL Communications Corp. ras> ip ro st Dest FF Len Interface Gateway 192.168.3.0 00 24 enif0:1 192.168.2.0...
  • Page 54 Toggle to 'Yes' and enter the third LAN IP address for the ZyXEL Device. This will IP Alias 2 create the third route in the enif0:1 interface. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Menu 3.2.1 - IP Alias Setup 192.168.2.1...
  • Page 55 Time protocol(RFC-868), and NTP protocol(RFC-1305). You have to assign an IP address of a time server and then, the ZyXEL Device will get the date, time, and time-zone information from this server. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 56: Using Ip Multicast

    Client IP Pool: Starting Address= 192.168.1.33 Size of Client IP Pool= 32 First DNS Server= From ISP All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Menu 3.2 - TCP/IP and DHCP Ethernet Setup TCP/IP Setup: IP Address= 192.168.1.1 IP Subnet Mask= 255.255.255.0...
  • Page 57 Multicast= Enter here to CONFIRM or ESC to CANCEL: Key Settings: IGMP-v1 for IGMP version 1, IGMP-v2 for IGMP version 2. Multicast All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Version= RIP-1 Multicast= IGMP-v2 Edit IP Alias= No...

  • Page 58: Using Traffic Redirect Feature

    Traffic Redirect on WAN port When the ZyXEL Device has a dynamic IP address on it's WAN port, it may be easier to connect backup gateway to the LAN of the ZyXEL Device. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 59 Backup Gateway IP Address= 192.168.1.50 Metric= 14 Check WAN IP Address= 202.13.154.1 Fail Tolerance= 5 Period(sec)= 30 Timeout(sec)= 3 Press ENTER to Confirm or ESC to Cancel: Key Settings: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 60 Specify the seconds that The ZyXEL Device would wait for a response from the reliable Timeout server. You can also configure traffic redirect via web configuration. The configuration page is in ADVANCED/WAN/Traffic Redirect. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 61: Using Universal Plug N Play (Upnp)

    Control points: Control points can manipulate network devices When you add a new control point (in this case, a laptop) to a network, the device may ask the network to find UPnP-enabled devices. These devices respond with their URLs and device descriptions. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 62 UPnP, so we take Microsoft MSN application as an example in this support note. You can learn how MSN benefit from NAT traversal feature in UPnP in this application note. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 63 The second check box allow users' application to change configuration in this device. For instance, if you enable this item, then user's MSN application can assign dynamic port mapping to the router. So that network administrator don't need to setup SUA port mapping in the router. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 64 P2302R-P1C Support Notes 2. After getting IP address, you can go to open MSN application on PC and sign in MSN server. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 65 P2302R-P1C Support Notes 3. Start a Video conversation with one online user. 4. On the opposite side, your partner selects Accept to accept your conversation request. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 66 P2302R-P1C Support Notes 5. Finally, your video conversation is achieved. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 67: Voip Application Notes

    SIP handles telephone calls and can interface with traditional circuit-switched telephone networks. The ZyXEL Device can hold up to two SIP account simultaneously please follow the below instruction to configure the SIP account properly. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 68 Step 4. Check Active Sip Account if you would like to activate this account. After that, fill in the account information provided by ITSP. Normally that includes SIP number, SIP local port, SIP server address, SIP server port, Register server port, Register server address, SIP service domain. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 69 Step 7. Associate each phone port with SIP account(s) for both outgoing call and incoming call. The ZyXEL Device allows you to associate either one or both phone port to single SIP account. Base on SIP account, user can decide which phone(s) should ring when an incoming call arrives. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 70 Enter the SIP register server’s address in this field. If you were not given a register server address, then enter the address from the SIP Server Address field again here. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 71: Advanced Voice Settings Configuration

    (codec), DTMF type and Message Waiting Indication (MWI).Click VoIP in the navigation panel and then SIP to open the SIP Settings. Select a SIP account and then click Advanced Settings to display the following screen. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 72 TEL - do not include the SIP service domain name. Expiration Enter the number of seconds your SIP account is registered with the SIP register server before it is deleted. The ZyXEL Device automatically tries to All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 73 In contrast, G.729 only requires 8 kbps. The ZyXEL Device must use the same codec as the peer. When two SIP devices start a SIP session, they must agree on a codec. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 74 Enter the IP address or domain name of the STUN server provided by your Server Address VoIP service provider. Enter the STUN server’s listening port, if your VoIP service provider gave Server Port All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 75 Keep Alive with Outbound Proxy Outbound Proxy to use this. Keep Alive Enter how often (in seconds) the ZyXEL Device should send SIP notify messages to the SIP server. Interval All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 76 Apply Click this to save your changes and to apply them to the ZyXEL Device. Click this to set every field in this screen to its last-saved value. Reset All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 77: Voice Qos

