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Symptom
The following message
appears on the computer
screen:
Port is disabled. Check if
the port is properly
connected, power is on,
scanner is not busy. Then
restart your computer.
The following message
appears on the computer
screen:
Port is disabled. Check if
the port is properly
connected, or power is
on. Then restart your
computer.
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Cause and Solution
The printer cable may be improperly
connected or the power may be off. Ensure
that the
WorkCentre 470cx is plugged in. If the
problem persists, turn the computer and
printer off. Wait about 10 seconds, turn them
both on and try again.
• An I/O error has occurred during
scanning. Check for proper cable
connection and for a bad cable.
7-34
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