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Motorola iDEN i530 Field Service Manual

Digital multi-service, data-capable portable
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i530
Digital Multi-Service,
Data-Capable Portable
Field Service Manual
Basic and Field Level
Test Procedures
November 12, 2003
i
68P80400P65-O

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Summary of Contents for Motorola iDEN i530

  • Page 1 i530 Digital Multi-Service, Data-Capable Portable Field Service Manual Basic and Field Level Test Procedures November 12, 2003 68P80400P65-O...
  • Page 2 The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola’s prior written consent.

  • Page 3: Safety And General Information

    Your Motorola two-way radio complies with the following RF always place the radio product in a Motorola approved clip, energy exposure standards and guidelines: holder, holster, case or body harness for this product. Use of...
  • Page 4 SAFETY AND GENERAL INFORMATION Facilities ALL MODELS WITH FCC ID AZ489FT5825 MEET THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO To avoid electromagnetic interference and/or compatibility RADIO WAVES. conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care Your wireless phone is a radio transmitter and receiver.
  • Page 5 SAFETY AND GENERAL INFORMATION Operational Cautions Operational Warnings Antennas For Vehicles Equipped with an Air Bag Do not use any portable radio product that has a damaged Do not place a portable radio product in the area over the air bag antenna.
  • Page 6 SAFETY AND GENERAL INFORMATION Use of a non-recommended attachment to a battery charger Do not disassemble a battery charger; take it to a qualified may result in a risk of fire, electric shock, or injury to service technician when service or repair is required. persons.

  • Page 7: Model Information

    MODEL INFORMATION MODEL INFORMATION This manual applies to the following iDEN i530 Digital Portable models: H63XAH6RR3AN 806-940 MHz, Multi-Service, Data-Capable Portable MODEL NUMBERING SYSTEM Typical Model Number: Position: 9 10 11 12 Position 1 - Type of Unit H = Hand-Held Portable...

  • Page 8: Model Specifications

    MODEL SPECIFICATIONS MODEL SPECIFICATIONS GENERAL RECEIVER TRANSMITTER FCC Designation: AZ489FT5825 Receiver Type: Superheterodyne Transmitter Type: Single Conversion Operational Modes: Phone Frequency Range: 851-870 MHz Frequency Range: 806-825 MHz Private 935-940 MHz 896-901 MHz Group Circuit Data 800 MHz Band only: Packet Data Temperature Range: Channel Spacing:...

  • Page 9: Table Of Contents

    CONTENTS SAFETY AND GENERAL INFORMATION..MODEL INFORMATION....MODEL SPECIFICATIONS ....viii CONTENTS .

  • Page 10: Contents

    CONTENTS Messages ........... . . Self-Test Errors .
  • Page 11 CONTENTS Connecting the Unit to the RSS Workstation ......Codeplug Repair Procedure..........Codeplug Troubleshooting .
  • Page 12 CONTENTS Keypad Test ........... Audio Test .

  • Page 13: Preface

    The iDEN i530 Digital Multi-Service, Data-Capable Portable Field Service Manual contains the information necessary to identify and fix problems in the Motorola i530 Digital Portable. This unit is based on digital technology and is designed to operate on iDEN systems.

  • Page 14: Conventions Used In This Manual

    Rapid Charger User’s Guide 68P81084C33 Wireless Data Services User’s Guide NTN9118A *This publication available online at: http://businessonline.motorola.com as part of the RSS application download package. Also available on the RSS application CD through Motorola’s Aftermarket & Accessories Division, 1-800-422-8210. 68P80400P65-O...

  • Page 15: Overview

    CHAPTER 1 OVERVIEW To achieve a high spectrum efficiency, the i530 digital multi-service, data-capable portable uses a unique modulation technology and sophisticated voice-compression algorithm. The voice of the person speaking into the microphone is converted into a digital bit stream consisting of zeros (0) and ones (1).
  • Page 16 OVERVIEW: iDEN Digital Modulation Technology RL 0dBm 10 dB/ Power (dB) Frequency from Desired Channel Center (kHz) Figure 1-1. Spectrum of DEN Quad 16QAM Quadrature Phase Shift Keying (QPSK) is one of the most common modulation techniques for satellite communications. In QPSK, a digital data stream is taken two bits at a time to generate four possible phase states of the transmitted carrier.

