Epson TM-J9000 Technical Reference Manual page 51

2. Pull down the scanner unit by pulling the tab stamped "Pull Open."
Note:
To protect the scanner unit, do not keep it open for a long period.
When pulling down the scanner unit to protect it from an excessive impact, avoid knocking it against
the table or any other object.
3. Remove the jammed paper or card.
4. Push back the scanner unit by pushing the part stamped "Close" (circled in red in the
following figure) until it clicks.
Note:
If the scanner unit is not pushed back correctly, a cover open error occurs, and the ERROR LED
comes on.
4-4 Troubleshooting
Figure 4-2 Opening the scanner unit
Figure 4-3 Closing the scanner unit
Rev. F