Xerox Copycentre C118 User Manual
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Xerox Copycentre C118 User Manual

Xerox Copycentre C118 User Manual

Xerox printer user guide
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CopyCentre
WorkCentre
C118
M118/M118i

User Guide

701P42721_EN

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Summary of Contents for Xerox Copycentre C118

  • Page 1: User Guide

    CopyCentre WorkCentre C118 M118/M118i User Guide 701P42721_EN...
  • Page 2 See the About License section for detailed information on licensed products. The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation.

  • Page 3: Table Of Contents

    About License...23 Illegal Copies...26 USA ...26 Canada ...27 Other countries ...28 Product Recycling and Disposal...29 Product Overview...31 Identifying the Machine Components ...31 System Controls ...33 Power On/Off...34 Powering On ...34 Powering Off ...35 Xerox CopyCentre/WorkCentre 118 User Guide Table of Contents...
  • Page 4 1. Load the Documents ...61 2. Select the Features ...62 3. Specify the Destination...63 4. Start the Fax Job ... 64 5. Confirm the Fax Job in the Job Status ...64 Stop the Fax Job ...64 Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 5 4. Start the E-mail Job ...85 5. Confirm the E-mail Job in the Job Status ...86 Stop the E-mail Job ...86 Specifying Destinations ...87 E-mail Address ...87 Address Enter/Next...87 Address Book ...88 Speed Dial ...89 Xerox CopyCentre/WorkCentre 118 User Guide Table of Contents...
  • Page 6 Paper and Other Media ...117 Loading Paper...117 Preparing Paper for Loading ...117 Loading Paper into the Paper Trays...117 Tray 5 (Bypass Tray) ...119 Auto Tray Switching... 120 Storing and Handling Paper ...120 Supported Paper Sizes and Types ...120 Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 7 Auto Tray Switch...136 Image Rotation ...136 Tray Priority ...136 Customize Screens...136 Print Settings ...137 Network/Port ...137 System Settings...142 Printer Settings ...143 Allocate Memory ...145 Initialize/Delete Data...145 Software Option ...146 Fax Settings ...146 Date/Time ...147 Xerox CopyCentre/WorkCentre 118 User Guide Table of Contents...
  • Page 8 Removing the Old Drum Cartridge ...166 Recycling the Drum Cartridge ...167 Inserting the New Drum Cartridge ...167 Replacing the Toner Cartridge ...169 Removing the Old Toner Cartridge...169 Inserting the New Toner Cartridge ...170 11 Problem Solving...171 Fault Clearance Procedure ...171 Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 9 13 Appendix ...213 Country Code List...213 Cautions and Limitations ...216 Document Jams, Paper Jams, and Paper Out during Copying ...216 Registered Data such as Forms ...216 14 Glossary ...217 Terms Defined...217 15 Index ...225 Xerox CopyCentre/WorkCentre 118 User Guide Table of Contents...
  • Page 10 Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 11: Before Using The Machine

    This User Guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox web site for on-line solutions and support. www.xerox.com If you require further assistance, contact our experts at the Xerox Welcome Center.

  • Page 12: Conventions

    • Paper is synonymous with media. • Document is synonymous with original. • Xerox CopyCentre/WorkCentre 118 is synonymous with the machine. Key Operator Key Operator describes the person who is responsible for hardware maintenance.
  • Page 13 Notes Notes are statements that provide additional information. For example: NOTE: If the document feeder is not fitted to the machine, this feature is not available. Xerox CopyCentre/WorkCentre 118 User Guide Conventions...

  • Page 14: Related Information Sources

    Read these safety notes carefully before using this product to make sure you operate the equipment safely. Your Xerox/Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards.

  • Page 15: Warning - Electrical Safety Information

    See data plate on the rear panel for the rated ampere and voltage of this equipment. If the machine needs to be moved to a different location, contact a Xerox Service Representative or your authorized local representative or service support organization.

  • Page 16: Laser Safety Information

    Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance. Operational Safety Information To ensure the continued safe operation of your Xerox/Fuji Xerox equipment, follow these safety guidelines at all times. Do These: •...

  • Page 17: Maintenance Information

    • Never override or “cheat” any of the electrical or mechanical interlock devices. • Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the electrical outlet and contact your local Xerox/Fuji Xerox Service Representative or Service Provider immediately.

  • Page 18: For Consumables

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense. Changes and modifications to this equipment not specifically approved by Xerox/Fuji Xerox may void the user's authority to operate this equipment.

  • Page 19: Regulatory Information

    Regulatory Information CE Mark The CE mark applied to this product symbolizes Xerox's declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 72/23/EEC amended by Council directive 93/68/ EEC, approximation of the laws of the member states related to low voltage equipment.
  • Page 20 Telephone Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service Provider. This applies at any time during or after the service warranty period.
  • Page 21 If your office has specially wired alarm equipment connected to the telephone line, make sure that the installation of this Xerox equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your Telephone Company or a qualified installer.

  • Page 22: Regulatory Information For Rfid

    Modification of this product, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification. Regulatory Information for RFID This product generates 13.56 MHz using an Inductive Loop System as a radio frequency identification system device (RFID).

  • Page 23: Canada

    Copier, printer, digital press and fax products must meet energy efficiency and emissions criteria, and exhibit compatibility with recycled supplies. Currently, Environmental Choice more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo Europe...
  • Page 24 “OpenSSL” appear in their names without prior written permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)” Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 25 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: “This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)” The word ‘cryptographic’ can be left out if the rouines from the library being used are not cryptographic related :-). Xerox CopyCentre/WorkCentre 118 User Guide About License...

  • Page 26: Illegal Copies

    75% or more than 150% of the linear dimensions of the original. National Bank Currency Federal Reserve Bank Notes Gold Certificates Treasury Notes Fractional Notes Paper Money Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 27: Canada

    3. Exchequer bill paper or revenue paper. 4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of law. Xerox CopyCentre/WorkCentre 118 User Guide Illegal Copies Dependency Status...

  • Page 28: Other Countries

    • Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 29: Product Recycling And Disposal

    Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.html. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.
  • Page 30 1 Before Using the Machine Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 31: Product Overview

    The appearance of the screen on your machine may differ slightly depending on the model and configuration. However, feature descriptions and functionality described here remain the same. For information about available options not described here, visit the Xerox web site or contact your Xerox Sales Representative. Identifying the Machine Components The following diagram shows the standard and optional components of the machine.
  • Page 32 Tray 1. To load paper manually, open Tray 5 (bypass tray). (20lb) paper. Tray 2 is required to install Tray 3 Xerox CopyCentre/WorkCentre 118 User Guide (20lb)

  • Page 33: System Controls

    <Speed Dial> <Language> <Log In/Out> <Power Saver> (Green light) Indicates whether the machine is in the power saver Xerox CopyCentre/WorkCentre 118 User Guide 25 24 23 22 21 20 19 Allows you to send and receive documents manually. This button works only for faxing with the document feeder;...