  • Page 17: Iden Voice Compression Technology

    OVERVIEW: iDEN Voice Compression Technology algorithms and one digital-signal processor (DSP) to perform voice compression/decompression and RF modulation/demodulation. Base Station Control Channel Transmitting 6 of 6 slots continually. 90ms 90ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms...

  • Page 18: Calling Area Coverage

    OVERVIEW: iDEN Voice Compression Technology (GPS) system. Each burst is numbered; the number is referred to as the slot number. All bursts occurring at a given time carry the same slot number. Inbound transmission bursts (sent from the unit) are offset 19 milliseconds from the outbound burst; the inbound burst begins 4 milliseconds after the end of the outbound burst (see Figure 1-2 on page 1-3).

  • Page 19: Global Positioning System (Gps) Section

    OVERVIEW: Global Positioning System (GPS) Section Global Positioning System (GPS) Section The U.S. Department of Defense (DoD) has built a 24-satellite constellation for the purpose of pinpointing locations anywhere on the planet. The satellites circle the earth every 12 hours, transmitting radio signals at a fixed frequency of 1575.42 MHz.
  • Page 20 OVERVIEW: SIM Cards • Voice records • Voice names To remove a SIM card (Figure 1-3): CAUTION: Do not touch the gold-colored area of the SIM card. 1. Power off the unit and remove the battery cover and battery. 2. Turn the unit face down so that the antenna is at the upper left corner. 3.

  • Page 21: Components, Icons, And Indicators

    CHAPTER 2 COMPONENTS, ICONS, AND INDICATORS To conduct basic troubleshooting and maintenance of the i530 unit, you must become familiar with the components, display icons, and status indicators associated with the unit. 530 Component Views Earpiece Antenna Display Volume Controls Power On/Off c.

  • Page 22: Display Icons

    COMPONENTS, ICONS, AND INDICATORS: Display Icons Display Icons Icons for the i530 unit provide information that is useful for troubleshooting and testing purposes. All features of the i530 can be accessed through the main menu. When using a feature, the icon for that feature appears in the upper left corner of the display.

  • Page 23: Status Icons

    COMPONENTS, ICONS, AND INDICATORS: Display Icons Call Alert: Lists call alerts. list of call alerts Call Alerts menu Find your approximate geographical location. Ring Tones: Assign ring tones and turn ringer off. VibeAll list of ring tones Ring Tones menu 2.2.2 Status Icons Status icons appear in the two rows at the top of the display.

  • Page 24: Call Icons

    COMPONENTS, ICONS, AND INDICATORS: Display Icons Speaker Off — Sets Direct Connect and Group Connect sound to come through the earpiece rather than through the speaker. Your phone does not ring for DC and GC calls if Alert Type is set to SILENT or Vibrate. Messages —...

  • Page 25: Contacts Type Icon

    Information stored in Contacts is saved on your SIM card. If you move your SIM card to another SIM-based Motorola phone, you can access information stored in Contacts from that phone. Each number or address stored must be assigned a Contacts type. Contacts type icons that appear on...
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  • Page 27: Displays, Messages, And Alerts

    CHAPTER 3 DISPLAYS, MESSAGES, AND ALERTS To conduct basic troubleshooting and maintenance of the i530 unit, you must become familiar with the display screens, errors, messages, and alert tones associated with the unit. Power-Up Sequence Extend the antenna for optimum power and press p momentarily to turn on the unit and begin the power-up sequence.

  • Page 28: Power-Down Sequence

    DISPLAYS, MESSAGES, AND ALERTS: Power-Down Sequence Power-Down Sequence To power down the unit, press for one second or more. Messages 3.5.1 Self-Test Errors The following table contains the list of self-test non-reset errors. These errors are displayed as SELF CHECK ERROR YXXXX (YXXXX represents the identifier for that error). Table 3-1.

  • Page 29: Service Messages

    Target unit not authorized to Do not call unauthorized unit receive call Technical Error Unable to Problem detected with the GPS Reboot unit. If problem persists, contact Motorola Locate Sats circuitry Unable to locate Sats Unit does not have clear view of Make sure user is out in clear sky and stationary.

