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Technical Service
The technical service department of Microtek provides complete technical services. Please
have the following data prepared before you contact us:
・
Serial number of the scanner (located behind or under the body of the scanner).
・
Computer hardware informa on (such as your CPU type, RAM size, available hard
drive space and graphics card, etc.).
The name and version of the so ware applica on that you used.
・
・
The version of the scanner driver you used.
Contact us through the any of the following methods:
・
Online Form: Fill out the online contact form on our website, and we will get back to
you as soon as possible.
・
Email: Send your ques ons, feedback, or inquiries to our official email.
Phone: Call our customer service center during our business hours.
・
We are here to help and provide support.
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