  • Page 34: Power On/Off

    Displays the number of One Touch buttons. Flip the panel to access page 1 (001 to 018), page 2 (019 to 036), or page 3 (p01 to p18 for Fax Program). Specifies Speed Dial or the Fax Program at a single touch. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 35: Powering Off

    <RESET> button on the side of the machine. If the GFI has been triggered, the <RESET> button will be in the tripped position. To restore power to the machine, press the <RESET> button. Xerox CopyCentre/WorkCentre 118 User Guide Ground Fault Interrupter (GFI)

  • Page 36: Power Saver Modes

    <RESET> button should pop up. If it does, press the <RESET> button. NOTE: If the <RESET> button pops back up when you press it, or if power is not restored by this procedure, contact the Xerox Welcome Center. Power Saver Modes The machine has energy saving features that significantly reduce the power consumption during inactivity.

  • Page 37: Changing The Default Time Settings

    [System Settings] screen using the <Select> button. Press the <Enter> button. Select [Timer Settings] on the [Common Settings] screen using the <Select> button. Press the <Enter> button. Xerox CopyCentre/WorkCentre 118 User Guide Changing the Default Time Settings <Log In/Out> button...

  • Page 38: Modes

    Copy features. Features such as Reduce/Enlarge, Multiple-Up and Mixed Size Originals are available to support all of your copying requirements. <Fax> button <Copy> button <Machine Status> button Xerox CopyCentre/WorkCentre 118 User Guide <Log In/Out> button...

  • Page 39: Fax

    Address book, a Fax Program, a Mailbox, or a Bulletin Board. When the Auditron feature is enabled, enter the password for the account displayed on the screen after you press the <Log In/Out> button. Xerox CopyCentre/WorkCentre 118 User Guide Modes...

  • Page 40: Job Status

    All Jobs Displays the jobs waiting or suspended, and all finished jobs in the system. The contents of each screen may differ depending on the type or status of the job. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 41: Machine Status

    For more information, refer to the following. Error Information – page 42 Consumables – page 42 Report/List (Non-print Jobs) – page 42 Report/List (Print Jobs) – page 43 Billing Meter – page 45 Print Mode – page 45 Xerox CopyCentre/WorkCentre 118 User Guide Modes...

  • Page 42: Error Information

    Select [Report/List] on the [Machine Status] screen using the <Select> button. Press the <Enter> button. Select the required option. To print the selected report or list, press the <Enter> button, and then press the <Start> button. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 43 The list includes reception information such as the F Code or password, or information about the forwarding destination. Report/List (Print Jobs) This screen allows you to print various reports and lists for print jobs. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 44 Allows you to print a report or a list of the following print language information. Press the <Enter> button, and then select the required option by selecting [ ] or [ ] using the <Select> button. • PCL Form List – Prints a list of the registered PCL form. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 45: Billing Meter

    Status] screen using the <Select> button. Press the <Enter> button. On-line Sets the printer mode to online. Off-line Sets the printer mode to offline. When offline, the machine cannot receive data or process printing. Xerox CopyCentre/WorkCentre 118 User Guide Modes...
  • Page 46 • Quantity – Specify the copies to be printed between 1 to 999. • Image Enhancement – Select whether to perform image enhancement. Image enhancement is a feature that makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 47: Auditron Access Screen

    Press the <Enter> button. Change the settings as required. Press the <Enter> button. If the Auditron feature is enabled, enter a registered password for each account before using the machine. Xerox CopyCentre/WorkCentre 118 User Guide Auditron Access Screen <Log In/Out> button...

  • Page 48: Recycled Paper

    The use of recycled paper in the machine benefits the environment with no degradation in performance. Xerox recommends recycled paper with 20% post consumer content which can be obtained both through Xerox and other office suppliers. Contact your Xerox representative or go to www.xerox.com for more information on other types of recycled paper.

  • Page 49: Copy

    Document Feeder (ADF) and is used for single-sided scanning, the other types is the Duplex Automatic Document Feeder (DADF) and can scan both sides of a document automatically. The document feeder can hold up to 50 sheets of 81.4 g/m Xerox CopyCentre/WorkCentre 118 User Guide (20lb) paper.

  • Page 50: Document Glass

    If you have more than one stack of documents to scan, select [Change Settings] while the current stack of documents is being scanned. This allows you to copy multiple or mixed side documents as one set of data. Also you can change the copy settings for each page. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 51: Select The Features

    NOTE: If the machine remains idle for a set time (determined by the Key Operator), the settings will be reset. For more information, refer to Auto Clear in the Setups chapter on page 128. Xerox CopyCentre/WorkCentre 118 User Guide Copying Procedure Constant Velocity Transport Glass...

  • Page 52: Enter The Quantity

    4. Start the Copy Job Press the <Start> button. Each document is scanned only once. The number of copies remaining is displayed in the upper right-hand corner of the screen. <Copy> button <Clear All> button <C> button <Start> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 53: Confirm The Copy Job In The Job Status

    Job Status screen. To exit the Job Status screen, press the <Job Status> button. Select [Stop (Delete)] using the <Select> button to clear the suspended job. Xerox CopyCentre/WorkCentre 118 User Guide Copying Procedure <Stop> button <Job Status> button <Select> button...

  • Page 54: Copying Features

    [Paper Supply] on the Copy screen. Select [Paper Supply] using the <Select> button. Select the required option. Press the <Enter> button. NOTE: The <Paper Supply> button on the control panel provides a quick way of using this feature. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 55 <Enter> button to display the [Paper Type] screen. You can change the unit of paper size on the [Variable Size] screen between millimeters and inches. For more information, refer to Millimeters/Inches in the Setups chapter on page 131. Xerox CopyCentre/WorkCentre 118 User Guide Copying Features...

  • Page 56: Reduce/Enlarge

    • Select [100%] , and then pressing the < > or < > button to change the value in increments of 1%. • Select an option other than [Auto] and press the <C> button on the control panel, and then enter the reduction/enlargement ratio directly using numeric keypad on the control panel. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 57: Lighten/Darken

    Use this option to copy documents with a mixture of text and photographs. Photo Use this option to copy documents that contain photographs only. Xerox CopyCentre/WorkCentre 118 User Guide on the screen by selecting [Darken] or [Lighten] using the Copying Features...

  • Page 58: Multiple-Up

    Press the < > or < > button to display [2 Sided] on the Copy screen. Select [2 Sided] using the <Select> button. Select the required option. Press the <Enter> button. 1 1 Sided Produces single-sided copies from single-sided documents. 1 2 Sided Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 59: Output

    Automatically applies either [Collated] or [Uncollated] for sorting copy output. The [Collated] option is applied when you use the document feeder. When you use the document glass, [Uncollated] is applied. Xerox CopyCentre/WorkCentre 118 User Guide Landscape images Rotate Side 2 Off...