    Click this to save your changes and to apply them to the ZyXEL Device. Apply Cancel Click this to set every field in this screen to its last-saved value. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 78: Phone Port Settings

    To configure the 2nd phone port, use the phone port selector and select phone2 and follow the steps 1 to 5 to complete the 2nd phone port setup. Each field's detail description is listed below. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 79: Common Phone

    You can use the pound key (#) to tell the ZyXEL Device to make the phone call immediately, instead of waiting the number of seconds you selected in the dialing interval. Go to VoIP> Phone > Common. Where you can activate it. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 80: Country Code

    Use this screen to maintain settings that often depend on which region of the world the ZyXEL device is in. To access this screen, click VoIP > Phone > Region. Each field is described in the following table. Label Description All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 81: Call Forwarding

    Prestige to block or redirect calls. You can configure a different call forwarding table for each SIP account or use the same call forwarding table for both. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 82 No Answer Forward to Number Enable this feature to have the Prestige forward the incoming calls to the number that you configure whenever you do not answer the call after a specific time period. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 83 The ZyXEL Device checks these rules before it checks the rules in the Advanced Setup Forward to Number section. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 84: Call Hold

    Call hold allows you to put a call (A) on hold by pressing the flash key. If you have another call, press the flash key to switch back and forth between the callers A and B by putting All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 85: Call Waiting

    Below call flow graphs could help you better understand the call waiting working mechanism. Scenario 1: If A presses flash key + 0, A will reject C. Scenario 2: If A presses flash key + 1, A will disconnect B and answer C. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 86: Three Way Conference

    Scenario 3: If A presses flash key + 2, A will put B on hold and answer C. Three Way Conference Three Way Conference function that makes it possible to set up a conference call with three subscribers being all able to participate at the same time. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 87 Step -4. Hang up the phone to drop the connection. Step -5. If you want to separate the activated three-way conference into two individual connections (one is on-line, the other is on hold), press the flash key and press “2＂. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 88: Call Transfer

    Three kinds of call transfer service available: Blind Transfer Consult On - Hold Transfer Attendant Transfer Application scenario 1: Blind Transfer A dials to B B off hooks A and B start conversation All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 89 A and B conversation If user A wants to communicate with user C for a while, then drop the connection to let user B and user C keep communicating, user A could choose Consult Transfer. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 90 If user A wants to communicate with user C for a while, then drop the connection to let user B and user C keep communicating, user A could also choose Attendant Transfer. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 91: Internal Call

    Enable Message Waiting Indication (MWI) enables your phone to give you a message–waiting (beeping) dial All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 92: Music On Hold

    IP address in SDP to inform there is no need to send RTP out any more (RFC2543) or change the attribute field in SDP to recvonly (RFC3261). Phone A generates pre-recorded music from IVR to phone B directly. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 93: Early Media

    Early media allows the Caller to listen to some music being played from the remote side (Can be from the media server or from the callee) instead of a locally generated ringback tone before the callee answers the phone. Early media call flow: All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 94: Call Park / Call Pickup

    When you park the call, you enter a number of your choice (Up to eight digits), which you must enter again when you pick up the call. If you do not enter the correct number, you cannot pickup the call. This means that All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 95 To Call Park the call please follow the below steps: Step 1: User A Press *97# + park number (5000) to park the call Step 2: Then A hang up the phone All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 96: Phone Book Speed Dial

    In below graph, user B press #97# + park number (5000) to pick up the call. Phone book Speed dial The ZyXEL Device allows you to configure up to 10 SIP numbers in the phone book for speed dial. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 97 Step 5. Fill in the SIP number of the remote party and a descriptive name and click on the radio button to select either to use proxy or entering static IP or URL remote peer. Step 6. Click on Add button when you are finish to add the entry to the phone book. All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 98 Type domain name if calls to this party do not use one of your SIP accounts. Click this button to remove an entry from the speed dial phonebook. Delete All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 99: Faq

    The default LAN IP address is "192.168.1.1" and you can change the LAN IP in web configuration menu under "LAN"->LAN TCP/IP, the default password is 1234. You can change the password once you enter the web All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 100: How Do I Upload The Zynos Firmware Code Via Embedded Web Configurator

    SMT to factory default. The procedure for uploading ROMFILE via the web configurator is as follows. a. Log on into the web configurator. b. Press "MAINTENANCE" from the left menu. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 101: How Do I Backup/Restore Configurations By Using Ftp Client Program Via Lan

