Ctc Does Not Launch; Redirect The Netscape Cache To A Valid Directory; Slow Ctc Operation Or Login Problems - Cisco ONS 15454 DWDM Manual

Chapter 1 General Troubleshooting

1.7.5 CTC Does Not Launch

Symptom

Redirect the Netscape Cache to a Valid Directory

Launch Netscape.
Step 1
Open the Edit menu.
Step 2
Choose Preferences.
Step 3
In the Category column on the left side, expand the Advanced category and choose the Cache tab.
Step 4
Change your disk cache folder to point to the cache file location.
Step 5
The cache file location is usually C:\ProgramFiles\Netscape\Users\yourname\cache. The yourname
segment of the file location is often the same as the user name.

1.7.6 Slow CTC Operation or Login Problems

Symptom
Table 1-3
78-17742-02
CTC does not launch; usually an error message appears before the login window appears.
The Netscape browser cache might point to an invalid directory.
Possible Cause
Redirect the Netscape cache to a valid directory. Complete the
Recommended Action
Netscape Cache to a Valid Directory" procedure on page
You experience slow CTC operation or have problems logging into CTC.
describes the potential cause of the symptom and the solution.
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Cisco ONS 15454 DWDM Troubleshooting Guide, R7.0.1
1.7.5 CTC Does Not Launch
"Redirect the
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