  • Page 30: Alert Tones

    DISPLAYS, MESSAGES, AND ALERTS: Alert Tones Table 3-3. Service Messages (Continued) Message Cause Action Unknown User Unit unknown to system Report problem to provider User Not Available Target unit in Private, Group, or Try call again later Alert call, or is not in service Alert Tones An i530 unit can send alert tones to the earpiece, speaker, or external speaker.
  • Page 31 DISPLAYS, MESSAGES, AND ALERTS: Alert Tones Table 3-4. 530 Alert Tones (Continued) Tone High Freq Cadence When Tone Occurs Invalid Key 900Hz 1x80ms on Invalid key pressed Low Battery in Idle Spkr Spkr 2300Hz 24ms on+24ms off + 24ms on+240 Battery below preset value.
  • Page 32 DISPLAYS, MESSAGES, AND ALERTS: Alert Tones Table 3-4. 530 Alert Tones (Continued) Tone High Freq Cadence When Tone Occurs Phone Ring (U.S.) Spkr Spkr Available ringer tones: Phone call received 2091/ 14x(24ms on 2091Hz + 24ms on 2556Hz 2556Hz) + 2.5s off 2230/ 14x(64ms on 2230Hz + 64ms on 2040Hz...
  • Page 33 DISPLAYS, MESSAGES, AND ALERTS: Alert Tones Table 3-4. 530 Alert Tones (Continued) Tone High Freq Cadence When Tone Occurs Talk Prohibit Spkr 900Hz Continuous PTT transmission not allowed TOT Warning Spkr 900Hz 1x80ms on Transmission rights expiring Valid Key Press 1800Hz 1x80ms on Valid key pressed or unit...
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  • Page 35: Preparing For Basic Level Testing

    CHAPTER 4 PREPARING FOR BASIC LEVEL TESTING To prepare the unit for testing, the antenna must first be removed. WARNING: When replacing the antenna, be sure to use the appropriate assembly for your model. Failure to use proper antenna assembly constitutes an FCC Grant Violation.

  • Page 36: Additional Test Equipment

    PREPARING FOR BASIC LEVEL TESTING: Additional Test Equipment 2. Firmly grip the antenna base and screw into base in clockwise motion. Must screw in easily. See Figure 4-2. 3. Tighten enough so that antenna does not loosen from base, approximately 2.5 in.lb. Do not overtighten.

  • Page 37: Basic Level Checks And Self Tests

    CHAPTER 5 BASIC LEVEL CHECKS AND SELF TESTS Before you perform basic troubleshooting and self tests on an i530 unit, determine if any special conditions could affect testing and check the units for defective parts. There are five categories of basic tests: •...

  • Page 38: Basic-Level Test Checklist

    BASIC LEVEL CHECKS AND SELF TESTS: Basic-Level Test Checklist Basic-Level Test Checklist Use the following checklist to ensure that all the necessary tests are performed and to provide a tracking mechanism in case the unit is sent to the next level of service. Check the appropriate box for each test performed and indicate whether or not the test was completed successfully.

  • Page 39: Mechanical And Electrical Checks

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 4. Wipe and dry the unit with a soft, absorbent, lint-free cloth. Make sure that there are no damp spots on the connectors or in cracks and crevices. Mechanical and Electrical Checks Before conducting more complex tests, clean and check the unit for any mechanical defects that might cause or contribute to the problem.

  • Page 40: Accessory Swap Test

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 1. Power off the unit, and then remove the battery. 2. Remove the SIM card from the unit (see “Removing a SIM Card” on page 1-6). 3. Clean the SIM card, if necessary, by wiping its surfaces with a clean, static-free cloth, and then check the contact areas in the unit for foreign material, damage, or other defects.

  • Page 41: Battery Connections Test

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 1. Power up the unit. 2. Press to clear display inputs.. 3. Press each of the alphanumeric keys to see if the unit responds. If the unit does not respond to a pressed key, remove the battery to cycle power on.

  • Page 42: Voltage Recognition Test

    BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks 3. Scroll until the GPS menu option is highlighted. 4. Press SELECT. 5. Scroll down on the GPS menu until the “POSITION” option is selected. 6. Press SELECT. The unit will display a “Position” information sheet. 7.

