Frequently Asked Questions - Supermicro SUPERO PDSBA+ User Manual

3. If you still cannot resolve the problem, include the following inform-
ation when contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system fi rst boots up)
• System confi guration
An example of a Technical Support form is on our web site at
(http://www.supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at support@supermicro.com, by phone at:(408) 503-8000, option 2,
or by fax at (408)503-8019.
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Frequently Asked Questions

Question: What type of memory does my motherboard support?
Answer: The PDSBA+/PDSBA/PDSBE supports unbuffered, DDR2-533/667/800
MHz memory modules. See Section 2-4 for details on installing memory.
Question: How do I update my BIOS?
Answer: It is recommended that you not upgrade your BIOS if you are not expe-
riencing problems with your system. Updated BIOS fi les are located on our web
site at http://www.supermicro.com/support/BIOS. Please check our BIOS warning
message and the information on how to update your BIOS on our web site. Also,
check the current BIOS revision and make sure it is newer than your current BIOS
before downloading. Select your mainboard model and download the BIOS fi le to
your computer. Unzip the BIOS update fi le and follow the readme.txt to fl ash the
BIOS.
Question: What's on the CD that came with my motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install the
applications you need. Applications on the CD include chipset drivers for Windows
and security and audio drivers.
Question: How do I utilize the eight-channel sound?
Answer: The eight-channel sound available on the PDSBA+/PDSBA/PDSBE can
be enabled with the audio driver software that was included in your motherboard
package. When activated, sound will be routed through the jacks next to the LAN
Port according to the audio connection descriptions listed on Page 2-8. You must
also set the Azalia Audio setting to "Auto" in the Advanced Chipset section of the
BIOS setup.
Chapter 3: Troubleshooting
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