  • Page 60: Mixed Size Originals

    Select [Mixed Size Orig.] using the <Select> button. Select [On] to enable the feature. If you disable this feature and make copies of the mixed size originals, the size of the first page will be the size for all copies. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 61: Fax

    <Select> button while the current stack of documents is being scanned. This allows you to transmit multiple or mixed size documents as one set of data. Also, you can change the fax settings for each page. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 62: Select The Features

    For more information, refer to Auto Clear in the Setups chapter on page 128. Press the <Fax> button on the control panel. Ensure that the Fax screen is displayed. <Fax> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 63: Specify The Destination

    Press the <Dial Pause> button on the control panel before continuing to enter the fax number. When you dial manually, Dial Pause is not required; instead wait for the external dial tone before proceeding. Xerox CopyCentre/WorkCentre 118 User Guide Fax Procedure <Clear All> button...

  • Page 64: Start The Fax Job

    For more information, refer to Job Status in the Product Overview chapter on page 40. Stop the Fax Job Follow step 1 to manually cancel a fax job during document scanning. After scanning the document, follow steps 2 through 3. <Start> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 65: Specifying Destinations

    Relay Broadcast – page 68 NOTE: You can also specify multiple destinations at once (serial broadcast transmission) without pressing the <Address Enter/Next> button, using Speed Dial, One Touch Dial. Xerox CopyCentre/WorkCentre 118 User Guide Specifying Destinations <Stop> button <Job Status> button...

  • Page 66: Address Enter/Next

    Select the required option. Press the <Address Enter/Next> button on the control panel. Address Book Allows you to select from the list of destinations registered in Speed Dial. <Address Enter/Next> button <Address Book> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 67: Speed Dial

    • Page 1 displays Speed Dial codes 001–018. • Page 2 displays Speed Dial codes 019–036. • Page 3 displays Fax Programs p01–p18. Xerox CopyCentre/WorkCentre 118 User Guide Specifying Destinations <Speed Dial> button...

  • Page 68: Relay Broadcast

    This section describes the various features available for a fax job. For more information about the features available, refer to the following. Resolution – page 69 Lighten/Darken – page 70 Scan Size – page 70 Reduce/Enlarge – page 71 Send Header – page 71 One Touch buttons Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 69: Resolution

    Press the < > or < > button to display [Resolution] on the Fax screen. Select [Resolution] using the <Select> button. Select the required option. Press the <Enter> button. Text Select this option when sending a text document. Xerox CopyCentre/WorkCentre 118 User Guide Fax Features...

  • Page 70: Lighten/Darken

    Press the < > or < > button to display [Scan Size] on the Fax screen. Select [Scan Size] using the <Select> button. Select the required option. Press the <Enter> button. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 71: Reduce/Enlarge

    NOTE: If you use a send header, you can add the name of the destination registered in Speed Dial. Press the < > or < > button to display [Send Header] on the Fax screen. Select [Send Header] using the <Select> button. Select the required option. Xerox CopyCentre/WorkCentre 118 User Guide Fax Features...

  • Page 72: Transmission Report

    Select [Trans. Report] using the <Select> button. Select the required option. Press the <Enter> button. Undelivered Prints a report only when transmission fails. Never prints a report. Always prints a report no matter how the transmission ends. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 73: F Code

    Ask the remote machine how its F Code signals are specified. Press the < > or < > button to display [F Code] on the Fax screen. Select [F Code] using the <Select> button. Xerox CopyCentre/WorkCentre 118 User Guide Fax Features...

  • Page 74: Overseas Communication

    Press the <Enter> button. Disables the feature. Hours Press the <C> button to clear the entered value, and then enter the hour of the delayed start time using the numeric keypad on the control panel. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 75: Multiple-Up

    Allows you to specify the number of copies the remote machine will print. Press the <C> button to clear the entered value, and then enter the required number of copies using the numeric keypad on the control panel. Xerox CopyCentre/WorkCentre 118 User Guide Fax Features...

  • Page 76: Direct Send

    • Rotate Side 2 Off – Select to scan double-sided documents opened side by side. • Rotate Side 2 On – Select to scan double-sided documents opened vertically. <Direct Send> light <Direct Send> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 77: Polling

    [Resolution], [Lighten/Darken], [Scan Size], [Reduce/Enlarge], [Send Header], [Multiple-Up], [2 Sided Originals], and [Trans. Report]. For more information, refer to each option. NOTE: You can return to the [Polling] screen by selecting [Cancel] using the <Select> button. Xerox CopyCentre/WorkCentre 118 User Guide Fax Features...

  • Page 78: Bulletin Board

    Allows you to browse or retrieve documents posted on a bulletin board on the remote machine. You can specify only one destination for retrieving a document (Polling). When you select this option, the [Browse (Fax In)] screen displays. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 79 Allows you to delete the selected document. Post Allows you to post a document if the bulletin board is empty. If a document is already posted on the bulletin board, the new document will overwrite it. Xerox CopyCentre/WorkCentre 118 User Guide Fax Features...

  • Page 80: Mailbox

    NOTE: The maximum number of digits for the feature is 192. Press the < > or < > button to display [Chain Dialing] on the Fax screen. Select [Chain Dialing] using the <Select> button. Select [On] to enable the feature. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 81: On-Hook

    For more information, refer to Line Monitor in the Setups chapter on page 129. Press the <Manual Dial> button on the control panel. Press the <Manual Dial> button again or the <Clear All> button to exit the On-Hook mode. Xerox CopyCentre/WorkCentre 118 User Guide Fax Features <Manual Dial> button...
  • Page 82 4 Fax Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 83: Mail

    <Select> button while the current stack of documents is being scanned. This allows you to scan multiple or mixed size documents as one set of data. Also, you can change the scan settings for each page. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 84: Select The Features

    For more information, refer to Auto Clear in the Setups chapter on page 128. Press the <E-mail> button on the control panel. Ensure that the E-mail screen is displayed. <E-mail> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 85: Specify The Destination

    To resume the same operation, load all the documents again and press the <Start> button. NOTE: If the memory full error occurs, delete unnecessary files. Xerox CopyCentre/WorkCentre 118 User Guide E-mail Procedure <Clear All> button <Address Enter/Next>...

  • Page 86: Confirm The E-Mail Job In The Job Status

    Select the job to be canceled by selecting [ ] or [ ] using the <Select> button. Select [Details] using the <Select> button. Select [Stop (Delete)] using the <Select> button. <Stop> button <Job Status> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 87: Specifying Destinations

    You can specify up to 100 destinations at one time using Speed Dial, One Touch Dial, and the numeric keypad dialing. Up to 12 destinations can be specified using the numeric keypad dialing. Xerox CopyCentre/WorkCentre 118 User Guide Specifying Destinations...

  • Page 88: Address Book

    <Select> button. Enter an index character using the alphanumeric keypad. Select [Confirm] using the <Select> button or press the <Enter>button. The list of addresses that match the entered index displays. <Address Enter/Next> button <Address Book> button Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 89: Speed Dial

    • Page 3 displays Fax Programs p01–p18 (Fax Program is not available for the E-mail feature). If necessary, flip the One Touch panels to access the required One Touch button. Press the One Touch button. Xerox CopyCentre/WorkCentre 118 User Guide Specifying Destinations <Speed Dial> button One Touch buttons...

