Codeplug Troubleshooting; Corrupted Software Repair Procedure - Motorola iDEN i530 Field Service Manual

BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation
To prevent the loss of call lists, create a backup of the codeplug before attempting any form of
modification. Refer to the Radio Service Software User's Guide for instructions on reading and
saving codeplug information.
6.5.2

Codeplug Troubleshooting

The RSS online Help System topics contain information for troubleshooting codeplug problems.
The following error messages are discussed:
•
Unable to read the codeplug
•
Unable to write partial codeplug
•
Unable to write entire codeplug
•
Unable to write subscriber software (flashing)
•
Unable to write software and codeplug
•
Update failed while writing subscriber software
•
Update failed while reading radio or writing entire codeplug
6.5.3

Corrupted Software Repair Procedure

Use this test to check for a software failure in the unit. This test corrects units that display SELF-
CHECK FAIL 04000 messages.
Required equipment: computer workstation with RSS installed, data cable RS232, or USB cable
To perform the flash test (test time approx. 8 min.):
1. Connect the unit to the computer workstation.
2. Power up the unit. Wait until registration is complete before continuing.
3. If a SELF-CHECK FAIL message is displayed, use the RSS to reflash the latest software into
the unit. Make sure the software and codeplug versions match.
4. Place a test call to determine if the unit is operational. If the unit still does not work, there are
problems other than the software.
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