Codeplug Help; Codeplug Troubleshooting - Motorola iDen i850 Field Service Manual

BASIC LEVEL TEST MODES AND PROCEDURES: Connecting the Unit to the RSS Workstation
6.5.1

Codeplug Help

If the codeplug is corrupted, the unit displays a SELF CHECK ERROR 0800 message. The
procedure for repairing a corrupted codeplug is described in the RSS online Help System.
Equipment Required: Computer workstation with RSS installed, data cable RS232 or USB,
To access the codeplug Help topic in Windows:
1. Set up your test equipment configuration. See Figure 6-1 for an illustration of this configuration.
2. Start the RSS program.
3. Click on the Help choice on the menu bar, and then select Contents. The RSS online Help is
displayed.
4. Click on the Troubleshooting link, and follow the detailed directions.
To prevent the loss of call lists, create a backup of the codeplug before attempting any form of
modification. Refer to the Radio Service Software's Help Menu for instructions on reading and
saving codeplug information.
6.5.2

Codeplug Troubleshooting

The RSS online Help System topics contain information for troubleshooting codeplug problems.
The following error messages are discussed:
•
Unable to read the codeplug
•
Unable to write partial codeplug
•
Unable to write entire codeplug
•
Unable to write subscriber software (flashing)
•
Unable to write software and codeplug
•
Update failed while writing subscriber software
•
Update failed while reading radio or writing entire codeplug
6-10
reference unit (must be the same model as the problem unit).
68P80400P94-O