  • Page 90: E-Mail Features

    Specifies a 400 dpi resolution for documents that contain text only. 600 dpi Text Specifies a 600 dpi resolution for documents that contain text only. 200 dpi Photo Specifies a 200 dpi resolution for documents that contain photographs only. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 91: Lighten/Darken

    Standard size documents can be automatically detected. If it is not a standard size document, switch to the nearest standard size. For more information about sizes that can be automatically detected, refer to When Using the E-mail Feature in the Specifications chapter on page 205. Xerox CopyCentre/WorkCentre 118 User Guide E-mail Features...

  • Page 92: Reduce/Enlarge

    Saves scanned data in TIFF (Tagged Image File Format). Saves scanned data in PDF (Portable Document Format). Transmission Report With this feature enabled, the machine prints a report at the end of the transmission that shows the transmission result. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 93: Sided Originals

    • Rotate Side 2 Off – Select to scan double-sided documents opened side by side. • Rotate Side 2 On – Select to scan double-sided documents opened vertically. Xerox CopyCentre/WorkCentre 118 User Guide E-mail Features...

  • Page 94: Sender

    For Entry Mode, switch between [Alphabet] for a letter and [Number] for a number using the <Select> button. Enter an index character using the alphanumeric keypad. Select [Confirm] using the <Select> button or press the <Enter> button. The list of addresses that match the entered index displays. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 95: Print

    You can paste them all together to make one large poster. Booklet Creation Creates a document with the pages in the correct order to make a booklet when the document is folded. Transparency Separator Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 96 Information about print features for UNIX and Macintosh computers is provided separately. Refer to the following documentation for procedures on sending print jobs. • UNIX - System Administration Guide • Macintosh - PostScript User Guide Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 97: Centreware Internet Services

    Windows 2000 Windows XP Windows Server 2003 Mac OS 8.x to 9.x Mac OS X 10.2.6 Xerox CopyCentre/WorkCentre 118 User Guide Internet Explorer 5.5 SP2, Internet Explorer 6.0 SP1 Netscape 7 NOTE: Activating two or more browsers could produce unexpected results.

  • Page 98: Accessing Centreware Internet Services

    Left Panel and Right Panel The contents displayed on the left and right panel vary depending on the selected category. Header Panel Left Panel Right Panel Footer Panel Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 99: Jobs

    A message to confirm the deletion of the selected job is displayed. Click [OK]. Job Name Displays the name of the job. Owner Displays the name of the client (user) that has sent the job. Xerox CopyCentre/WorkCentre 118 User Guide Jobs...

  • Page 100: Job History List

    Displays the name of the host that has sent the job. A “-” will be displayed, if the host interface is unknown or not specified. Date/Time Completed Displays the date and time that the job was completed. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 101: Status

    Displays the percentage of paper still available in each tray in 25% increments. Paper Size Displays the size of paper loaded in each tray. Paper Type Displays the type of paper loaded in each tray. Xerox CopyCentre/WorkCentre 118 User Guide Status...

  • Page 102: Consumables

    To change settings, use the drop-down list box, text boxes and check boxes on the page. The default settings in the drop-down list box are indicated with an asterisk (*). After changes have been entered, click [Apply New Settings]. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 103: Properties Features

    Properties Features The following table displays the setting items available within this page. Feature name Machine Details Configuration Counters Xerox CopyCentre/WorkCentre 118 User Guide Setting items Product Name Indicates the name of the product. This is a display-only item. Serial No.
  • Page 104 Communication Speed – Allows you to select the communication speed. F Code – Enter an F Code of not more than 20 digits. Password (F Code Communication) – Enter a password of not more than 20 digits for the F Code. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 105 Feature name Mail Notice Settings Auditron (Print) Xerox CopyCentre/WorkCentre 118 User Guide Setting items Notice Frequency Select the frequency of sending the status e-mail. Notice Day (Weekly) Allows you to specify the day of the week on which the status e-mail is sent.
  • Page 106 Select the check box to enable. UPnP Select the check box to enable. Send E-mail Select the check box to enable. Mail Notice Services Select the check box to enable. Internet Services Select the check box to enable. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 107 Feature name Port Settings Xerox CopyCentre/WorkCentre 118 User Guide Setting items This page displays the port settings for your machine, for example, Ethernet and Parallel. Port Settings allows you to configure the settings. Items displayed on this page will depend on the model and settings of your printer.
  • Page 108 100. Password – Enter the print server (PServer) password. Re-enter Password – Allows you to verify the configured password by re-entering the same password. TBCP Filter – This is only displayed when PostScript is enabled. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 109 Feature name Protocol Settings Xerox CopyCentre/WorkCentre 118 User Guide Setting items Tree Name – Enter the tree name. Context Name – Enter the context name of the Print Server Object. Up to 511 characters can be entered, with the exception of + (plus sign), \ (backslash), and ~ (tilde).
  • Page 110 Community Name (Read/Write) – Enter the read/write community name. Community Name (Trap Notification) – Enter the trap notification community name. Key Operator – Enter the name of the Key Operator. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 111 Feature name Protocol Settings Xerox CopyCentre/WorkCentre 118 User Guide Setting items This page allows you to configure the following options when using IPP (Internet Printing Protocol). Port Number – The default IPP port number 631 will be displayed. This is a display-only item.
  • Page 112 • 2 Sided Print: Allows you to select double-sided printing. • Collated: Allows you to specify whether to enable/disable the Collated feature. • Offset Stacking: Allows you to select the offset method. • Image Enhancement: Allows you to specify whether to enable/disable image enhancement. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 113 PCL mode. HexDump – Allows you to enable/disable hexadecimal dump for the PCL mode. Image Enhancement – Allows you to enable/disable image enhancement. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 114 64–1024 KB in 32 KB increments. PostScript Memory Enter the PostScript working memory within the range of 4608–98304 KB in 256 KB increments. PCL Memory Enter the PCL working memory within the range of 0–24576 KB in 256 KB increments. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 115: Maintenance

    Click [Change Settings], enter the new name and URL for the web site, then click [Apply New Settings]. The Key Operator name and password may be required to change the settings. The default name is “admin” and default password is “x-admin”. Xerox CopyCentre/WorkCentre 118 User Guide Maintenance...
  • Page 116 7 CentreWare Internet Services Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 117: Paper And Other Media

    Depending on the machine configuration, up to four paper trays will be available excluding Tray 5 (bypass tray). NOTE: If the machine is processing a job, do not open the active paper tray. Pull out the paper tray towards you. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 118 Feeding the perforated side edge first might cause paper jams. If the paper guides have been moved, slide the guides to just touch the edge of the paper. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 119: Tray 5 (Bypass Tray)

    However, when loading C5-size envelopes, set the LEF so that the edge with the flaps is facing toward you. Xerox CopyCentre/WorkCentre 118 User Guide Loading Paper Short edge feed...

