Troubleshooting - PrimAster PMTHS 600 Original Instructions Manual

be carried out by authorized service partners or by the
company's customer service. In the case of any inter-
vention of not authorized personnel, the warranty will be
held void. The warranty shall not apply to commercial
use of the product.

Troubleshooting

Problem
Unit does not run
Blade cutter is running hot
Blade cutter will not move
Excessive vibrations/noise
Pole trimmer operates intermittently
EC DECLARATION OF CONFORMITY
We, ikra GmbH, Schlesierstrasse 36, D-64839 Müns-
ter, GERMANY, declare under our sole responsibility that
the Electric telescoping hedge trimmer PMTHS 600, to
which this declaration relates correspond to the relevant
basic safety and health requirements of Directives
2006/42/EG (EG-Maschinenrichtlinie)
2014/30/EU (EMV-Richtlinie)
2000/14/EG+ 2005/88/EG (Geräuschrichtlinie)
2011/65/EU (RoHS-Richtlinie)
For the relevant implementation of the safety and health
requirements mentioned in the Directives, the following
standards and/or technical specifcation(s) have been
respected:
EN 62841-1:2015+AC:2015+A11:2022
EN 62841-4-2:2019+A1:2022+A11:2022
EN 62233:2008
EN IEC 55014-1:2021
EN IEC 55014-2:2021
EN IEC 61000-3-2:2019+A1:2021
EN 61000-3-3:2013+A1:2019+A2:2021
EN IEC 63000:2018
Serial numbers from 3229500000001 to 3229599999999
The object of the declaration described above complies
All postage or delivery costs as well as any other subse-
quent expenses will be borne by the customer. The laws
of the Federal Republic of Germany shall apply to this
contract, with the exception of the UN Convention on the
International Sale of Goods (CISG).20230725
Possible Cause
Power cord not connected
Lock off not fully operated
Blade cutter dull
Blade cutter has dent
Too much friction, due to lack of
lubricant
Machine defective
Machine defective
Internal wiring of machine damaged
On/Off switch defective
with the provisions of Directive 2011/65/EU of the Euro-
pean Parliament and of the Council of 8 June 2011 on the
restriction of the use of certain hazardous substances in
electrical and electronic equipment.
Conformity assessment method to annex V (Annexe V) /
Directive 2000/14/EG
Measured sound power level 101,9 dB (A)
Guaranteed sound power level 104 dB (A)
The year of manufacture is printed on the nameplate and
can be additionally retrieved via the consecutive serial
number.
Münster, 29.11.2023
Maintenance of technical documentation:
Ikra GmbH, Yi Zhou, Schlesierstrasse 36,
64839 Münster, Germany
GB-15
Possible Solution
Check power supply connection
Check that lock off is fully forward
prior to moving trigger
Have blade sharpened
Have blade inspected/ overhauled
Apply lubricant spray
Contact Service Agent
Contact Service Agent
Contact Service Agent
Contact Service Agent
Yi Zhou
Head of Product Management
Ikra GmbH