Chapter 3: Reinstalling Appliance Software - Extreme Networks NetSight NS-A-20 Installation Manual

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3
Reinstalling Appliance Software
Use the procedure in this chapter to reinstall the appliance software, in the event a software reinstall
becomes necessary. Be aware that this procedure reformats the hard drive and reinstalls all the
appliance software, the operating system, and all related Linux packages.
You will need to connect a monitor and a USB keyboard to the appliance prior to performing these
steps.
1
On a Windows platform system, go to the NetSight (NMS) web page to download the NetSight
Appliance Image 64-bit file to your system:
pages/NMS.aspx
After entering your email address and password, you will be on the NetSight page. Click on the
Software tab and select a version of NetSight. Scroll down to the NetSight Appliance Image 64-bit
(ZIP) file and extract the file to a directory on your system.
2 Insert the USB flash drive that came with the appliance into the USB port on your system and note
the drive letter it is assigned.
3 Open a command prompt window and cd to the directory where you extracted the file.
4 Type make_disk.bat <drive letter>:. Since the reinstall procedure reformats the drive, be
sure you have specified the correct drive letter. Press [Enter].
The files will be copied to the USB flash drive. When the copy is complete you will see the message:
Successfully installed into <drive letter>: Press any key to continue.
5 Remove the USB flash drive from your system.
6 Insert the USB flash drive into a USB port on the appliance (see
Features
on page 9).
7 Boot the appliance from the USB drive using either of these two methods.
Method 1:
1
Press the power button, and then press F6 to go to the Boot Menu.
2 Select the USB drive on the menu.
3 The appliance starts booting from the USB flash drive.
4 When the boot is complete, the Appliance Installation screen appears and the installation
begins.
Method 2:
1
Press the power button, and then press F2 to go to the BIOS setup.
2 Use the arrow keys to navigate to the Boot Options menu.
3 Ensure that the USB flash drive is listed as Boot Option #1 at the top.
4 Save changes and exit.
5 The appliance starts booting from the USB flash drive.
6 When the boot is complete, the Appliance Installation screen appears and the installation
begins.
8 After the installation completes, reboot the appliance and remove the USB flash drive.
9 Proceed to
Configuration
NetSight NS-A-20 Installation Guide
http://extranet.extremenetworks.com/downloads/
on page 14, and follow the instructions for configuring the appliance.
Figure 1: NS-A-20 Front Panel
23

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