  • Page 120: Auto Tray Switching

    • Re-wrap partly used packages of paper. NOTE: Paper should not be stored in the paper trays. Supported Paper Sizes and Types This section lists the sizes and types of paper that can be used with the machine. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 121: Supported Paper Sizes

    B4 SEF Executive 184.2 Executive 266.7 11 × 17” 279.4 A3 SEF 3.5 × 5.5” 88.9 Post Card 152.4 Xerox CopyCentre/WorkCentre 118 User Guide European Countries, the Latin American Countries Tray 5 Length Tray Duplex Tray (Bypass (mm) 1–4 1–4 Tray) 215.9...
  • Page 122 Tray 1–4 (Bypass Tray) 89 to 297 mm 3.5 to 11.7” Not available 98 to 432 mm 3.9 to 17.0” Xerox CopyCentre/WorkCentre 118 User Guide Canada and the United Middle and Near East States Countries Tray 5 Tray 5 Duplex...

  • Page 123: Supported Paper Types

    • Depending on the operating environment, certain types of Heavyweight 2 paper may not feed into the machine properly or print quality may be negatively affected. Xerox CopyCentre/WorkCentre 118 User Guide Tray 1 Tray 2, 3, 4 Supported Paper Sizes and Types...
  • Page 124 8 Paper and Other Media Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 125: Setups

    [Confirm] using the <Select> button, or press the <Enter> button. NOTE: The default password is “11111”. To change the password, refer to Change Password on page 126. Perform the necessary operations. Xerox CopyCentre/WorkCentre 118 User Guide <Log In/Out> button...

  • Page 126: System Settings

    Press the <Enter> button. Enter a new password using the alphanumeric keypad on the control panel. Press the <Enter> button. Confirm the password by entering the same password as you entered in step 3. Press the <Enter> button. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 127: Common Settings

    Use this feature to set a timer. The timer is used for events such as placing the machine into the power saver mode or for clearing the programming selections on the machine when a specified period of time passes. Xerox CopyCentre/WorkCentre 118 User Guide Common Settings...

  • Page 128: Audio Tones

    Specify whether to activate the tone when an inappropriate button is pressed. Base Specify whether to activate the tone when a toggle button is pressed and is set to the reference position. Job Complete Specify whether to activate the tone when a job finishes successfully. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 129: Notification Tone

    This reduces the number of times you will need to press the button. When [On] is selected, specify [Repeat Start] or [Repeat Interval]. Xerox CopyCentre/WorkCentre 118 User Guide Common Settings...

  • Page 130: Offset Stacking

    Press the <Enter> button. Press the <C> button to clear the displayed country code. Enter the required country code using numeric keypad on the control panel. Refer to the country code list to confirm the appropriate country code. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 131: Millimeters/Inches

    When the Auditron features is enabled, users need to enter password to display the [System Settings] screen, or use the copy, fax, and e-mail features on the machine. Xerox CopyCentre/WorkCentre 118 User Guide Auditron Administration...
  • Page 132 If you are registering a new account, enter a 4-digit password to be assigned to the account, using the alphanumeric keypad. If you selected a registered account in step 3, the password entry field does not display. Select the required option. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 133: Copy Settings

    Customize Screens – page 137 Select [Copy Settings] on the [System Settings] screen using the <Select> button. Press the <Enter> button. Select the required option using the <Select> button. Press the <Enter> button. Xerox CopyCentre/WorkCentre 118 User Guide Copy Settings...

  • Page 134: Lighten/Darken

    Specify the default density for copying documents. Paper Supply Specify which tray is to be used initially for copy jobs. If you select [Auto], the machine automatically selects an appropriate tray according to the document size, amount of reduction or enlargement. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 135: Reduce/Enlarge

    Produces single-sided copies from double-sided documents. 2 Sided Produces double-sided copies from double-sided documents. Output Use this feature to specify the default method of sorting copy outputs when you make multiple sets of copies. Xerox CopyCentre/WorkCentre 118 User Guide Copy Settings...

  • Page 136: Paper Type

    Tray Priority Use this feature to specify the priority order of trays when Auto Tray is enabled. This feature is available when the optional trays are installed. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 137: Customize Screens

    Select the required option by selecting [ ] or [ ] using the <Select> button. Press the <Enter> button. Perform the necessary operations. Press the <Enter> button. The selected option is indicated by an asterisk (*). Xerox CopyCentre/WorkCentre 118 User Guide Print Settings...
  • Page 138 • TBCP Filter – Specify whether to [Enable] or [Disable] the TBCP filter when the PostScript data is processed. • Port No. – Specify the port number 515 or a value between 8000 and 9999. NetWare Use to set up NetWare. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 139 PC is processed as each of these respective data types. • PJL – PJL commands are required when printing using the print driver. Specify whether to [Enable] or [Disable] PJL commands that are sent from the PC. Xerox CopyCentre/WorkCentre 118 User Guide Print Settings...
  • Page 140 • Port Status – Specify whether to [Enable] or [Disable] the port status of Port9100. • Print Mode - Specify the method used to process print data (applied print language). When [Auto] is selected, the machine automatically detects the print language of the Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 141 CentreWare Internet Services can be used to display the machine status or job status, or change machine settings via a Web browser. Xerox CopyCentre/WorkCentre 118 User Guide – Enter the community name for retrieving the manage information – Enter the community name for configure the manage –...

  • Page 142: System Settings

    Select the required option by selecting [ ] or [ ] using the <Select> button. Press the <Entry> button. Perform the necessary operations. Press the <Enter> button. The selected option is indicated by an asterisk (*). Offline Auto Clear Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 143: Printer Settings

    Use this feature to specify the default settings of the tray for printing. Select the required option by selecting [ ] or [ ] using the <Select> button. Press the <Enter> button. Perform the necessary operations. Xerox CopyCentre/WorkCentre 118 User Guide Print Settings...
  • Page 144 Specify whether or not to print the user ID. When printing the user ID, specify the print position. Odd Page 2 Sided Specify whether to print the first page on single-sided or double-sided paper when the total number of pages is an odd number. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 145: Allocate Memory

    Off - Select this if you do not want to perform spool processing. When the LPD or SMB data from a computer is being processed, data from another computer cannot be received via the same interface. Specify buffer memory capacity within 64 to 1024 KB in 32 KB increments. Xerox CopyCentre/WorkCentre 118 User Guide Print Settings...

  • Page 146: Initialize/Delete Data

    This screen allows you to configure and change the default settings for using the fax features. For more information, refer to the following. Date/Time – page 147 Daylight Savings – page 147 Fax Send Settings – page 148 Receive Settings – page 149 Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 147: Date/Time

    The daylight savings setting for the printer feature must be specified separately. Refer to Machine Clock on page 143. To specify this period, enter the start and end date using the alphanumeric keypad on the control panel. Xerox CopyCentre/WorkCentre 118 User Guide Fax Settings...

