My Computer Isn't Recognizing My Modem - US Robotics USR5610B User Manual

My computer isn't
recognizing my
modem.
NOTE: You should NOT attempt to connect or use your modem with both
the USB and serial cable connected at the same time. Your modem may
fail to respond. If this occurs, you must power down your computer,
disconnect the cable you are not using, and restart your system.
4. Is your phone cord properly connected? The phone cord should be
plugged into the jack labelled
jack. Use the phone cord included in your modem's box if possible.
Possible solution:
Make sure the modem is plugged in and turned on. If it is, check the
outlet with another electric device (like a lamp) to be sure that you are
getting power. Also, you must use the power supply that came with your
modem; other similar-looking power supplies may be of different
voltages and could damage your modem. When your modem is properly
connected to power and is turned on, the Power light on the front panel
will be on.
Possible solution:
Make sure you are using the proper cable. If you are using your modem
as a USB device, you will to need to purchase a USB A to B cable. If you
are using your modem as a serial device, you will need to purchase an
RS-232 serial/modem cable. Check the packaging of the cable you
bought. There are many computer cables that look similar to an RS-232,
External USB Modems
You need a
DB25F/DB25M
RS-232 serial cable.
USB A to B cable
on the modem and into the wall phone
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