Xerox CopyCentre C118 System Administration Manual page 120

13 Problem Solving
A network error occurs on the
network between the client
and the machine.
The printer entry setting is
not correctly defined on the
client.
The system is in offline.
The print data size sent in
one print command exceeds
the buffer memory size (in
spool mode).
A fault occurred during print
processing.
The specified transmission
speed is different from the
transmission speed of the
network.
The client and machine are in
different rings connected via
a bridge, and the source
routing is inactivated.
The data format of the print
job does not match the print
environment of the client
(print data sent from the
client contains TBCP).
120
Cause Confirmation Method
Use the PING command to
check the communication
status.
Check the printer entry
setting on the client. Check
the /etc/printcap file of the
client or use the lpstat
command to troubleshoot.
Check if the online lamp is
off.
Check the upper limit of the
receiving data size, and then
compare it with the size of
print data to be sent as one
job.
Check the LPD error
message displayed on the
control panel.
Check whether the
transmission speed is
specified correctly.
Check whether the source
routing is specified correctly.
Xerox CopyCentre/WorkCentre 118 System Administration Guide
Check the error.
Define the correct printer
entry setting.
Exit the pause or the
machine setting mode, and
then check if the online lamp
comes on.
<Action -1>
When the print data size
exceeds the maximum
receiving data size in one file,
divide the file into files
smaller than the maximum,
then re-send the print
request.
<Action -2>
When the print data size
exceeds the maximum
receiving data size in multiple
files, reduce the number of
files to be printed at one time.
Switch the machine off and
on.
Specify the correct
transmission speed.
Activate the source routing.
Specify PSASC as the printer
name.
–
Action