  • Page 148: Fax Send Settings

    Specify the default resolution for sending faxes. • Text – Select this option when sending a text document. • Fine – Scans the document using 8 × 7.7 lines/mm resolution. This option is recommended for detailed line art or small letters. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 149: Receive Settings

    [Hours] to enter the hour (0 to 23) or [Minutes] to enter the minutes (00 to 59) for the delayed start time. Receive Settings Use this feature to configure the default settings for receiving faxes. Xerox CopyCentre/WorkCentre 118 User Guide Fax Settings on the screen...
  • Page 150 If you select [Fixed Width], the machine selects from paper sizes whose widths are equal to the ones of received documents. • Not available Tray – Specify whether the tray is automatically selected or not for each tray when receiving a fax. Multiple-Up Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 151: F Code

    F code,Refer to F Code in the Fax chapter on page 73. After selecting from the displayed F Code list, press the <Enter> button. Then select the following items to continue the necessary settings. Xerox CopyCentre/WorkCentre 118 User Guide Fax Settings...

  • Page 152: Local Terminal Information

    NOTE: Changing the line type is not available to some countries. Fax No. Enter the fax number of the machine, using the alphanumeric keypad on the control panel. Press the <C> button to clear the previous value. Ext./Outside Line Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 153: Direct Send

    Use this feature to specify how reports are to be automatically printed. NOTE: Even if you set the machine to print out reports automatically, they cannot be printed out when the memory is insufficient. Xerox CopyCentre/WorkCentre 118 User Guide Fax Settings...

  • Page 154: Customize Screens

    For more information, refer to the following. Resolution – page 155 Lighten/Darken – page 156 Reduce/Enlarge – page 156 Scan Size – page 156 File Format – page 157 Transmission Report – page 157 Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 155: Resolution

    Specifies a 600 dpi resolution for documents that contain photographs only. 400dpi Text/Photo Specifies a 400 dpi resolution for documents that contain both text and photographs. 600dpi Text/Photo Specifies a 600 dpi resolution for documents that contain both text and photographs. Xerox CopyCentre/WorkCentre 118 User Guide E-mail Settings...

  • Page 156: Lighten/Darken

    For more information about the size that can be automatically detected, refer to When Using the E-mail Feature in the Specifications chapter on page 205. Presets Allows you to select from the preset size. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 157: File Format

    Use this feature to rearrange the locations of menu items on the E-mail screen. After selecting [Customize Screens], select the item you want to rearrange using the <Select> button, and then select the new locations pressing the < > or < > button. Xerox CopyCentre/WorkCentre 118 User Guide E-mail Settings...

  • Page 158: Screen Contrast

    Fax Program – page 160 Bulletin Board – page 161 Mailbox – page 162 Select [Create/Delete] on the [System Settings] screen using the <Select> button. Select the required option using the <Select> buttons. Press the <Enter> button. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 159: Speed Dial

    E-mail Address - Enter the e-mail address using the alphanumeric keypad on the control panel. Index - Enter the index used to search the recipient name in Address Book. Xerox CopyCentre/WorkCentre 118 User Guide Create/Delete using the <Select>...

  • Page 160: Fax Program

    To change the name, press the <C> button to delete the entered name, and then enter the new name. Index Enter the index used to search the program name in the Address Book. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 161: Bulletin Board

    Select [Edit] to display the bulletin board name entry field screen, then select [Entry mode] to switch the character type and enter the name using the alphanumeric keypad on the control panel. Xerox CopyCentre/WorkCentre 118 User Guide Create/Delete...

  • Page 162: Mailbox

    Enter an appropriate F Code to be used for communications with a remote machine. For more information, refer to F Code in the Fax chapter on page 73. Password Enter a password using the alphanumeric keypad on the control panel. Remote Input Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 163 1*:You can also use symbols as well as text and numbers. Select [Alphabet] for Entry Mode, press the <#> button to display a list of symbols, then select a symbol using the <Select> button. Xerox CopyCentre/WorkCentre 118 User Guide Create/Delete...
  • Page 164 9 Setups Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 165: Maintenance

    Ordering Supplies The drum cartridge and the toner cartridge are available for the machine. To obtain supplies, contact your Xerox Sales Representative, giving your company name, the product number and its serial number. Use the space below to record the telephone number.

  • Page 166: The Control Panel And Screen

    All countries Removing the Old Drum Cartridge Pull the front cover towards you to open Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up the release lever. Part Number 13R589 Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 167: Recycling The Drum Cartridge

    Recycling the Drum Cartridge The drum cartridge is designed to be re-manufactured. To recycle used drum cartridges, return them to Xerox in the original packaging. Return labels are included with each new cartridge. Inserting the New Drum Cartridge Remove the new drum cartridge from the box.
  • Page 168 Pull out the cartridge tape completely without breaking it. Push the cartridge again so that it is correctly placed. Close Cover A until it latches and then close Tray 5 (bypass tray). Handle Tape Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 169: Replacing The Toner Cartridge

    Pull the front cover towards you to open Hold the toner cartridge and pull it out slowly. NOTE: Hold the empty cartridge away from you to avoid spilling any toner residue. Xerox CopyCentre/WorkCentre 118 User Guide Replacing the Toner Cartridge Part Number 6R1179...

  • Page 170: Inserting The New Toner Cartridge

    Shake the cartridge up and down about 5 times gently to loosen up the toner inside. Place the cartridge in position as shown and slide it into the machine until it clicks. Close the front cover. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 171: Problem Solving

    Refer to the information contained in this chapter to resolve any problem solving issues. In addition, the Online Support Assistant (used by Xerox Customer Support staff) offers solutions for issues, such as error codes, print quality, software installation, and more.

  • Page 172: Paper Jams

    Switch off the machine immediately, and contact the Xerox Welcome Center. This section describes how to clear paper jams in the following locations.

  • Page 173: Paper Jams In Cover A

    Cover A while lifting up the release lever. If the jammed paper is inside the fuser unit, lower the green lever A2 in the direction of the arrow to open the fuser unit cover. Xerox CopyCentre/WorkCentre 118 User Guide Paper Jams...
  • Page 174 A2. NOTE: Do not touch the fuser unit because it may be hot. Close the Cover A until it latches, and then close Tray 5 (bypass tray). Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 175: Paper Jams In Cover B

    Paper Jams in Cover C Follow the steps below to clear paper jams in Cover C. Open Cover C while lifting up the release lever. Remove the jammed paper. Close Cover C until it latches. Xerox CopyCentre/WorkCentre 118 User Guide Paper Jams...