    Note: By reset the unit back to factory default you will lost all your previous settings. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 102: What Is Sua? When Should I Use Sua

    The ZyXEL Device does not limit the number of the users but the number of the sessions. The ZyXEL Device supports 1024 sessions that you can use the 'ip nat iface enif0 disp' command in menu 24.8 to view the current active sessions. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 103: What Are Device Filters And Protocol Filters

    External modem. As long as your Internet Access device has an Ethernet port, you can use the ZyXEL Device. Besides, if your ISP supports PPPoE you can also use the ZyXEL Device, because PPPoE had been supported in the ZyXEL Device. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 104: What Do I Need To Use The Zyxel Device

    Which Internet Applications can I use with the ZyXEL Device? Most common applications include MIRC, PPTP, ICQ, Cu-SeeMe, NetMeeting, IP/TV, RealPlayer, VDOLive, Quake, QuakeII, QuakeIII, StarCraft, & Quick Time. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 105: How Can I Configure The Zyxel Device

    If your company does not have a domain name, it means that your ISP provides you with a dynamic IP address. Suppose your company's e-mail address is mycompany@ispname.com. Jane and John will be able to send e-mail through The ZyXEL Device Internet Access Sharing Router using "jane"<mycompany@ispname.com> All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 106: What Is The Difference Between The 'Standard' And 'Roadrunner' Service

    The new ZyXEL Device support auto MDX/MDIX 10/100M Ethernet LAN/WAN port to connect to the computer on LAN and 10/100M Ethernet to connect to the external cable or ADSL modem on WAN. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 107: How Does The Zyxel Device Support Tftp

    Most independent Internet Service Providers today connect to the Internet using a single 1.5 Mbps "T1" telephone line. All of their subscribers share that 1.5 Mbps pipeline. Cable head-ends connecting to the Internet backbone using a T1 limit their subscribers to an absolute maximum of 1.5 Mbps. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 108: My Zyxel Device Can Not Get An Ip Address From The Isp To Connect To The Internet, What Can I Do

    MAC from the PC you need to enter that PC's IP in menu 2. Once the MAC is received by the ZyXEL Device, the WAN MAC in menu 24.1 will be updated and used for the ISP's authentication. All contents Copyright  2007 ZyXEL Communications Corporation. MAC Address:...
  • Page 109 ISP in menu 4. Menu 4 - Internet Access Setup ISP's Name= MyISP Encapsulation= Ethernet Service Type= My Login= cso@zyxel My Password= ******** Retype to Confirm= N/A All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes RR-Toshiba...

  • Page 110: What Is Bootp/Dhcp

    Without DDNS, we always tell the users to use the WAN IP of the 312 to reach our internal server. It is inconvenient for the users if this IP is dynamic. With DDNS supported by the ZyXEL Device, you apply a DNS All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes 0.0.0.0...

  • Page 111: When Do I Need Ddns Service

    ESP packet with protocol number 50, replace the source IP address of the IPsec gateway to the router's WAN IP address. However, SUA should not change the source port of the UDP packets which are used All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 112: How Do I Setup My Zyxel Device For Routing Ipsec Packets Over Sua

    IP is an already exist standard and many type of service already runs on IP, by using IP as a platform integrate service is now possible and low cost where traditional circuit may take long time to achieve. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 113: What Is The Relationship Between Codec And Voip

    Voice quality is most commonly rated through a voice quality metric called the Mean Opinion Score (MOS) which is recommendation by ITU-T. The MOS is a 5 point scale where 5 represent excellent voice quality and 1 represent bad voice quality. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 114: What Is Codec

    3. An account with a VoIP provider such as an ITSP. The account can be configured to recognize your calls automatically, or you can require the users to enter their unique account numbers issued. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...

  • Page 115: Unable To Register With The Sip Server

    In such case, please contact your local vendor for support. If they can't help out the problem they will escalate your problem to ZyXEL tech center. To report a problem please prepared below info. All contents Copyright  2007 ZyXEL Communications Corporation.

  • Page 116: I Suspect There Is A Hardware Problem With My Zyxel Device What Should I Do

    If you are not able to get the Internet IP from the ISP, check which authentication method your ISP uses and troubleshoot the problem as described below. 1. Your ISP checks the 'MAC address' All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 117 Name' of the PC in the 'Networking' settings. When the ZyXEL Device is attached to the cable modem to connect to the ISP, we should configure this host name in the ZyXEL Device's system (menu 1). All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Menu 2 - WAN Setup 192.168.1.33...
  • Page 118 Service) and RR-Manager authentications. You must configure the correct 'Service Type', username and password for your ISP in menu 4. ISP's Name= MyISP Encapsulation= Ethernet All contents Copyright  2007 ZyXEL Communications Corporation. Menu 1 - General Setup Menu 4 - Internet Access Setup P2302R-P1C Support Notes...

