HIKVISION AP530HT Quick Start Manual page 38

Answer
 Please check whether the protective film of the bubble has been removed.
 Please check whether there are foreign objects on the bubble or the lens.
 Please check where there are obstructions such as spider web nearby.
 Open the bubble and check whether the lens cover has been removed.
 Restore the device to the default settings. Call the preset 95 to enter the OSD menu and select
the RESTORE CAMERA.
Question
For the IR speed dome, the image is abnormal white when the IR light is turned on in the night.
Answer
 Please check whether there are obstructions near the lens, e.g. wall, leaf, spider web, cables, etc.,
which will cause the over-exposure due to the IR light reflection. Clear the obstructions if
necessary.
Question
The speed dome cannot focus when working in the indoor condition.
Answer
 Please restore the device to the default to exclude the factor of incorrect configuration.
 Reduce the minimum focusing distance of the device by configuring the image settings through
the OSD menu.
HD-TVI Speed Dome·Quick Start Guide
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