  • Page 176: Paper Jams In Cover D

    Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up the release lever. Remove the jammed paper. Close Cover A until it latches, and then close Tray 5 (bypass tray). Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 177: Paper Jams In Trays 1, 2, 3, And 4 (2-4 Are Optional)

    Clear the document jam according to the instructions displayed, and then reload the document in the document feeder. Paper Jams in the Document Feeder Cover Pull up the knob to open the document feeder cover completely. Xerox CopyCentre/WorkCentre 118 User Guide Document Jams Knob...
  • Page 178 Remove the jammed document slowly while holding the inner cover. Close the inner cover, and then close the document feeder cover. If the jam is still not cleared, lift the entire document feeder to inspect underneath. Lever Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 179: Paper Jams In The Document Exit

    If you are experiencing difficulties using the machine, check the suggestions in the following tables for advice. If this does not remedy the problem, refer to Fault Clearance Procedure on page 171. Xerox CopyCentre/WorkCentre 118 User Guide Troubleshooting Tables Knob...
  • Page 180 • Open and close each paper tray. If this • Check with the Key Operator about • If the memory is almost full, print and Xerox CopyCentre/WorkCentre 118 User Guide Recommendation the <I> position. voltage. Connect another appliance to the outlet to verify the voltage supply.
  • Page 181 The machine displays a tray fault. Xerox CopyCentre/WorkCentre 118 User Guide Symptom • Check with the Key Operator about • Divide the remaining pages of the job into •...
  • Page 182 • Check the quality of the document. • Load fresh paper. • Run off more prints until the copy quality • Replace the drum cartridge. Xerox CopyCentre/WorkCentre 118 User Guide Recommendation the screen. The machine automatically adjusts for different types of media.
  • Page 183 Ghosting (residual images) Washout Solid density variations Xerox CopyCentre/WorkCentre 118 User Guide Symptom • Set the [Lighten/Darken] feature to a • If the toner cartridge is new, the toner may • Remove toner cartridge and shake gently •...
  • Page 184 • Load custom media in the Tray 5 (bypass • Refer to the Paper and Other Media • Flip over the paper stack in the paper tray, Xerox CopyCentre/WorkCentre 118 User Guide Recommendation paper size to a smaller size, reduce the image to fit onto the smaller paper size.

  • Page 185: Fault Codes

    These may display in the [Error Information] available in the Machine Status mode. Code 00xxxx Xerox CopyCentre/WorkCentre 118 User Guide Symptom • Refer to Paper Jams on page 172 for • The envelope can only be loaded in Tray 5 •...
  • Page 186 An error occurred during F Code reception. Check the status of the remote machine. Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center. The machine’s memory is full. Delete unnecessary data and ask the other party to send the document again.
  • Page 187 Description and Corrective Action Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center. Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center.
  • Page 188 Description and Corrective Action Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center. Check the remote machine or the telephone line. If the error cannot be resolved, contact the Xerox Welcome Center.
  • Page 189 EP0005 FFF0xx FFFCxx S10000 Xerox CopyCentre/WorkCentre 118 User Guide Description and Corrective Action Turn the power off and on. If the error cannot be resolved, contact the Xerox Welcome Center. Turn the power off and on. If the error cannot be resolved, contact the Xerox Welcome Center.
  • Page 190 Turn the power off and on. If the error cannot be resolved, contact the Xerox Welcome Center. The print parameter combination was wrong. Check the print data. SMTP server name is not set correctly when reply mail was transmitted. Check if the SMTP server was set correctly. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 191 PCL command. An error occurred while printing job. Instruct the machine to print again. If an error cannot be resolved, contact the Xerox Welcome Center. The print language could not be selected. Select print language. An unsupported command was detected. To print again, check the print data and delete the command that caused the error.
  • Page 192 Could not connect to the SMTP server because the e-mail address of the machine was incorrect. Check the e-mail address of the machine. The SMTP server does not support delivery confirmation (DSN). Send e-mail without setting confirmation. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 193 C8-6 C9-3 E1-6 E1-1, E1-2, E3-1 E3-6 E8-2 Xerox CopyCentre/WorkCentre 118 User Guide Description and Corrective Action Insufficient memory for e-mail. Do the following: • Reduce scanning resolution. • Decrease the scanning area. • Add memory to print. A fax transmission parameter was wrong. Check the settings of the print driver.

  • Page 194: Output Quality

    WorkCentre copier/printer, you can: 1) Refer to this guide. 2) Contact the Key Operator. 3) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center. Please have your serial number at hand when contacting Xerox. Description and Corrective Action Turn the power off and on.
  • Page 195 The Serial Number will be displayed. NOTE: The serial number is also found on the metal plate on the left side of the machine behind Cover A. For more information, refer to Xerox Welcome Center in the Before Using the Machine chapter on page 11.
  • Page 196 11 Problem Solving Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 197: Specifications

    Note that improvements in specifications and the appearance of the product may be made without prior notice. For more information about the specifications, contact your Xerox Sales Representative. Machine Specifications...

  • Page 198: Document Size Detection Table

    NOTE: If the document is not a standard size, or the size cannot be detected, the machine prompts you to select the paper tray. (16–32 lb)(50–128 g/m in double-sided mode) Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 199 *4:Replaced with 8.5 × 11” (Letter)SEF (215.9 × 279.4 mm) *5:Replaced with 8.5 × 14” (Legal)SEF (215.9 × 355.6 mm) *6:Replaced with 8.5 × 13” (Legal)SEF (215.9 × 330.2 mm) *7:Replaced with A5 SEF (148 × 210 mm) Xerox CopyCentre/WorkCentre 118 User Guide Latin American Countries Length...

  • Page 200: When Using The Fax Feature

    279.4 279.4 279.4 (8.5 × (8.5 × (8.5 × 11” SEF 11” SEF 11” SEF (Letter)) (Letter)) (Letter)) Xerox CopyCentre/WorkCentre 118 User Guide Canada and the United States Document Document Document Glass Feeder Glass 215.9 × 215.9 × 431.8 loaded 431.8...

  • Page 201: Document Feeder

    The following table shows which sizes are replaced when sending a fax. *1:Image loss may occur because the size for sending is smaller than actual one. Xerox CopyCentre/WorkCentre 118 User Guide European Countries, the Middle Latin American Countries...
  • Page 202 East Countries 215.9 × 139.7 215.9 × 139.7 215.9 × 279.4 215.9 × 279.4 215.9 × 330.2 215.9 × 330.2 Xerox CopyCentre/WorkCentre 118 User Guide Canada and the United States 215.9 × 431.8 Canada and the United States 215.9 × 139.7 215.9 ×...
  • Page 203 To 297 From 297.1 • Document width from 267.1 to 275 (mm) Length (mm) To 257 To 297 From 297.1 Xerox CopyCentre/WorkCentre 118 User Guide Size in sending (mm) European Latin American Countries, the Countries Middle and Near East Countries 257 ×...
  • Page 204 East Countries 297 × 210 297 × 210 297 × 420 297 × 420 297 × 420 297 × 420 Xerox CopyCentre/WorkCentre 118 User Guide Canada andthe United States 279.4 × 215.9 279.4 × 279.4 279.4 × 431.8 Canada andthe United States 297 ×...