  • Page 119: Using Embedded Packet Trace

    IP when Static Assignment is selected above. Using Embedded Packet Trace Embedded Packet Trace All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes Choose the correct one for your local ISP. Address...Enter the IP address, subnet mask & gateway...
  • Page 120 1.4 Display the brief trace online by entering: 1.5 Display the detailed trace online by entering: Example: Prestige> sys trcp channel enet1 none All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes sys trcp channel enet1 none sys trcp channel enet0 bothway sys trcp sw on &...
  • Page 121 Total Length Idetification Flags Fragment Offset Time to Live Protocol Header Checksum Source IP All contents Copyright  2007 ZyXEL Communications Corporation. Time: 12089.790 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0030 (48)
  • Page 122 IP Version Header Length Type of Service Total Length Idetification Flags Fragment Offset All contents Copyright  2007 ZyXEL Communications Corporation. = 0xC01F0782 (192.31.7.130) = 0x045C (1116) = 0x0050 (80) = 0x00BD15A7 (12391847) = 0x00000000 (0) = 28 = 0x02 (...S.)
  • Page 123 Source MAC Addr Network Type IP Header: IP Version Header Length Type of Service All contents Copyright  2007 ZyXEL Communications Corporation. = 0xED (237) = 0xAC8C (44172) = 0xC01F0782 (192.31.7.130) = 0xC0A80102 (192.168.1.2) = 0x0050 (80) = 0x045C (1116)
  • Page 124 1.2 Enable to capture the WAN packet by entering: 1.3 Enable the trace log by entering: 1.4 Display the brief trace online by entering: All contents Copyright  2007 ZyXEL Communications Corporation. = 0x0028 (40) = 0x350B (13579) = 0x02...
  • Page 125 Header Length Type of Service Total Length Idetification Flags Fragment Offset Time to Live All contents Copyright  2007 ZyXEL Communications Corporation. sys trcd parse Time: 12387.260 sec = 00A0C5921312 = 00A0C5012345 = 0x0800 (TCP/IP) = 20 = 0x00 (0)
  • Page 126 Frame Type: TCP 202.132.155.97:10270->192.31.7.130:80 Ethernet Header: Destination MAC Addr Source MAC Addr Network Type IP Header: All contents Copyright  2007 ZyXEL Communications Corporation. = 0x06 (TCP) = 0xA9AB (43435) = 0xC01F0782 (192.31.7.130) = 0xCA849B61 (202.132.155.97) = 0x0050 (80) = 0x281E (10270)
  • Page 127 Size: 54/ 54 Frame Type: TCP 202.132.155.97:10270->192.31.7.130:80 Ethernet Header: Destination MAC Addr Source MAC Addr Network Type All contents Copyright  2007 ZyXEL Communications Corporation. = 20 = 0x00 (0) = 0x0028 (40) = 0x7A0C (31244) = 0x02 = 0x00...
  • Page 128 0020: 07 82 28 1E 00 50 00 C1-8F 63 D3 E9 5D E9 50 11 ..(..P...c..].P. 0030: 1D D5 7A 11 00 00 Prestige> Offline Trace 1. Trace LAN packet 2. Trace WAN packet All contents Copyright  2007 ZyXEL Communications Corporation. = 20 = 0x00 (0) = 0x0028 (40) = 0x7B0C (31500) = 0x02...
  • Page 129 Prestige> sys trcp parse 5 5 ---<0005>---------------------------------------------------------------- LAN Frame: ENET0-XMIT Size: 58/ 58 Frame Type: TCP 192.31.7.130:80->192.168.1.2:1103 Ethernet Header: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes sys trcp channel enet1 none sys trcp channel enet0 bothway sys trcp sw on &...
  • Page 130 0020: 01 02 00 50 04 4F D9 1B-18 26 00 AA 40 5F 60 12 ...P.O...&..@_`. 0030: FA F0 DC EF 00 00 02 04-05 B4 Prestige> All contents Copyright  2007 ZyXEL Communications Corporation. = 0080C84CEA63 = 00A0C5921311...
  • Page 131 Destination MAC Addr Source MAC Addr Network Type IP Header: IP Version Header Length All contents Copyright  2007 ZyXEL Communications Corporation. sys trcp channel enet0 none sys trcp channel enet1 bothway sys trcp sw on & sys trcl sw on sys trcp sw off &...
  • Page 132 0050: 0A 44 61 74 65 3A 20 57-65 64 2C 20 30 37 20 4A .Date: Wed, 07 J ---<0004>---------------------------------------------------------------- LAN Frame: ENET1-XMIT Size: 411/ 96 Frame Type: TCP 202.132.155.97:10278->204.217.0.2:80 All contents Copyright  2007 ZyXEL Communications Corporation. = 0x00 (0) = 0x00E5 (229) = 0xE93B (59707) = 0x02...
  • Page 133 0020: 6F 66 74 69 6D 65 73 2E-67 69 RAW DATA: 0000: 00 A0 C5 59 12 84 00 A0-C5 92 13 12 08 00 45 00 ...Y...E. All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes oftimes.gi...