  • Page 43: Self-Test Procedures

    BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures Self-Test Procedures An i530 unit allows you to conduct automatic self tests to ensure that it is working properly. Self- test procedures include gathering information from the unit’s displays and testing the functionality of basic components.
  • Page 44 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures Press to change. Scroll left or right to set the contrast. Press • Language — sets the language that your phone displays. Phone Calls Features The Phone Calls menu controls how your phone handles phone calls: •...
  • Page 45 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures Choose the option you want: Receive All — Tones sound during calls for all types of messages. Msg Mail Only — Tones sound during calls for mail messages; tones for all other types of messages are held until you end calls.
  • Page 46 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures Volume Features The Volume menu sets the volume of sounds your phone makes: • Line1 — sets ringer volume for phone line 1. • Line2 — sets ringer volume for phone line 2. •...
  • Page 47 BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures Press Enter the current GPS PIN. Note: When you receive your phone, your GPS PIN is 0000. Press To change your GPS PIN: From the main menu, select Settings > Security > Change Password > GPS PIN. Enter the current GPS PIN.

  • Page 48: Call Performance Test

    BASIC LEVEL CHECKS AND SELF TESTS: Self-Test Procedures • Reset Defaults — Reset Settings returns all settings to their original defaults; Reset All returns all settings to their original defaults and erases all stored lists. Use only under the direction of your service provider.

  • Page 49: Basic Level Test Modes And Procedures

    CHAPTER 6 BASIC LEVEL TEST MODES AND PROCEDURES To complete basic testing of an i530 unit, you must enter a test mode to retrieve data from the unit, and perform the technician tests in the correct sequence with the appropriate equipment. Test procedures are listed in the order in which they should be implemented.

  • Page 50: Display Screens

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes 6.1.2 Display Screens Display screens on the i530 unit provide information that is useful for troubleshooting purposes. These displays appear only when the unit is placed in debug mode (see “Entering Debug Mode on page 6-1).

  • Page 51: Entering Test Mode

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Modes Table 6-1. Display Screens (Continued) Name Description IMEI/SIM ID Displays the electronic serial number and SIM ID serial number. The IMEI is the global name assigned to the mobile station at manufacturing time and should correspond to the serial-number tag of the unit.

  • Page 52: Test Mode Test Procedures

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures 7. Press the left Scroll key. You now are in test mode. To exit test mode, press the option key under Exit. The unit waits for a few seconds, resets, and then re-registers the unit.

  • Page 53: Esn And Imei Matching Test

    BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures 12. Press the Stop key to end the test. 6.2.2 ESN and IMEI Matching Test Use this test to verify that the electronic serial number (ESN) matches the International Mobile Equipment Identifier (IMEI) on the Serial Number label located on the chassis of the unit.
  • Page 54 BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures 3. Press Back to return to the Unit Info display, and then scroll down to highlight the Software choice. 4. Press Select to view the current software version programmed in the unit, as well as the software type (RSS model) and build date.
  • Page 55 BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures 20. Press Back to return to the Trace Mode display. 21. Scroll down to highlight Err/Chan Codes, and then press On to view the Err/Chan Codes display. This screen displays the physical channel that the unit is connected to or the radio link procedure that is currently active.

  • Page 56: Technician Test Procedures

    BASIC LEVEL TEST MODES AND PROCEDURES: Technician Test Procedures Technician Test Procedures Technician tests usually require special equipment to test the functionality of the components in the unit. The following tests check or repair the functionality of the unit: • Codeplug Repair Procedure •...

  • Page 57: Codeplug Repair Procedure

    BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation Unit Under Test Computer Workstation (RSS) RS232 Data Cable or USB Data Cable RS232 Port/ USB Port Figure 6-1. Data Cable Programming Setup Refer to the Radio Service Software User’s Guide for more information on setting up your test computer as an RSS workstation.

  • Page 58: Codeplug Troubleshooting

    BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation To prevent the loss of call lists, create a backup of the codeplug before attempting any form of modification. Refer to the Radio Service Software User’s Guide for instructions on reading and saving codeplug information.

  • Page 59: Preparing For Field Level Testing

    • Ground the working surface of your service bench. If possible, use the Motorola Static Protection Assembly (P/N 0180386A82) to ground your service bench. This assembly contains a wrist strap, two ground cords, a table mat, and a floor mat.

  • Page 60: Using Rss

    Prior to touching any printed-circuit board, touch an electrical ground to remove any static charge that might have accumulated. Refer to Service and Repair Note SRN-F1052 for more information. This note is available through: Motorola Literature Distribution Center 2290 Hammond Drive Schaumburg, IL 60173...