  • Page 205: When Using The E-Mail Feature

    5.5 × 8.5” 139.7 215.9 5.5 × 8.5” 215.9 139.7 A5 SEF A5 LEF B5 SEF B5 LEF Xerox CopyCentre/WorkCentre 118 User Guide European Countries, the Middle Latin American Countries and Near East Countries Document Document Document Feeder Glass Feeder 279.4 ×...
  • Page 206 SEF) 210 × 279.4 × 210 × 148 (A5 431.8 148 (A5 LEF) (11 × 17” LEF) SEF) Xerox CopyCentre/WorkCentre 118 User Guide Canada and the United States Document Document Document Glass Feeder Glass 215.9 × 210 × 215.9 ×...

  • Page 207: Paper Supply

    • 8.5 × 14” SEF (Legal) (215.9 × 355.6mm) • B4 SEF (257 × 364 mm) • Executive LEF (266.7 × 184.2 mm) • 11 × 17” SEF (279.4 × 431.8 mm) • A3 SEF (297 × 420 mm) Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 208 • B4 SEF (257 × 364 mm) • Executive LEF (266.7 × 184.2 mm) • 11 × 17” SEF (279.4 × 431.8 mm) • A3 SEF (297 × 420 mm) (20 lb) paper (16.0–57.4 lb) Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 209 Paper Sizes: A5 (148 × 210 mm, 5.8 × 8.3 inches) SEF to A3 (297 × 420 mm, 11.7 × 16.5 inches) SEF Paper Weight: 60–105 g/m (16.0–27.9 lb) NOTE: Transparencies and labels are not available. Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 210: Paper Output

    Page Transmission Time – ITU No. 1 document 33.6 Kbps (standard): 4 seconds Telephone Line Requirements Standard public analogue switched telephone line or equivalent Compatibility Super G3, ECM, G3 (20 lb) paper (16.0–57.4 lb) (16.0–27.9 lb) when using offset function. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 211 NOTE: This feature is only available when using the document feeder. Receive: 1000 mm (39.4 inches) maximum length Connection Approvals EU/EEA: certified to TBR21 USA: approved to FCC Pt 68 Canada: approved to DOC CS-03 Other countries: certified to national PTT standards Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 212 12 Specifications Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 213: Appendix

    “0-000000-000000”. If you change the country code, the previous setting of daylight saving returns to the default. For the changing procedure, refer to Country Code (ISO) on page 130. NOTE: For a code other than the listed countries, contact your Xerox Sales Representative. North America...
  • Page 214 Western Europe Countries Austria Belgium Denmark Finland France Germany Greece Ireland Italy Malta Norway Portugal Spain Sweden Switzerland Netherlands United Kingdom Eastern Europe/Middle East Country Date and Code Time Format DDMMYYYY DDMMYYYY DDMMYYYY DDMMYYYY DDMMYYYY Czech Republic DDMMYYYY DDMMYYYY DDMMYYYY DDMMYYYY DDMMYYYY DDMMYYYY...
  • Page 215 Africa Country Countries Code Time Format Algeria DDMMYYYY Angola DDMMYYYY Botswana DDMMYYYY Burkina Faso DDMMYYYY Burundi DDMMYYYY Cameroon DDMMYYYY Cape Verde DDMMYYYY Central African DDMMYYYY Republic Chad DDMMYYYY Congo DDMMYYYY Cote d'lvoire DDMMYYYY Democratic DDMMYYYY Republic of Congo Eritrea DDMMYYYY Ethiopia DDMMYYYY Gabon...

  • Page 216: Cautions And Limitations

    Cautions and Limitations Document Jams, Paper Jams, and Paper Out during Copying Follow the steps below if document jams, paper jams, or paper out occur during copying when [Uncollated] is set for [Output]. Document Jams Remove the jammed document according to the displayed message. Sort the output and remove white papers if they exist.

  • Page 217: Glossary

    Auditron Auto Answer Mode Auto Clear Baud Rates Bit Rates Xerox CopyCentre/WorkCentre 118 User Guide 420 × 297 mm paper. 297 × 210 mm paper. 210 × 148 mm paper. A report that contains information about jobs sent and received.
  • Page 218 To use a telephone number for document transmission. The methods of dialing provided by the machine include: manual dialing using the numeric keypad, Speed Dialing, One Touch Dialing, and using the Address Book, etc. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 219 Factory Default (s) Fault Code Fax (Facsimile) Frame Type Xerox CopyCentre/WorkCentre 118 User Guide A tone sounds from the telephone line when a remote machine receives a call. You will then know that you are connected to the line. Special characters used to enter the dial pause, etc.
  • Page 220 Retrieves a document from the mailbox of a remote machine. A fax mode that starts receiving a fax after you have communicated with a caller and confirmed that the call is a fax job. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 221 Language file) Photo Polling POP3 Portrait Xerox CopyCentre/WorkCentre 118 User Guide Mask data is displayed as special characters in the place of the private data. Data is masked when the forward slash key (/) is selected. A capacity for storing documents.
  • Page 222 <Clear All> button. A single page scan from the Document Glass, or a single or multiple page scan from the Document Feeder. The short edge of the paper is positioned to enter the machine first. Xerox CopyCentre/WorkCentre 118 User Guide...
  • Page 223 Transmission Interval Transmission Report Transmit Uncollated Xerox CopyCentre/WorkCentre 118 User Guide A condition of reduced power consumption while the machine is not performing a transaction. Simple Mail Transfer Protocol: a communications protocol (an agreement governing the way data is transmitted) commonly used for sending and receiving e-mail.
  • Page 224 14 Glossary Xerox CopyCentre/WorkCentre 118 User Guide...

  • Page 225: Index

    Bypass Tray ...31 C button ...34 Center Output Tray ... 31 CentreWare Internet Services ...97 accessing ...98 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide features ... 98 Jobs tab ... 99 Maintenance tab ... 115 Properties tab ... 102 Status tab ... 101 Support ...
  • Page 226 ... 210 resolution capability ... 211 resolution conversion ... 211 telephone line requirements ... 210 transmission speed ... 210 Fax Transmitting indicator ... 33 File Format ... 92 Front Cover ... 31 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 227 Print Mode ...45 Report/List ...42 Mailbox ... 80 Maintenance ...165 Manual Dial button ...33 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Media Available Settings ... 150 Memory Settings – CWIS ... 114 Minimum Size Settings ... 150 Mixed Size Originals ... 60 Modes ...
  • Page 228 Print Settings ... 137 Printer Settings ... 143 procedures ... 125 Receive Settings ... 149 Redial ... 149 Reduce/Enlarge ... 134 Report Settings ... 153 Resolution ... 148 Rotate 90° ... 149 Scan Size ... 156 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...
  • Page 229 Transmission Report ... 72 Transmitting indicator ...33 Tray 1 ... 31 Tray 1 to 4 ...32 Tray 2 ...31 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide Tray 3 ... 31 Tray 4 ...31 Tray 5 ... 31 Tray Priority ... 136 Trays –...
  • Page 230 15 Index Xerox CopyCentre/WorkCentre 118 Quick Reference Guide...

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