  • Page 134: Debug Pppoe Connection

     sys trcp sw off (turn off packet trace)  sys log disp i (capture system error log)  sys trcp parse (parse the trace in detail) All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 135 1 type 1 code x07 sessId x0000 len 274(x0112) poeCtrlI/C: pkt len 274 poeGetTags() service-name service-name telstra service-name bpa service-name iprimus service-name pacificinternet service-name integrationisp service-name bpa-dev service-name bpa-sif service-name telstrarna service-name gpmsystems service-name cmux service-name launceston-broadband All contents Copyright  2007 ZyXEL Communications Corporation.
  • Page 136 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n e5bdc0c0: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes...
  • Page 137 (Compressed) Version: RAS P2302R-P1C, start: bfc58030 Length: 3DB3EC, Checksum: 9AA9 Compressed Length: 12AC58, Checksum: DC06 Copyright (c) 1994 - 2005 ZyXEL Communications Corp. initialize ch =0, ethernet address: 00:A0:C5:CB:A8:16 initialize ch =1, ethernet address: 00:A0:C5:CB:A8:17 VC5402 Init...OK Press ENTER to continue...
  • Page 138 11880.160 ENET0-R[0062] TCP 192.168.1.2:1108->192.31.7.130:80 11883.100 ENET0-R[0062] TCP 192.168.1.2:1108->192.31.7.130:80 11883.330 ENET0-T[0058] TCP 192.31.7.130:80->192.168.1.2:1108 11883.340 ENET0-R[0060] TCP 192.168.1.2:1108->192.31.7.130:80 All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes sys trcp channel mpoa00 none sys trcp channel enet0 bothway sys trcp sw on &...
  • Page 139 Destination IP TCP Header: Source Port Destination Port Sequence Number Ack Number Header Length All contents Copyright  2007 ZyXEL Communications Corporation. Time: 12089.790 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0030 (48)
  • Page 140 Protocol = 0x06 (TCP) Header Checksum Source IP Destination IP TCP Header: Source Port All contents Copyright  2007 ZyXEL Communications Corporation. = 0x02 (...S.) = 0x2004 (8192) = 0xBEC3 (48835) = 0x0000 (0) Time: 12090.020 sec = 0080C84CEA63 = 00A0C5921311...
  • Page 141 Idetification Flags Fragment Offset Time to Live Protocol Header Checksum Source IP All contents Copyright  2007 ZyXEL Communications Corporation. = 0x045C (1116) = 0x4AD1B57F (1255257471) = 0x00BD15A8 (12391848) = 24 = 0x12 (.A..S.) = 0xFAF0 (2602HW40) = 0xF877 (63607) = 0x0000 (0) ...w...
  • Page 142 All contents Copyright  2007 ZyXEL Communications Corporation. = 0xC01F0782 (192.31.7.130) = 0x045C (1116) = 0x0050 (80) = 0x00BD15A8 (12391848)
  • Page 143 Destination Port Sequence Number Ack Number Header Length Flags Window Size Checksum Urgent Ptr All contents Copyright  2007 ZyXEL Communications Corporation. Time: 12387.260 sec = 00A0C5921312 = 00A0C5012345 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x048B (1163)
  • Page 144 1.3 Enable the trace log by entering: 1.4 Wait for packet passing through the ZyXEL Device over WAN 1.5 Disable the trace log by entering: All contents Copyright  2007 ZyXEL Communications Corporation. P2302R-P1C Support Notes .*L/../... sys trcp channel mpoa00 none...

  • Page 145: Cli Command List

    The latest CI command list is available in release notes of every ZyXEL firmware release. Please go to ZyXEL public WEB site http://www.zyxel.com/support/download.php to download firmware package (*.zip), you should unzip the package to get the release note in PDF format. All contents Copyright  2007 ZyXEL Communications Corporation.

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