  • Page 61: Connecting An I530 Unit To The R-2660

    PREPARING FOR FIELD LEVEL TESTING: Connecting an i530 Unit to the R-2660 Connecting an 530 Unit to the R-2660 The R-2660 Communications System Analyzer enables you to monitor and perform tests on an i530 unit. Figure 7-1 shows the i530/R-2660 test setup. Equipment Required: R-2660, reference SIM card, SMA to N-type RF coaxial cable, battery eliminator, 5.0-12.0 Vdc power supply.

  • Page 62: Operating The R-2660

    PREPARING FOR FIELD LEVEL TESTING: Connecting an i530 Unit to the R-2660 7. Attach the power leads on the battery eliminator to the DC power supply. CAUTION: Be very careful to observe polarity when connecting power to the battery eliminator. Also, be sure to protect the test setup from any potential overvoltage condition.

  • Page 63: Disassembling And Reassembling The I530 Unit

    11. Press the DISP key to return to the Display zone. You now are ready to begin testing. Disassembling and Reassembling the 530 Unit Motorola recommends the service technician follow a prescribed disassembly sequence to access specific items or components of the unit. The i530 product is an efficiently designed package that incorporates the physical overlap and integration of some modular components.

  • Page 64: I530 Disassembly Sequence Flowchart

    PREPARING FOR FIELD LEVEL TESTING: Disassembling and Reassembling the i530 Unit 7.4.1 530 Disassembly Sequence Flowchart Antenna Assembly Escutcheon/Label Battery Cover Battery SIM Card Smart /Mute Keypad Back Housing Audio Jack Seal Accy Connector Seal Front Housing PTT/Vol Keypad Main Keypad Main Board Assembly Main Board Keypad Board...

  • Page 65: Disassembly Procedure

    PREPARING FOR FIELD LEVEL TESTING: Disassembly Procedure Disassembly Procedure 7.5.1 Removing the Antenna See section 4 “Removing and Replacing the Antenna.” 7.5.2 Removing the Back Housing Equipment Required: T6 Torx bit driver, extended tip. Preparation: Unit is powered off. 1. Remove the battery and SIM card. 2.
  • Page 66 PREPARING FOR FIELD LEVEL TESTING: Disassembly Procedure 7.5.3 Removing the Smart/Mute Keypads, PTT/Volume Keypad, and Audio Jack Seal Preparation: Front Housing is separated from Back Housing. 1. Locate Smart/Mute Keypad and Audio Jack Seal in the Back Housing (see Figures 7-4 and 7-5).

  • Page 67: Removing The Main Keypad

    PREPARING FOR FIELD LEVEL TESTING: Disassembly Procedure 7.5.4 Removing the Main Keypad Preparation: Back Housing is removed. 1. Lift the Main and Controller Boards out from their housing bosses as a unit. No strain on Flex- Connector. 2. From the outside, push the Keypad’s Scroll key in. Peel out remainder of keypad. NOTE: Do not pull the keypad at the lower boss —...

  • Page 68: Removing The Microphone And Seal

    PREPARING FOR FIELD LEVEL TESTING: Disassembly Procedure Work stick in and down/ side to side Adhesive location (underneath) Figure 7-7. 5. After adhesive is separated, continue to separate the board to board connector in the same direction. Not from the bottom connector side or antenna side. 6.

  • Page 69: Assembly Procedures

    PREPARING FOR FIELD LEVEL TESTING: Assembly Procedures 2. Gently pry up until the mic starts to release. Be careful not to over-stretch the mic seal “wings.” Figure 7-9. Assembly Procedures 7.6.1 Installing the Microphone Equipment Required: Clean tweezers, Black Stick. Preparation: Clean the Front Housing of any dirt and debris.

  • Page 70: Installing The Main Keypad

    PREPARING FOR FIELD LEVEL TESTING: Assembly Procedures 7.6.2 Installing the Main Keypad Equipment Required: None. Preparation: Clean Front Housing of any dirt and debris. 1. Align keypad with bosses inside Front Housing. 2. Check around perimeter for proper seat. Boss Guide &...

  • Page 71: Installing The Main And Keypad Boards

    PREPARING FOR FIELD LEVEL TESTING: Assembly Procedures 7.6.4 Installing the Main and Keypad Boards Preparation: • Front Housing, Main Keypad, contact areas clean of dirt and debris. • Insure the Keypad Board and Main Board are free of prior adhesive pad. 1.

