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(http://www.supermicro.com/techsupport.htm) before contacting Tech-
nical Support.
2. BIOS upgrades can be downloaded from our web site at
http://www.supermicro.com/techsupport/download.htm.
Note:
Not all BIOS can be flashed depending on the modifica-
tions to the boot block code.
3. If you still cannot resolve the problem, include the following information
when contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version
(this can be seen on the initial display when your system first boots
up)
• System configuration
An example of a Technical Support form is on our web site at
http://www.supermicro.com/techsupport/contact_support.htm.
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can be
reached by e-mail at support@supermicro.com or by fax at (408) 895-
2012.
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Frequently Asked Questions
Question:
What are the various types of memory that the PIIISCA/
PIIISCD/PIIISCE/370SC3/370SCI/370SCD motherboard can support?
Answer: The PIIISCA, PIIISCD, 370SCI and 370SCD have two DIMM slots
that support 168-pin, unbuffered 3.3V SDRAM. They do not support ECC or
EDO memory. Note that whether running at 100 or 133 MHz FSB speed, the
memory must be PC100 compliant. Because ECC is not supported, using
ECC memory will result in non-ECC operation. The PIIISCA also has 2 RIMM
sockets, as does the PIIISCE. Use 300/400 MHz (600/800 MB/sec) RIMM
modules for RDRAM. ECC and non-ECC RDRAM are both supported. Check
the Memory ECC Mode BIOS setting on page 4-11 to enable the use of ECC.
Note: Continuity modules must be installed into empty RIMM slots. If both
RIMMs and DIMMs are installed, the DIMMs will be disabled.
The 370SC3 has four DIMM slots that support 168-pin, unbuffered 3.3V
SDRAM.
They do not support ECC or EDO memory.
running at 100 or 133 MHz FSB speed, the memory must be PC100 compli
Chapter 3: Troubleshooting
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Note that whether
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