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SYMPTOM
Compartment leaks water around door.
Cold water condenser not operating
properly.
Steam leaks around door.
Steam generated inside cooking
compartment when timer is off.
Steam leaking inside panels.
Heat coming on without water in tank.
Machine will not heat.
Steamer leaks water.
Tank water level too high.
Tank does not fill.
Timer motor does not run
Water running out of drain during fill.
Door not closing properly.
Door won't open.
Buzzer not operating.
F25213 (May 2006)
MODEL C24EA - TROUBLESHOOTING
TROUBLESHOOTING
1.
Unit not level.
2.
Drain line obstructed or not to an open gap drain.
3.
Door gasket damaged.
1.
Solenoid (2SOL) inoperative or plugged.
2.
Lack of water supply.
3.
Drain water thermostat stuck open.
4.
Drain cold water condensate valve malfunction.
1.
Worn gasket - See DOOR section.
2.
Damaged gasket.
3.
Drain line obstructed or not to an open drain.
1.
Cycling thermostat (2TAS) or related heat control circuitry
malfunction.
2.
Relay K1 malfunction.
1.
Tank gasket not sealing.
2.
Loose steam line.
1.
Dirty low level cut-off probe (shorted to ground).
2.
Contactor malfunction.
3.
WLC- LLCO contacts stuck closed. Water level controller
(WLC) malfunction.
1.
Check incoming voltage.
2.
Tank not filled.
3.
Power switch malfunction.
4.
Water Level Control malfunction.
5.
Relay (K1) malfunction.
6.
High-limit thermostat open (2TAS).
7.
Heating element inoperative.
8.
Limiting or regulating contactor malfunction.
9.
Control thermostat open (2TAS).
10. Relay (K3) malfunction.
11. Water too pure for probes to properly conduct electricity.
1.
Loose connections in water, steam or drain lines.
1.
Slow fill solenoid (4SOL) or fast fill solenoid (3SOL) does not
shut off.
2.
High level probe malfunction (open circuit).
3.
Water level control board inoperative (WLC).
1.
Water supply not on.
2.
Slow fill solenoid (4SOL) or fast fill solenoid (3SOL) not being
energized or plugged.
3.
Water level control board malfunction (WLC).
4.
Water level probes shorted to ground.
1.
Relay K1-6/4 contacts not closing.
2.
Timer malfunction.
1.
Manual drain open (Basic only).
2.
Motorized drain valve stuck open (Professional only).
3.
Time delay relay malfunction.
4.
Condensate thermostat malfunction.
1.
Door latch assembly.
2.
Striker adjustment.
1.
Latch won't release. Refer to DOOR LATCH ADJUSTMENT
as outlined in DOOR.
1.
Timer malfunction.
2.
Buzzer malfunction.
Page 50 of 52
POSSIBLE CAUSES
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