  • Page 72: Installing The Ptt/Volume Keypad

    PREPARING FOR FIELD LEVEL TESTING: Assembly Procedures Push Here Figure 7-15. 7.6.5 Installing the PTT/Volume Keypad Equipment Required: None. Preparation: Check slot for dirt and debris. 1. Align PTT/Volume Keypad with its respective slot in the Front Housing after the Main/Keypad Board Assembly is installed (see Figure 7-16).
  • Page 73 PREPARING FOR FIELD LEVEL TESTING: Assembly Procedures 3. Insert and torque four T6 screws at 2.5 in.oz. 4. Check housing appearance gap and keypad operation. 5. Insert SIM card and Battery. 6. Perform Model Assembly Test Mode Test (see “Troubleshooting” section). Alignment Tab Figure 7-17.

  • Page 74: Exploded View And Parts List

    PREPARING FOR FIELD LEVEL TESTING: Exploded View and Parts List Exploded View and Parts List This section contains the component parts list and exploded view for the i530 unit. 7.7.1 Component Parts List Table 7-1. 530 Component List Description Part Number Kit Number Screw, K18 T6 0385273D03...

  • Page 75: Exploded View

    PREPARING FOR FIELD LEVEL TESTING: Exploded View and Parts List 7.7.2 Exploded View 7-17 68P80400P65-O...
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  • Page 77: Field Level Test Modes And Procedures

    CHAPTER 8 FIELD LEVEL TEST MODES AND PROCEDURES To perform field level testing on the i530 unit, you must enter a test mode to retrieve data from the unit, and perform the technician tests in the correct sequence with the appropriate equipment. NOTE: All tests should be performed in an RF interference-free environment.

  • Page 78: Required Test Equipment

    FIELD LEVEL TEST MODES AND PROCEDURES: Required Test Equipment The following tests are performed in test mode: • TX Power Test • BER Tests 800BER1 800BER2 800BER3 800BER4 900BER1 900BER2 900BER3 NOTE: The Power, MPX, and MOD test parameters are for factory use only and should not be adjusted by field service personnel.
  • Page 79 FIELD LEVEL TEST MODES AND PROCEDURES: Field-Level Test Checklist Check the appropriate box for each test performed and indicate whether or not the test was completed successfully. Table 8-1. Field-Level Test Checklist Done Technical Tests Pass Fail Registration/Call TX Power 800BER1 800BER2 800BER3...

  • Page 80: Registration/Call Test

    LED lights. (Use a reference unit to get a baseline.) Note: For 900 MHz verification, please perform the BER Test on page 8-7. May require ordering additional option for test. Contact Motorola Customer Service (see Appendix A). Notes: Set up the R-2660 for iDEN See the Strong Signal Environment section in Chapter 7.

  • Page 81: Sqe Test

    FIELD LEVEL TEST MODES AND PROCEDURES: SQE Test SQE Test Use this test on a unit having any of the following symptoms: No service failures or poor SQE/RSSI (poor performance in known good coverage area). Set up the R-2660 for iDEN Notes: Mobile operation, and connect the Watch unit for resetting during this procedure.

  • Page 82: Tx Power Test

    FIELD LEVEL TEST MODES AND PROCEDURES: TX Power Test TX Power Test Use this test on a unit on a unit having bad transmission (TX) or intermittent service failures. (This is a transmitter test only.) Notes: Set up the R-2660 for Spectrum Place the unit into Test Mode for this test.

  • Page 83: Ber Test

    FIELD LEVEL TEST MODES AND PROCEDURES: BER Test BER Test Use this test on a unit having any of the following symptoms: resets (RAAAA Type), No Service failures. Notes: Set up the R-2660 for iDEN BER Confirm the reset log has errors. Test, and connect the unit to the RF Place the unit into Test Mode for this test.

