Troubleshooting
Danger
First pull out the plug from the mains before
carrying out any tasks on the machine.
Remove blockings
Suction pipe/suction hose
Illustration
Suction hose on the brush head
Illustration
Brush roller/brush head
Illustration
Note: If necessary, dismount brush cover
(refer to "Cleaning of the brush roller").
Motor does not run
No electrical voltage.
–
Check the receptacle and the fuse of
the power supply.
Check the power cable and the power
plug of the device.
Thermostat switched off the motor be-
–
cause of overheating
Replace blocked filters or remove
blockages from the suction hose.
The unit is operational again after it has
cooled down.
Unsatisfying suction result
Check the brush roller for obstructing
objects and remove them if necessary.
Remove obstructions from brush head,
suction pipe and suction hose.
Replace the filter bag.
Replace exhaust air filter or motor pro-
tection filter.
Check the pile height adjustment knob
for correct adjustment.
Replace the brush roller.
The red indicator lamp on the appli-
ance casing illuminates
Remove obstructions from brush head,
suction pipe and suction hose.
Replace the filter bag.
The orange indicator lamp - Elec-
tronic brush control is ON
Set the adjustment knob for pile height
to the lower pile height.
The orange indicator lamp - Elec-
tronic brush control is also ON at
Replace the brush roller.
The warranty terms published by the rele-
vant sales company are applicable in each
country. We will repair potential failures of
your appliance within the warranty period
free of charge, provided that such failure is
caused by faulty material or defects in man-
ufacturing. In the event of a warranty claim
please contact your dealer or the nearest
authorized Customer Service centre.
Please submit the proof of purchase.
Accessories and Spare Parts
Only use accessories and spare parts
–
which have been approved by the man-
ufacturer. The exclusive use of original
accessories and original spare parts
ensures that the appliance can be oper-
ated safely and trouble free.
At the end of the operating instructions
–
you will find a selected list of spare parts
that are often required.
For additional information about spare
–
parts, please go to the Service section
at www.kaercher.com.
– 4
EN
lowest level
Warranty
11