Troubleshooting And Help Resources - US Robotics 3CP5613 User Manual

T
ROUBLESHOOTING AND
External Modems ........................................................................................................ 6-3
Basic Troubleshooting Steps........................................................................................................... 6-3
My Computer Isn't Recognizing my Modem.................................................................................. 6-4
My Software Isn't Recognizing my Modem ................................................................................... 6-5
My Modem Won't Dial Out or Doesn't Answer Incoming Calls.................................................... 6-6
My Modem Sounds Like it's Trying to Connect to Another Modem, but Fails.............................. 6-7
My Modem Isn't Achieving a 56K Internet Connection ................................................................. 6-9
External USB Modems................................................................................................6-10
Basic Troubleshooting Steps......................................................................................................... 6-10
My Computer Isn't Recognizing my Modem................................................................................ 6-11
My Software Isn't Recognizing my Modem ................................................................................. 6-14
My Modem Won't Dial Out or Doesn't Answer Incoming Calls.................................................. 6-14
My Modem Sounds Like it's Trying to Connect to Another Modem, but Fails............................ 6-16
My Modem Isn't Achieving a 56K Internet Connection ............................................................... 6-17
Macintosh Modems ....................................................................................................6-18
Basic Troubleshooting Steps......................................................................................................... 6-18
My Computer Isn't Recognizing my Modem................................................................................ 6-19
My Software Isn't Recognizing my Modem ................................................................................. 6-19
My Modem Won't Dial Out or Doesn't Answer Incoming Calls.................................................. 6-20
My Modem Sounds Like it's Trying to Connect to Another Modem, but Fails............................ 6-21
My Modem Isn't Achieving a 56K Internet Connection ............................................................... 6-21
Internal Winmodem Modems .................................................................................... 6-23
Basic Troubleshooting Steps......................................................................................................... 6-23
My Computer Isn't Recognizing my Modem................................................................................ 6-23
My Software Isn't Recognizing my Modem ................................................................................. 6-24
My Modem Won't Dial Out or Doesn't Answer Incoming Calls.................................................. 6-25
My Modem Sounds Like it's Trying to Connect to Another Modem, but Fails............................ 6-26
My Modem Isn't Achieving a 56K Internet Connection ............................................................... 6-27
H R
ELP ESOURCES
6-1