  • Page 84: Power-Up Test

    FIELD LEVEL TEST MODES AND PROCEDURES: Power-Up Test Power-Up Test Use this test to check power-up. Symptoms: dead battery, short battery life, or unit does not power up. Note: In the United States, the Main board can only be replaced and programmed at the Try to power up factory or iDEN Radio Support Center.
  • Page 85 FIELD LEVEL TEST MODES AND PROCEDURES: Keypad Test Keypad Test Use this test to check the operation of the unit’s keypads and display. Symptoms: unit locked, or stuck key. Power up the unit. Enter the Model Assembly (MA) Test Mode. Verify Swap the Display module that all the...
  • Page 86 FIELD LEVEL TEST MODES AND PROCEDURES: Audio Test 8.10 Audio Test Use this test to check the audio portion of the unit. Notes: Set up the R-2660 for iDEN Verify that the unit can pass the SQE test before performing the Mobile operation, and connect the Audio test.
  • Page 87 FIELD LEVEL TEST MODES AND PROCEDURES: Reset Test 8.11 Reset Test Use this test on a unit having any of the following symptoms: unit resets, or unit powers off and then on. Notes: Set up the R-2660 for iDEN Mobile operation, and connect the Verify that the unit has resets entries in the Reset log.
  • Page 88 FIELD LEVEL TEST MODES AND PROCEDURES: Reset Log Test 8.12 Reset Log Test Use this test to check the reset log in the unit. To perform the reset log test: 1. Power on the unit and wait until registration is complete. 2.
  • Page 89 FIELD LEVEL TEST MODES AND PROCEDURES: Model Assembly (MA) Test Mode Test 8.13 Model Assembly (MA) Test Mode Test Use this test on a unit to check the functioning of the software. LCD Test Display Entering MA Test Mode: Unit must be Off. To enter, simultaneously press and hold three keys in the LCD Contrast Test same row on the keypad, such as 1-2-3, while pushing the Power key.
  • Page 90 FIELD LEVEL TEST MODES AND PROCEDURES: Model Assembly (MA) Test Mode Test (cont.) 8.13 Model Assembly (MA) Test Mode Test (cont.) Continued from 4 Border Test Backlight On Backlight/Vibrator Test Replace defective part MA Test Vibrator On Mode Vol Up Key Check activation in RSS &...
  • Page 91 FIELD LEVEL TEST MODES AND PROCEDURES: Model Assembly (MA) Test Mode Test (cont.) 8.13 Model Assembly (MA) Test Mode Test (cont.) Continued from Audio Loopback Test <MN MNU MN> Replace defective part Keypad Test 1 2 3 MA Test < v 4 5 6 Mode SN EN...
  • Page 92 FIELD LEVEL TEST MODES AND PROCEDURES: GPS Receiver 8.14 GPS Receiver Use this test on a unit to check functionality of the GPS. Find an open sky area. Turn unit Obtain reference Activate receiver. Phone Location returns coordinates location match working.
  • Page 93 ORDERING REPLACEMENT PARTS AND KITS Parts should be replaced with identical replacement parts. Replacement parts and kits for i530 units can be ordered directly from the Motorola Accessories and Aftermarket Division (AAD) at 1-800-422-4210 and listen to the prompts; or FAX 800-622-6210.
  • Page 94 4070354A01 Replacement Kits When ordering replacement kits, the complete kit number should be included. If the correct number cannot be located, call Motorola Parts Identification at 1-800-422-4210. Refer to the exploded view and parts list in Chapter 7. Table A-2.
  • Page 95 Hard Install Car Kit Cradle NNTN4753A Escutcheon Labels: NNTN4860A Label, i530 Escutcheon - Avantel NNTN5027A Label, i530 Escutcheon - Motorola NNTN5381A Label, i530 Escutcheon - Movilink NNTN5026A Label, i530 Escutcheon - Nextel NNTN5028A Label, i530 Escutcheon - Southern LINC...
  • Page 96 Part Number Battery Eliminator NNTN4850A Black Stick SLN7223A Cable, Audio Jack Test NNTN5171A Cable, SMA to N-Type RF Contact Motorola Communications System Analyzer Motorola R-2660 Data Cable, RS-232 (Serial Port) NKN6560A Data Cable, USB NKN6559A Digital Volt-Ohm Meter Keithly 2001 or eq.
  • Page 97 ORDERING REPLACEMENT PARTS AND KITS: Recommended Programming Equipment Recommended Programming Equipment The following tables list the programming equipment and software recommended for troubleshooting i530 units at the field level of service. Table A-4. Recommended Programming Equipment Name Part Number Description Cable, Data, RS232 NKN6560A Connects unit directly to the...
  • Page 98 ORDERING REPLACEMENT PARTS AND KITS: Recommended Programming Equipment Table A-5. Recommended Software Name Part Number Description Radio Service Software (RSS) Programs the unit Carrier Version RVN4121 Super Agent Version RVN4172(s) iDEN CompanionPro Allows “Contacts” information stored on an i530 unit’s SIM card to be used with an i2000, i2000plus, or any other GSM phone.
