Figure 6-5 Quick Messages Tracking - Active Call Area - NEC SMB8000 Manual

Issue 2.01
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6.2
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6 - 8
Tracking Quick Messages
The Quick Message status is tracked within the full window mode of the
desktop application in the active call area. An example of a Quick Message
entry is shown in Figure 6-5 Quick Messages Tracking – Active Call
Figure 6-5 Quick Messages Tracking – Active Call Area
The Quick Message entry lists the destination of the message.
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A timer shows the time passed since the message was sent.
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When a response is received, the Response field shows the recipients

reply.
The timer indicates the time lapsed since the reply was received.
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The attendant can remove a Quick Message entry by pressing the right

mouse button while hovering the mouse on the selected entry. This
opens a pop-up window that allows the attendant to remove the
message.
A setting in the Preferences menus allows the attendant to specify a
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default time for removing the Quick Messages automatically.
SMB8000
Area.
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