Xerox CopyCentre C118 System Administration Manual page 122

13 Problem Solving
When using Windows 95/Windows 98/Windows Me
When printing fails
The following table explains what action to take when a printer disabled status (network
error) or (spool error) is displayed when you click [Start]
computer.
The machine is connected to
a network that is not available
to your computer.
A fault occurred on the
network between your
computer and the machine;
connection failed.
An invalid IP address is
specified for the machine.
After a print request was sent
from the computer, the
machine was switched off, or
a print request was sent to a
machine that was not
switched on.
Print requests are sent from
multiple computers to the
machine at the same time.
Printing file cannot be
spooled due to insufficient
disk capacity of the computer.
122
Cause Confirmation Method
Check whether a router or
gateway is between the
network connected to your
computer and one connected
to the machine.
Check that printer disabled
status (network error) is
displayed.
Print disabled status
(Network Error) is displayed.
Select [Properties] from the
[Printer] menu on the printer
window, and also select [Port
Settings] on the [Details] tab.
Compare the IP addresses in
the [FX TCP/IP DPU Port
Setups] and the System
Settings List.
Print disabled status
(Network Error) is displayed.
Check whether the machine
is switched on.
Print disabled status
(Network Error) is displayed.
Print disabled status (spool
error) is displayed. Open [My
Computer], then right-click
the disk (example: C drive) in
which Windows 95/Windows
98/Windows Me is installed.
Select [Properties] from the
displayed menu, and then
check the free space size.
Xerox CopyCentre/WorkCentre 118 System Administration Guide
[Settings] [Printers] on your
> >
Action
Directly connect the machine
to the network connected to
your computer.
Check the network fault.
Enter the correct IP address
in the IP address item of the
[FX TCP/IP DPU Port Setup]
dialog box.
Switch the machine on.
None. Printing restarts
automatically.
After deleting unnecessary
files to increase the free
space available, select
[Pause Printing] from the
[Document] menu of the
printer window to enable
printing to restart.