Installation Considerations; Standalone Configuration; Standalone With 3Rd-Party Shared Services - NEC SMB8000 Manual

Issue 2.01
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S 3
NSTALLATION
ECTION
The Desktop Applications can be installed in two different configurations, standalone
or standalone with the 3rd-Party Shared Services.
3.1
3.2
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C
ONSIDERATIONS

Standalone Configuration

In the standalone configuration, any DSS/BLFs that need to appear in the
Desktop Applications must be programmed on a physical button on the
terminal or a DSS console attached to the terminal. If a Softphone extension
is used, the DSS/BLF must be programmed on a button on the Softphone
extension or DSS console assigned to the Softphone extension. In addition,
each Desktop Application user must maintain their own directory. The
standalone configuration is limited to 120 DSS/BLFs.
In the standalone configuration, each PC with the Desktop Applications has its
own connection to the SV8100. The Desktop Applications communicates to
the SV8100 via the LAN on the TCP port defined for the 1st-Party CTI
connection in Program 10-20-01, although a 1st Party CTI license is not
required for the Desktop Applications. The 1st-Party CTI connection is device
9 in 10-20-01 and the recommended port is 8282.

Standalone with 3rd-Party Shared Services

In the standalone with 3rd-Party Shared Services configuration, the desktop
application can view DSS/BLF information for all stations and trunks in the
system. The DSS/BLF status is provided to the Desktop Application from the
3rd-Party Shared Services. All call control is still done via the 1st-Party
connection. The 3rd-Party Shared Services is also required for Phone
Message, Quick Message, a Shared Central Directory and Presence. Users
do not have to maintain their own directory with 3rd-Party Shared Services.
The Shared Central Directory is viewed by all users, and any changes made
by one user will be seen by the other users.
In the standalone with 3rd-Party Shared Services configuration, each PC with
the Desktop Applications still has its own 1st-Party CTI connection to the
SV8100 as described in the Standalone section. In addition, there is a PC
with the 3rd-Party Shared Services installed. This can be on a machine that
also has the Desktop Application or a dedicated machine. There is a
drawback to having the 3rd-Party Shared Services on a users PC that is using
the Desktop Application. If that user shuts down their machine, all other
Desktop Applications that are using 3rd-Party Shared Services will lose the
3rd-Party connection. When this happens, the other users will receive an
error. The Desktop will still work for call control, but the Shared Central
Directory, Phone Message, Quick Message and Presence features will not be
accessible.
Introduction to Desktop Applications
SMB8000