Roadside Assistance - Ducati DIAVEL V4 2024 Owner's Manual

Roadside Assistance

Roadside Assistance
Important
The "ACI Global Services" roadside assistance is
in force only in the following countries:
Denmark, Belgium, France, Luxembourg,
Switzerland, Ireland, United Kingdom, Italy, Norway,
Holland, Spain, Austria, Germany, Sweden, Portugal,
Canary Islands, Cyprus, Croatia, Czech Republic,
Estonia, Latvia, Lithuania, Finland, Greece, Hungary,
Malta, Poland, Serbia and Montenegro, Slovakia,
Slovenia, Turkey, Ukraine.
The Ducati Card Assistance Programme, created in
collaboration with Ducati and ACI Global Services,
offers assistance in case of breakdown and/or
accident to the Ducati Customer. The service is
active 24 hours a day, 365 days a year, for 24 months
(in case of extended warranty the relevant conditions
will apply) from the date of delivery of the
motorcycle or for the period of coverage of the Ever
Red warranty extension.
The roadside assistance services include:
Roadside assistance and towing
●
Information Service
●
Transport of passengers following roadside
●
assistance
Return of passengers or continuation of the
●
journey
Recovery of the repaired or found motorcycle
●
Repatriation of the motorcycle from abroad
●
Search and sending of spare parts abroad
●
Hotel expenses
●
Recovery of the motorcycle off the road in case
●
of accident
Advance payment of bail abroad
●
and may be requested in the following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus,
Denmark, Estonia, Finland, France (including
Corsica, roads open to ordinary traffic) Fyrom (the
former Yugoslav Republic of Macedonia), Germany,
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