  • Page 99 GLOSSARY The terms and definitions that follow apply to a range of iDEN products, including the i-Series, m-Series, r-Series, and L-Series units. Accur Value used by the GPS chipset that is calculated upon a time request. Analog to digital converter. antenna Device that permits radiation and reception of radio frequency into space.
  • Page 100 See also firmware. CODEX Manufacturer of modems for Motorola’s Internet Networking Group. color code In cellular technology, a coding method for differentiating between two or more cells using the same frequency.
  • Page 101 GLOSSARY encryption Scrambles voice input or audio signals into encoded signals before routing to the transmitter for broadcast. See also decryption. Epoch Value that is provided by the network that helps the subscriber to calculate GPS time. Epoch 1/2 Value that describes whether the Epoch is in the first or second half. This value is used to detect latency.
  • Page 102 GLOSSARY Home location register. Integrated circuit. iDEN Customer Care Center. Intermediate frequency. IMEI International mobile equipment identifier. IMSI International mobile station identifier. interconnect Ability to transmit RF-originated messages through the telephone system. interleave Rate at which transmit or received slots are available for communication. ISDN Integrated services digital network.
  • Page 103 GLOSSARY Mobile Subscriber. Number Assignment Module. NMEA National Marine Electronics Association. ODCT Offset Direct Conversion Transmitter. Output enable. Power amplifier. packet data A wireless modem connection that uses the unit as a modem to access the Internet and send and receive e-mail. paging One-way communication that alerts the receiver to receive a message.
  • Page 104 GLOSSARY Pin unblocking key. Pulse Code Type of pulse modulation in which a code is used to represent quantized values Modulation of instantaneous samples of the signal wave. (PCM) Push-to-Talk Activates the transmitter so that a message can be sent. This operation is (PTT) performed by pressing and holding the PTT key while sending the message.
  • Page 105 GLOSSARY Receive. signal Electronically transmitted electromagnetic wave. Subscriber identity module. Slot Slot value used in the most recent time request. Specialized mobile radio. spectrum Frequency range within which radiation has specific characteristics. Signal quality estimator. squelch Electronic circuitry that is added to the transmitter and receiver of a radio to reduce unwanted signals before they are heard through the speaker.
  • Page 106 GLOSSARY transmitter Equipment that generates and amplifies an RF carrier signal, modulates the signal, and then radiates it into space. Transmit. Indicates how far a subscriber is from GMT time—the time is 5 hours behind GMT. UART Universal Asynchronous Receiver Transmitter. unit Two-way radio, hand-held phone, or mobile.
  • Page 107 INDEX conditions, test connecting to RSS workstation accessories conventions, manual reference Corrupted Software Repair procedure 6-10 Accessory Swap test Customer Care, contacting alert tones customer service, contacting allocating time altering RF signals antenna considerations debug mode Audio Loopback test digital Audio test 8-10 bit stream...
  • Page 108 INDEX ordering replacement kits and parts overview, iDEN technology indicators display Initial Registration mode pages interconnect mode parts accessories ordering Keypad test replacement kits Passcode test ordering PCCH replacement See primary control channel power-down sequence power-up sequence Lockup test Power-Up test preventive maintenance primary control channel (PCCH) mechanical checks...
  • Page 109 INDEX registration mode SIM card purpose Registration/Call test replacing related publications test repetition rate SIM Card Swap Test replacement slot number kits specifications, model viii parts SQE Test replacement parts domestic orders static-sensitive devices, protecting international orders strong-signal environments listing reset condition reset errors TDMA...
  • Page 110 INDEX Audio Loopback basic procedures unit Battery Connections alert tones Call Performance 5-12 cleaning Codeplug Repair Procedure connecting to RSS workstation Codeplug Troubleshooting 6-10 displays in testing mode Corrupted Software Repair Procedure 6-10 dual band Engineering Debug Check equipment preparation equipment preparation errors ESN and IMEI Matching...

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